SBS 2008x64 Backup Failing due to VSS error

Backing up to 1TB USB HDDs - All has worked fine since installtion in January
this year. As of end of February the backup fails with the following error
on screen

Backup ended before completing. Creation of the shared protection point
timed out.

I am using the rollup9 for Exchange 2007 - try to do a vssadmin list writers
and it errors

Done all the net stop and regsvr32 commands found on various threads but
problems still remains.

Any advice?

CG wrote:
> Backing up to 1TB USB HDDs - All has worked fine since installtion in January
> this year. As of end of February the backup fails with the following error
> on screen
>
> Backup ended before completing. Creation of the shared protection point
> timed out.
>
> I am using the rollup9 for Exchange 2007 - try to do a vssadmin list writers
> and it errors
>
> Done all the net stop and regsvr32 commands found on various threads but
> problems still remains.
>
> Any advice?
>

If the Windows Server Backup or SBS Server Backup fails, the problem can
be caused by missing or corrupted VSS components.

Please copy the following to Notepad to create the batch file
FixVSS08.BAT. Then, run FIXVSS08.BAT as administrator to reset VSS
configuration:

rem FILENAME: FIXVSS08.BAT
rem
net stop "System Event Notification Service"
net stop "Background Intelligent Transfer Service"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider"
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ATL.DLL
regsvr32 /s comsvcs.DLL
regsvr32 /s credui.DLL
regsvr32 /s CRYPTNET.DLL
regsvr32 /s CRYPTUI.DLL
regsvr32 /s dhcpqec.DLL
regsvr32 /s dssenh.DLL
regsvr32 /s eapqec.DLL
regsvr32 /s esscli.DLL
regsvr32 /s FastProx.DLL
regsvr32 /s FirewallAPI.DLL
regsvr32 /s kmsvc.DLL
regsvr32 /s lsmproxy.DLL
regsvr32 /s MSCTF.DLL
regsvr32 /s msi.DLL
regsvr32 /s msxml3.DLL
regsvr32 /s ncprov.DLL
regsvr32 /s ole32.DLL
regsvr32 /s OLEACC.DLL
regsvr32 /s OLEAUT32.DLL
regsvr32 /s PROPSYS.DLL
regsvr32 /s QAgent.DLL
regsvr32 /s qagentrt.DLL
regsvr32 /s QUtil.DLL
regsvr32 /s raschap.DLL
regsvr32 /s RASQEC.DLL
regsvr32 /s rastls.DLL
regsvr32 /s repdrvfs.DLL
regsvr32 /s RPCRT4.DLL
regsvr32 /s rsaenh.DLL
regsvr32 /s SHELL32.DLL
regsvr32 /s shsvcs.DLL
regsvr32 /s /i swprv.DLL
regsvr32 /s tschannel.DLL
regsvr32 /s USERENV.DLL
regsvr32 /s vss_ps.DLL
regsvr32 /s wbemcons.DLL
regsvr32 /s wbemcore.DLL
regsvr32 /s wbemess.DLL
regsvr32 /s wbemsvc.DLL
regsvr32 /s WINHTTP.DLL
regsvr32 /s WINTRUST.DLL
regsvr32 /s wmiprvsd.DLL
regsvr32 /s wmisvc.DLL
regsvr32 /s wmiutils.DLL
regsvr32 /s wuaueng.DLL
sfc /SCANFILE=%windir%\system32\catsrv.DLL
sfc /SCANFILE=%windir%\system32\catsrvut.DLL
sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
net start "COM+ Event System

"Susan Bradley" wrote:

> CG wrote:
> > Backing up to 1TB USB HDDs - All has worked fine since installtion in January
> > this year. As of end of February the backup fails with the following error
> > on screen
> >
> > Backup ended before completing. Creation of the shared protection point
> > timed out.
> >
> > I am using the rollup9 for Exchange 2007 - try to do a vssadmin list writers
> > and it errors
> >
> > Done all the net stop and regsvr32 commands found on various threads but
> > problems still remains.
> >
> > Any advice?
> >
>
> If the Windows Server Backup or SBS Server Backup fails, the problem can
> be caused by missing or corrupted VSS components.
>
> Please copy the following to Notepad to create the batch file
> FixVSS08.BAT. Then, run FIXVSS08.BAT as administrator to reset VSS
> configuration:
>
> rem FILENAME: FIXVSS08.BAT
> rem
> net stop "System Event Notification Service"
> net stop "Background Intelligent Transfer Service"
> net stop "COM+ Event System"
> net stop "Microsoft Software Shadow Copy Provider"
> net stop "Volume Shadow Copy"
> cd /d %windir%\system32
> net stop vss
> net stop swprv
> regsvr32 /s ATL.DLL
> regsvr32 /s comsvcs.DLL
> regsvr32 /s credui.DLL
> regsvr32 /s CRYPTNET.DLL
> regsvr32 /s CRYPTUI.DLL
> regsvr32 /s dhcpqec.DLL
> regsvr32 /s dssenh.DLL
> regsvr32 /s eapqec.DLL
> regsvr32 /s esscli.DLL
> regsvr32 /s FastProx.DLL
> regsvr32 /s FirewallAPI.DLL
> regsvr32 /s kmsvc.DLL
> regsvr32 /s lsmproxy.DLL
> regsvr32 /s MSCTF.DLL
> regsvr32 /s msi.DLL
> regsvr32 /s msxml3.DLL
> regsvr32 /s ncprov.DLL
> regsvr32 /s ole32.DLL
> regsvr32 /s OLEACC.DLL
> regsvr32 /s OLEAUT32.DLL
> regsvr32 /s PROPSYS.DLL
> regsvr32 /s QAgent.DLL
> regsvr32 /s qagentrt.DLL
> regsvr32 /s QUtil.DLL
> regsvr32 /s raschap.DLL
> regsvr32 /s RASQEC.DLL
> regsvr32 /s rastls.DLL
> regsvr32 /s repdrvfs.DLL
> regsvr32 /s RPCRT4.DLL
> regsvr32 /s rsaenh.DLL
> regsvr32 /s SHELL32.DLL
> regsvr32 /s shsvcs.DLL
> regsvr32 /s /i swprv.DLL
> regsvr32 /s tschannel.DLL
> regsvr32 /s USERENV.DLL
> regsvr32 /s vss_ps.DLL
> regsvr32 /s wbemcons.DLL
> regsvr32 /s wbemcore.DLL
> regsvr32 /s wbemess.DLL
> regsvr32 /s wbemsvc.DLL
> regsvr32 /s WINHTTP.DLL
> regsvr32 /s WINTRUST.DLL
> regsvr32 /s wmiprvsd.DLL
> regsvr32 /s wmisvc.DLL
> regsvr32 /s wmiutils.DLL
> regsvr32 /s wuaueng.DLL
> sfc /SCANFILE=%windir%\system32\catsrv.DLL
> sfc /SCANFILE=%windir%\system32\catsrvut.DLL
> sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
> net start "COM+ Event System
> .
Thanks for responding.

I have ran this and it has obviously had an effect as I have managed to
re-enable Shadow Copies on the C:.

I have attempted to run a backup again though and again it failed.

Error in Application log - Event ID 521 - Backup started at '14/03/2010
23:55:08' failed as Volume Shadow copy operation failed for backup volumes
with following error code '2155348001'. Please rerun backup once issue is
resolved.

Error in Backup specific log - Event ID 9 - Backup started at
'{d8e30265-0660-4291-8e3d-4c552dff3243}' failed as Volume Shadow copy
operation failed for backup volumes with following error code '2155348001'..

Any ideas on what to do next? Although this is a nice high end RAID6 Intel
server I do worry about not having a backup

CG wrote:
> "Susan Bradley" wrote:
>
>
>> CG wrote:
>>
>>> Backing up to 1TB USB HDDs - All has worked fine since installtion in January
>>> this year. As of end of February the backup fails with the following error
>>> on screen
>>>
>>> Backup ended before completing. Creation of the shared protection point
>>> timed out.
>>>
>>> I am using the rollup9 for Exchange 2007 - try to do a vssadmin list writers
>>> and it errors
>>>
>>> Done all the net stop and regsvr32 commands found on various threads but
>>> problems still remains.
>>>
>>> Any advice?
>>>
>>>
>> If the Windows Server Backup or SBS Server Backup fails, the problem can
>> be caused by missing or corrupted VSS components.
>>
>> Please copy the following to Notepad to create the batch file
>> FixVSS08.BAT. Then, run FIXVSS08.BAT as administrator to reset VSS
>> configuration:
>>
>> rem FILENAME: FIXVSS08.BAT
>> rem
>> net stop "System Event Notification Service"
>> net stop "Background Intelligent Transfer Service"
>> net stop "COM+ Event System"
>> net stop "Microsoft Software Shadow Copy Provider"
>> net stop "Volume Shadow Copy"
>> cd /d %windir%\system32
>> net stop vss
>> net stop swprv
>> regsvr32 /s ATL.DLL
>> regsvr32 /s comsvcs.DLL
>> regsvr32 /s credui.DLL
>> regsvr32 /s CRYPTNET.DLL
>> regsvr32 /s CRYPTUI.DLL
>> regsvr32 /s dhcpqec.DLL
>> regsvr32 /s dssenh.DLL
>> regsvr32 /s eapqec.DLL
>> regsvr32 /s esscli.DLL
>> regsvr32 /s FastProx.DLL
>> regsvr32 /s FirewallAPI.DLL
>> regsvr32 /s kmsvc.DLL
>> regsvr32 /s lsmproxy.DLL
>> regsvr32 /s MSCTF.DLL
>> regsvr32 /s msi.DLL
>> regsvr32 /s msxml3.DLL
>> regsvr32 /s ncprov.DLL
>> regsvr32 /s ole32.DLL
>> regsvr32 /s OLEACC.DLL
>> regsvr32 /s OLEAUT32.DLL
>> regsvr32 /s PROPSYS.DLL
>> regsvr32 /s QAgent.DLL
>> regsvr32 /s qagentrt.DLL
>> regsvr32 /s QUtil.DLL
>> regsvr32 /s raschap.DLL
>> regsvr32 /s RASQEC.DLL
>> regsvr32 /s rastls.DLL
>> regsvr32 /s repdrvfs.DLL
>> regsvr32 /s RPCRT4.DLL
>> regsvr32 /s rsaenh.DLL
>> regsvr32 /s SHELL32.DLL
>> regsvr32 /s shsvcs.DLL
>> regsvr32 /s /i swprv.DLL
>> regsvr32 /s tschannel.DLL
>> regsvr32 /s USERENV.DLL
>> regsvr32 /s vss_ps.DLL
>> regsvr32 /s wbemcons.DLL
>> regsvr32 /s wbemcore.DLL
>> regsvr32 /s wbemess.DLL
>> regsvr32 /s wbemsvc.DLL
>> regsvr32 /s WINHTTP.DLL
>> regsvr32 /s WINTRUST.DLL
>> regsvr32 /s wmiprvsd.DLL
>> regsvr32 /s wmisvc.DLL
>> regsvr32 /s wmiutils.DLL
>> regsvr32 /s wuaueng.DLL
>> sfc /SCANFILE=%windir%\system32\catsrv.DLL
>> sfc /SCANFILE=%windir%\system32\catsrvut.DLL
>> sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
>> net start "COM+ Event System
>> .
>>
> Thanks for responding.
>
> I have ran this and it has obviously had an effect as I have managed to
> re-enable Shadow Copies on the C:.
>
> I have attempted to run a backup again though and again it failed.
>
> Error in Application log - Event ID 521 - Backup started at '14/03/2010
> 23:55:08' failed as Volume Shadow copy operation failed for backup volumes
> with following error code '2155348001'. Please rerun backup once issue is
> resolved.
>
> Error in Backup specific log - Event ID 9 - Backup started at
> '{d8e30265-0660-4291-8e3d-4c552dff3243}' failed as Volume Shadow copy
> operation failed for backup volumes with following error code '2155348001'..
>
> Any ideas on what to do next? Although this is a nice high end RAID6 Intel
> server I do worry about not having a backup
>
When you list the vss writers what happens now?
And you did this at the windows system32 directory?
Is SP2 on this server?
http://www.itsolutionskb.com/2008/11...de-2155348001/
Is this a box that has virtual machines under it?

FIXED.....

Thanks very much for the response. I updated to Windows 2008 x64 Service
Pack 2 and once rebooted, vssadmin would actually respond and backups are
flying through again.

Thanks so much.

I just wanted to post here to let you know that this solution fixed a problem for me also. This topic deserves a MUCH MUCH higher google ranking for SBS 2008 based VSS problems. It didn't fix all our Symantec Backup Exec issues, but it fixed the Windows Server Backup issue that was preventing our interim backup solution from working.