SBS2003 backup fail

I'm trying to backup my SBS2003 server so I can perform all of the steps
necessary to configure a new SBS2008. SBS Best Practices Analyzer shows that
I don't have SBS SP1 installed. First step in SBS 2003 SP1 install says to
backup the server since SP1 cannot be uninstalled.
Backup fails with this message:
Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

I found that the SQL Server VSS Writer service is stopped, so I try to start
it. I receive the following error: SQL Writer SQLDUMPER library failed
initialization. Your installation is either corrupt or has been tampered
with. Please uninstall then re-run setup to correct this problem.
Then I receive the error: Services Could not start the SQL Server VSS
Writer service on Local Computer. Error 1067: The process terminated
unexpectedly.

I see that the Microsoft SQL Server VSS Writer is available to uninstall
under Add/Remove Programs, but what is the source for reinstalling it?

Several questions come to mind in this senerio....... SBS 2003 Standard or
Premium? Have you been applying the updates as MS offers them, just never
installed SBS SP1? What about Windows SP1 and Windows SP2?

As for your current issue, can you look in the event logs please for any
relevent events and post up the event id and the source, along with any relevent
info in the log?


-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> I'm trying to backup my SBS2003 server so I can perform all of the
> steps
> necessary to configure a new SBS2008. SBS Best Practices Analyzer
> shows that
> I don't have SBS SP1 installed. First step in SBS 2003 SP1 install
> says to
> backup the server since SP1 cannot be uninstalled.
> Backup fails with this message:
> Error returned while creating the volume shadow copy:0xffffffff.
> Error returned while creating the volume shadow copy:ffffffff Aborting
> Backup.
>
> I found that the SQL Server VSS Writer service is stopped, so I try to
> start
> it. I receive the following error: SQL Writer SQLDUMPER library
> failed
> initialization. Your installation is either corrupt or has been
> tampered
> with. Please uninstall then re-run setup to correct this problem.
> Then I receive the error: Services Could not start the SQL Server VSS
> Writer service on Local Computer. Error 1067: The process terminated
> unexpectedly.
> I see that the Microsoft SQL Server VSS Writer is available to
> uninstall under Add/Remove Programs, but what is the source for
> reinstalling it?
>

Hi Larry! Thanks again!

SBS2003 Premium. Yes, all critical updates have been applied as MS makes
them available via Automatic Updates and/or the Microsoft Update website.
Therefore, Server 2003 SP2 has been installed.

Here are the Event Logs:
Log 1
Type: Information
Source: NTBackup
Event ID: 8018
Description: Begin Operation

Log 2
Type: Error
Source: NTBackup
Event ID: 8019
Description: End Operation: Warnings or errors were encountered. Consult
the backup report for more details

Log 3
Type: Error
Source: SmallBusinessServer
Event ID: 5634
Description: One or more components of SBS Backup failed. For more info.
view the backup log files.

Log 4
Type: Error
Source: VSS
Event ID: 6013
Description: Sqllib error: OLEDB Error encountered calling
IDBInitialize::Initialize.
hr = 0x80004005. SQLSTATE: 080001, Native Error: 18
Error State: 1, Severity: 16
Source: Microsoft OLE DB Provider for SQL Server
Error message: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL
Security error.

SBS Backup log:
Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 3/2/2010 at 6:49 PM" /v:yes /r:no /rs:no /hcff /m normal /j
"Small Business Server Backup Job" /l:s /f "G:\SBS full backup\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup07.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 3/2/2010 at 6:49
PM"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

=====================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Tuesday, March 02, 2010 6:54 PM
Backup Runner finished.


More info about our SBS configuration: we do not have SQL Server running on
the SBS. If it means anything, I do see that SQL Server Service Manager is
in the Administrator's Startup folder, but there are no services available.

"Larry Struckmeyer[SBS-MVP]" wrote:

> Several questions come to mind in this senerio....... SBS 2003 Standard or
> Premium? Have you been applying the updates as MS offers them, just never
> installed SBS SP1? What about Windows SP1 and Windows SP2?
>
> As for your current issue, can you look in the event logs please for any
> relevent events and post up the event id and the source, along with any relevent
> info in the log?
>
>
> -
> Larry
> Please post the resolution to your
> issue so others may benefit
> -
> Get Your SBS Health Check at
> www.sbsbpa.com
>
>
> > I'm trying to backup my SBS2003 server so I can perform all of the
> > steps
> > necessary to configure a new SBS2008. SBS Best Practices Analyzer
> > shows that
> > I don't have SBS SP1 installed. First step in SBS 2003 SP1 install
> > says to
> > backup the server since SP1 cannot be uninstalled.
> > Backup fails with this message:
> > Error returned while creating the volume shadow copy:0xffffffff.
> > Error returned while creating the volume shadow copy:ffffffff Aborting
> > Backup.
> >
> > I found that the SQL Server VSS Writer service is stopped, so I try to
> > start
> > it. I receive the following error: SQL Writer SQLDUMPER library
> > failed
> > initialization. Your installation is either corrupt or has been
> > tampered
> > with. Please uninstall then re-run setup to correct this problem.
> > Then I receive the error: Services Could not start the SQL Server VSS
> > Writer service on Local Computer. Error 1067: The process terminated
> > unexpectedly.
> > I see that the Microsoft SQL Server VSS Writer is available to
> > uninstall under Add/Remove Programs, but what is the source for
> > reinstalling it?
> >
>
>
> .
>

Hello,

Thanks for your post and Larry's input.

In addition to check and post related Event messages, you may also install VSS hotfix 940349 to see if it changes.

1. Apply Update Rollup Pack for VSS, hotfix 940349 http://support.microsoft.com/kb/940349

2. Followed KB940184 http://support.microsoft.com/kb/940184 to Backup and then delete the following registry key described in the article:
HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

3. Restart/Start the following services:
"COM+ event system"
"COM+ System Application"
"Microsoft Software Shadow Copy Provider"
"Volume Shadow Copy"

4. Reboot the machine and see if the issue persists.

Hope this helps.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support