Scanner is only avaialbe with UAC turned off!?

Hi,
I have a flatbed scanner that I often use to make PDF's. Acrobat 8
allows you to create a PDF directly from a scanner. It opens a dialog
box that asks you to select your scanner. I'm using Vista business
edition. With User Account Control turned off, my scanner is listed as
an available option. When I turn UAC on and reboot, my scanner is not
listed as an option in the select dialog box. Any ideas how i can fix
this with out shutting off UAC?
thanks

"SwampYankee" <> wrote in message
news:. ..
> Hi,
> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
> allows you to create a PDF directly from a scanner. It opens a dialog
> box that asks you to select your scanner. I'm using Vista business
> edition. With User Account Control turned off, my scanner is listed as
> an available option. When I turn UAC on and reboot, my scanner is not
> listed as an option in the select dialog box. Any ideas how i can fix
> this with out shutting off UAC?
> thanks

We would need to know the scanner manufacturer and model and whether or not
the drivers installed are the most current. However, you can do a lot of
this yourself. You can check the manufacturer's website to see if you have
the latest drivers for your scanner. Second, when you do so, you need to
check to see if the drivers simply basic drivers or support all of your
scanner functions. Many manufacturers either supplied Vista with only
minimal drivers for legacy hardware and/or only supplied such drivers for
download at their websites. In such cases, you may need to purchase a new
Vista compatible scanner in order to have it function fully and properly in
Vista. If you go that route, you should check manufacturer websites for
Vista compatibility before you buy.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

Thanks,
It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
works well with the Canon toolbar. Everything works great in Acrobat,
as lond as UAC is turned off. When turned on, the scaneer does not
appear in Acrobat. This looks like a permissions issue more than a
driver issue, although I am not an expert. The question is why some
hardware is not avialabel to acrobat with UAT turned on.
On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
<user@#notme.com> wrote:

>
>
>"SwampYankee" <> wrote in message
>news: ...
>> Hi,
>> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
>> allows you to create a PDF directly from a scanner. It opens a dialog
>> box that asks you to select your scanner. I'm using Vista business
>> edition. With User Account Control turned off, my scanner is listed as
>> an available option. When I turn UAC on and reboot, my scanner is not
>> listed as an option in the select dialog box. Any ideas how i can fix
>> this with out shutting off UAC?
>> thanks
>
>We would need to know the scanner manufacturer and model and whether or not
>the drivers installed are the most current. However, you can do a lot of
>this yourself. You can check the manufacturer's website to see if you have
>the latest drivers for your scanner. Second, when you do so, you need to
>check to see if the drivers simply basic drivers or support all of your
>scanner functions. Many manufacturers either supplied Vista with only
>minimal drivers for legacy hardware and/or only supplied such drivers for
>download at their websites. In such cases, you may need to purchase a new
>Vista compatible scanner in order to have it function fully and properly in
>Vista. If you go that route, you should check manufacturer websites for
>Vista compatibility before you buy.

On Wed, 27 Jun 2007 11:18:22 -0400, wrote:

> Thanks,
> It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
> works well with the Canon toolbar. Everything works great in Acrobat,
> as lond as UAC is turned off. When turned on, the scaneer does not
> appear in Acrobat. This looks like a permissions issue more than a
> driver issue, although I am not an expert. The question is why some
> hardware is not avialabel to acrobat with UAT turned on.


I'm not sure that I understand what you're saying, but I have a Canon
LIDE60 here, which is similar to yours. I have UAC turned on. I use
the CanoScan Toolbox 4.9 (which came with the scanner), one of the
choices is to create a pdf file. It works fine, and the pdf file is
correctly created.

Is this different from what you are describing?



> On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
> <user@#notme.com> wrote:
>
> >
> >
> >"SwampYankee" <> wrote in message
> >news: ...
> >> Hi,
> >> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
> >> allows you to create a PDF directly from a scanner. It opens a dialog
> >> box that asks you to select your scanner. I'm using Vista business
> >> edition. With User Account Control turned off, my scanner is listed as
> >> an available option. When I turn UAC on and reboot, my scanner is not
> >> listed as an option in the select dialog box. Any ideas how i can fix
> >> this with out shutting off UAC?
> >> thanks
> >
> >We would need to know the scanner manufacturer and model and whether or not
> >the drivers installed are the most current. However, you can do a lot of
> >this yourself. You can check the manufacturer's website to see if you have
> >the latest drivers for your scanner. Second, when you do so, you need to
> >check to see if the drivers simply basic drivers or support all of your
> >scanner functions. Many manufacturers either supplied Vista with only
> >minimal drivers for legacy hardware and/or only supplied such drivers for
> >download at their websites. In such cases, you may need to purchase a new
> >Vista compatible scanner in order to have it function fully and properly in
> >Vista. If you go that route, you should check manufacturer websites for
> >Vista compatibility before you buy.

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup

Slightly. When I use the toolbar I can create a PDF . However, when
I try to create a pdf from the scanner, in Acrobat professional (the
full version, not the reader) I can only see the scanner if UAC is
turned off. Do you have Acrobat? Give it a try , thanks.



On Wed, 27 Jun 2007 11:41:45 -0700, "Ken Blake, MVP"
<> wrote:

>On Wed, 27 Jun 2007 11:18:22 -0400, wrote:
>
>> Thanks,
>> It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
>> works well with the Canon toolbar. Everything works great in Acrobat,
>> as lond as UAC is turned off. When turned on, the scaneer does not
>> appear in Acrobat. This looks like a permissions issue more than a
>> driver issue, although I am not an expert. The question is why some
>> hardware is not avialabel to acrobat with UAT turned on.
>
>
>I'm not sure that I understand what you're saying, but I have a Canon
>LIDE60 here, which is similar to yours. I have UAC turned on. I use
>the CanoScan Toolbox 4.9 (which came with the scanner), one of the
>choices is to create a pdf file. It works fine, and the pdf file is
>correctly created.
>
>Is this different from what you are describing?
>
>
>
>> On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
>> <user@#notme.com> wrote:
>>
>> >
>> >
>> >"SwampYankee" <> wrote in message
>> >news: ...
>> >> Hi,
>> >> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
>> >> allows you to create a PDF directly from a scanner. It opens a dialog
>> >> box that asks you to select your scanner. I'm using Vista business
>> >> edition. With User Account Control turned off, my scanner is listed as
>> >> an available option. When I turn UAC on and reboot, my scanner is not
>> >> listed as an option in the select dialog box. Any ideas how i can fix
>> >> this with out shutting off UAC?
>> >> thanks
>> >
>> >We would need to know the scanner manufacturer and model and whether or not
>> >the drivers installed are the most current. However, you can do a lot of
>> >this yourself. You can check the manufacturer's website to see if you have
>> >the latest drivers for your scanner. Second, when you do so, you need to
>> >check to see if the drivers simply basic drivers or support all of your
>> >scanner functions. Many manufacturers either supplied Vista with only
>> >minimal drivers for legacy hardware and/or only supplied such drivers for
>> >download at their websites. In such cases, you may need to purchase a new
>> >Vista compatible scanner in order to have it function fully and properly in
>> >Vista. If you go that route, you should check manufacturer websites for
>> >Vista compatibility before you buy.

On Thu, 28 Jun 2007 09:17:45 -0400, wrote:

> Slightly. When I use the toolbar I can create a PDF . However, when
> I try to create a pdf from the scanner, in Acrobat professional (the
> full version, not the reader) I can only see the scanner if UAC is
> turned off. Do you have Acrobat? Give it a try , thanks.


Sorry, no. I only have Adobe Reader here.



> On Wed, 27 Jun 2007 11:41:45 -0700, "Ken Blake, MVP"
> <> wrote:
>
> >On Wed, 27 Jun 2007 11:18:22 -0400, wrote:
> >
> >> Thanks,
> >> It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
> >> works well with the Canon toolbar. Everything works great in Acrobat,
> >> as lond as UAC is turned off. When turned on, the scaneer does not
> >> appear in Acrobat. This looks like a permissions issue more than a
> >> driver issue, although I am not an expert. The question is why some
> >> hardware is not avialabel to acrobat with UAT turned on.
> >
> >
> >I'm not sure that I understand what you're saying, but I have a Canon
> >LIDE60 here, which is similar to yours. I have UAC turned on. I use
> >the CanoScan Toolbox 4.9 (which came with the scanner), one of the
> >choices is to create a pdf file. It works fine, and the pdf file is
> >correctly created.
> >
> >Is this different from what you are describing?
> >
> >
> >
> >> On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
> >> <user@#notme.com> wrote:
> >>
> >> >
> >> >
> >> >"SwampYankee" <> wrote in message
> >> >news: ...
> >> >> Hi,
> >> >> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
> >> >> allows you to create a PDF directly from a scanner. It opens a dialog
> >> >> box that asks you to select your scanner. I'm using Vista business
> >> >> edition. With User Account Control turned off, my scanner is listed as
> >> >> an available option. When I turn UAC on and reboot, my scanner is not
> >> >> listed as an option in the select dialog box. Any ideas how i can fix
> >> >> this with out shutting off UAC?
> >> >> thanks
> >> >
> >> >We would need to know the scanner manufacturer and model and whether or not
> >> >the drivers installed are the most current. However, you can do a lot of
> >> >this yourself. You can check the manufacturer's website to see if you have
> >> >the latest drivers for your scanner. Second, when you do so, you need to
> >> >check to see if the drivers simply basic drivers or support all of your
> >> >scanner functions. Many manufacturers either supplied Vista with only
> >> >minimal drivers for legacy hardware and/or only supplied such drivers for
> >> >download at their websites. In such cases, you may need to purchase a new
> >> >Vista compatible scanner in order to have it function fully and properly in
> >> >Vista. If you go that route, you should check manufacturer websites for
> >> >Vista compatibility before you buy.

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup

In article <>,
in says...
> On Thu, 28 Jun 2007 09:17:45 -0400, wrote:
>
> > Slightly. When I use the toolbar I can create a PDF . However, when
> > I try to create a pdf from the scanner, in Acrobat professional (the
> > full version, not the reader) I can only see the scanner if UAC is
> > turned off. Do you have Acrobat? Give it a try , thanks.
>
>
> Sorry, no. I only have Adobe Reader here.
>
>
>
> > On Wed, 27 Jun 2007 11:41:45 -0700, "Ken Blake, MVP"
> > <> wrote:
> >
> > >On Wed, 27 Jun 2007 11:18:22 -0400, wrote:
> > >
> > >> Thanks,
> > >> It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
> > >> works well with the Canon toolbar. Everything works great in Acrobat,
> > >> as lond as UAC is turned off. When turned on, the scaneer does not
> > >> appear in Acrobat. This looks like a permissions issue more than a
> > >> driver issue, although I am not an expert. The question is why some
> > >> hardware is not avialabel to acrobat with UAT turned on.
> > >
> > >
> > >I'm not sure that I understand what you're saying, but I have a Canon
> > >LIDE60 here, which is similar to yours. I have UAC turned on. I use
> > >the CanoScan Toolbox 4.9 (which came with the scanner), one of the
> > >choices is to create a pdf file. It works fine, and the pdf file is
> > >correctly created.
> > >
> > >Is this different from what you are describing?
> > >
> > >
> > >
> > >> On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
> > >> <user@#notme.com> wrote:
> > >>
> > >> >
> > >> >
> > >> >"SwampYankee" <> wrote in message
> > >> >news: ...
> > >> >> Hi,
> > >> >> I have a flatbed scanner that I often use to make PDF's. Acrobat 8
> > >> >> allows you to create a PDF directly from a scanner. It opens a dialog
> > >> >> box that asks you to select your scanner. I'm using Vista business
> > >> >> edition. With User Account Control turned off, my scanner is listed as
> > >> >> an available option. When I turn UAC on and reboot, my scanner is not
> > >> >> listed as an option in the select dialog box. Any ideas how i can fix
Thanks thought. It's not enough of an inconvenience that I would turn
off UAC (there, I said it, I like UAC, especially now that I am buying a
new laptop for my daughter to take to college). The work flow is a bit
smoother through Acrobat, but I'll adjust for now.
thanks

<> wrote in message
news:...
> Thanks,
> It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
> works well with the Canon toolbar. Everything works great in Acrobat,
> as lond as UAC is turned off. When turned on, the scaneer does not
> appear in Acrobat. This looks like a permissions issue more than a
> driver issue, although I am not an expert. The question is why some
> hardware is not avialabel to acrobat with UAT turned on.
> On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
> <user@#notme.com> wrote:
>
>>
>>
>>"SwampYankee" <> wrote in message
>>news: m...
>>
Just a thought, something else to check, maybe it's an issue with your
antivirus software. Try turning it off or otherwise disabling it to see if
you then can do as you wish. If not, then, it does sound as though UAC, for
some reason, is blocking the function on your setup.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

In article <747A2112-D7FD-4772-AC5D->,
user@#notme.com says...
>
>
> <> wrote in message
> news:...
> > Thanks,
> > It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
> > works well with the Canon toolbar. Everything works great in Acrobat,
> > as lond as UAC is turned off. When turned on, the scaneer does not
> > appear in Acrobat. This looks like a permissions issue more than a
> > driver issue, although I am not an expert. The question is why some
> > hardware is not avialabel to acrobat with UAT turned on.
> > On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
> > <user@#notme.com> wrote:
> >
> >>
> >>
> >>"SwampYankee" <> wrote in message
> >>news: m...
> >>
> Just a thought, something else to check, maybe it's an issue with your
> antivirus software. Try turning it off or otherwise disabling it to see if
> you then can do as you wish. If not, then, it does sound as though UAC, for
> some reason, is blocking the function on your setup.
>
Thanks. I tried it, no joy. It is so strange that UAC only blocks the
scanner in Acrobat, not the native Canon applications. I think I got a
genuine bug here.

"SwampYankee" <> wrote in message
news:. ..
> In article <747A2112-D7FD-4772-AC5D->,
> user@#notme.com says...
>>
>>
>> <> wrote in message
>> news:...
>> > Thanks,
>> > It's a Canoscan LIDE 30. It has the latest Vista drivers. Everything
>> > works well with the Canon toolbar. Everything works great in Acrobat,
>> > as lond as UAC is turned off. When turned on, the scaneer does not
>> > appear in Acrobat. This looks like a permissions issue more than a
>> > driver issue, although I am not an expert. The question is why some
>> > hardware is not avialabel to acrobat with UAT turned on.
>> > On Mon, 25 Jun 2007 14:04:09 -0700, "Michael Solomon"
>> > <user@#notme.com> wrote:
>> >
>> >>
>> >>
>> >>"SwampYankee" <> wrote in message
>> >>news: m...
>> >>
>> Just a thought, something else to check, maybe it's an issue with your
>> antivirus software. Try turning it off or otherwise disabling it to see
>> if
>> you then can do as you wish. If not, then, it does sound as though UAC,
>> for
>> some reason, is blocking the function on your setup.
>>
> Thanks. I tried it, no joy. It is so strange that UAC only blocks the
> scanner in Acrobat, not the native Canon applications. I think I got a
> genuine bug here.

This would indicate it is an issue between Acrobat and Vista and since it
works with the Canon bundled software, it would indicate the bug is in
Acrobat or possibly an issue between the Canon driver and Acrobat.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/