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SBS003 - Event 9646 Exceeded maximum of 500 objects of type objtFolder

 
 
Jim
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      11-03-2009
Getting this error in the event log on SBS2003 Exchange 2003 SP2 about twice
an hour.

Event 9646 :

Mapi session "/o=DOMAIN/ou=first administrative
group/cn=Recipients/cn=Administrator"
exceeded the maximum of 500 objects of type "objtFolder"


The Administrator's mailbox has around 70 odd messages in it that's all. No
extra folders at all.

The server is archiving on a public folder and then items are being moved
from this public folder to another public folder.

These folder contain thousands of messages...but no extra folders at all.

Any ideas what to do about this and where to start looking ?


 
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kj [SBS MVP]
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      11-03-2009
Have you looked at the following yet?

http://support.microsoft.com/kb/842022


Jim wrote:
> Getting this error in the event log on SBS2003 Exchange 2003 SP2
> about twice an hour.
>
> Event 9646 :
>
> Mapi session "/o=DOMAIN/ou=first administrative
> group/cn=Recipients/cn=Administrator"
> exceeded the maximum of 500 objects of type "objtFolder"
>
>
> The Administrator's mailbox has around 70 odd messages in it that's
> all. No extra folders at all.
>
> The server is archiving on a public folder and then items are being
> moved from this public folder to another public folder.
>
> These folder contain thousands of messages...but no extra folders at
> all.
> Any ideas what to do about this and where to start looking ?


--
/kj


 
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Jim
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      11-04-2009
Yeah, and several others...it's not really MAPI sessions that I've got is it
?

It's number of objects ?

The Administrator did have some large additional mailboxes in the folder
list in Outlook 2003 on the TS desktop.

But I've removed all of them now.

...and it's still occurring..

I can't find anything that says this is a bad thing...

Just several articles saying that the limits are there for a reason to stop
Exchange getting overloaded...and then they go on to tell you how to
increase the limits to get around the issue...somewhat self defeating to a
degree don't you think..

I'd rather find out where exactly the problem lies and resolve it without
changing the value.

Would it mention the Administrator as such as a user if it was really
referring to someone else's account ? I suspect not..

Just wondered where to start looking ?

I could raise a ticket with MS and see what they think ?

Jim.




"kj [SBS MVP]" <> wrote in message
news:...
> Have you looked at the following yet?
>
> http://support.microsoft.com/kb/842022
>
>
> Jim wrote:
>> Getting this error in the event log on SBS2003 Exchange 2003 SP2
>> about twice an hour.
>>
>> Event 9646 :
>>
>> Mapi session "/o=DOMAIN/ou=first administrative
>> group/cn=Recipients/cn=Administrator"
>> exceeded the maximum of 500 objects of type "objtFolder"
>>
>>
>> The Administrator's mailbox has around 70 odd messages in it that's
>> all. No extra folders at all.
>>
>> The server is archiving on a public folder and then items are being
>> moved from this public folder to another public folder.
>>
>> These folder contain thousands of messages...but no extra folders at
>> all.
>> Any ideas what to do about this and where to start looking ?

>
> --
> /kj
>

 
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Jim
Guest
Posts: n/a

 
      11-06-2009
OK, the weekend is here, so time for some experimenting...

On this particular network they have a Microsoft Business Dynamics Navision
server.

It is utilizing an e-mail archiving function which uses a MAPI connection
from the Navision server into Exchange using the Administrator account.

Exchange has Mail Archiving turned on and deposits copies of all mail into a
public folder.

Navision employs a 'dispatcher' service which processes the mail deposited
into this public folder moves the messages to another designated public
folder and creates a link to the Navision CRM database.

So far we have four public folder archives providing repositories for the
linked messages.

The messages are all in the Inbox folder of each of these public folders.

All of the public folders have many ten of thousands of messages within the
Inbox, except for the current one which is building up nicely.


..............if I turn the Navision 'dispatcher' service 'Off', basically
allowing the messages to build up in the Mail Archiving target folder..

....then error 9646 does not occur !

So it is linked to this it seems.

I guess it's mentioning the Administrator account as this is the account
used for the MAPI connection.

Question ? why is this occurring as the error mentions objtFolder when
there aren't an excess of folders ..just lots of messages in an Inbox in a
public folder...unless it's referring to the public folder as the objtFolder
as such ?

It never used to do this and has only started very recently.

I'll leave the dispatcher turned off for now to make sure this is causing
the issue and then re-enable it later to clear down the backlog.

Anyone shine any light on this ?

Is this something to speak to the Dynamics Navision people about ? or is
this something to do with Exchange ?






"Jim" <> wrote in message
news:hcrgcl$84g$...
> Yeah, and several others...it's not really MAPI sessions that I've got is
> it ?
>
> It's number of objects ?
>
> The Administrator did have some large additional mailboxes in the folder
> list in Outlook 2003 on the TS desktop.
>
> But I've removed all of them now.
>
> ..and it's still occurring..
>
> I can't find anything that says this is a bad thing...
>
> Just several articles saying that the limits are there for a reason to
> stop Exchange getting overloaded...and then they go on to tell you how to
> increase the limits to get around the issue...somewhat self defeating to a
> degree don't you think..
>
> I'd rather find out where exactly the problem lies and resolve it without
> changing the value.
>
> Would it mention the Administrator as such as a user if it was really
> referring to someone else's account ? I suspect not..
>
> Just wondered where to start looking ?
>
> I could raise a ticket with MS and see what they think ?
>
> Jim.
>
>
>
>
> "kj [SBS MVP]" <> wrote in message
> news:...
>> Have you looked at the following yet?
>>
>> http://support.microsoft.com/kb/842022
>>
>>
>> Jim wrote:
>>> Getting this error in the event log on SBS2003 Exchange 2003 SP2
>>> about twice an hour.
>>>
>>> Event 9646 :
>>>
>>> Mapi session "/o=DOMAIN/ou=first administrative
>>> group/cn=Recipients/cn=Administrator"
>>> exceeded the maximum of 500 objects of type "objtFolder"
>>>
>>>
>>> The Administrator's mailbox has around 70 odd messages in it that's
>>> all. No extra folders at all.
>>>
>>> The server is archiving on a public folder and then items are being
>>> moved from this public folder to another public folder.
>>>
>>> These folder contain thousands of messages...but no extra folders at
>>> all.
>>> Any ideas what to do about this and where to start looking ?

>>
>> --
>> /kj
>>

 
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