Screen goes blank with Vista + ATI Radeon

I agree your new graphics card is probably overloading you power supply
during heavy loads which will cause the voltage to drop and the card will
freeze.
"mark" <> wrote in message
news:484AB2DB-B78A-4DE0-A72D-...
>i kind of fixed mine a bit..turns out that my fan and heatsink on my vid
>card
> were clogged with dust..so wasnt getting cooled enough ..so i cleaned it
> up..but it still crashes not as much...only if i use high graphics app..so
> my
> prob was the cooling..and probably the power supply also..maybe fan not
> going
> fast enough...

If it had been significantly overheating and for some time, it may well be
damaged. Keep it cool, and keep an eye out while you save up to replace it.
Then you'll be ready either way. You can always find other uses for the
money.


"JW" <> wrote in message
news:5F7B946B-CC79-42DB-BCF9-...
>I agree your new graphics card is probably overloading you power supply
>during heavy loads which will cause the voltage to drop and the card will
>freeze.
> "mark" <> wrote in message
> news:484AB2DB-B78A-4DE0-A72D-...
>>i kind of fixed mine a bit..turns out that my fan and heatsink on my vid
>>card
>> were clogged with dust..so wasnt getting cooled enough ..so i cleaned it
>> up..but it still crashes not as much...only if i use high graphics
>> app..so my
>> prob was the cooling..and probably the power supply also..maybe fan not
>> going
>> fast enough...
>

"JW" wrote:

> I agree your new graphics card is probably overloading you power supply
> during heavy loads which will cause the voltage to drop and the card will
> freeze.


OK i have received my new PSU 600w..and installed it..i played a game in
medium high graphics and my ati 2600xt still crashes what the hell..i was so
excited that this new psu wud fix it..but hasnt..now i have to try to see if
its the graphics card fan..i havent even played the game for 2 min and it
crashes...probably its damn vista...i heard the UAC..user access control
thing..causes the same prob when some security thing is going on...has to be
vista..cant be my card..

what is the solution

--
dw71133

i have a vista desk top and mine does the same thing, but i can hit the
windows key on the keyboard and it goes back to my screen, I'm still trying
to find a way to remove it.
Carol H.

"Megandy" wrote:

> I have a problem with my system. Randomly, my computer screen goes blank
> while I am in the middle of something (typically writing a paper since I'm in
> grad school). It happens as quickly as 2 hours back to back. Once the
> screen goes blank, the computer does not enter hibernation or anything, nor
> can I get the blank screen to go away by any combination of key pressing or
> mouse movement. I typically have to manually shutdown and restart the
> computer. Once I restart the computer, I start it in normal windows mode
> again. Then I go to the Events Viewer to see what happened to my system
> right before the screen went blank, and there is always a series of 4 error
> messages relating to my ATI graphics card. Typically it involves the mom.exe
> program, a missing file for a "skin", and two other ID errors. First I
> researched the program "mom.exe" which has the same name as a keylogger file
> (however I ran anti-virus and anti-spyware, and the one on my computer is not
> the keylogger). It seems as though the mom.exe program has some issues with
> Windows Vista in some of the older driver versions. So, I went to my
> manufactorer's website and downloaded the newest driver available for my card
> and my operating system. But the next time I used the computer, the blank
> screen came back up. I called the technical support for my computer
> (toshiba) and their solution was to turn off hibernation/sleep. The screen
> still went blank.
>
> So now, the technical support hotline people are telling me that I need to
> send my laptop off for a diagnosis of the problem. I am in the middle of my
> semester for grad school and I CANNOT afford to send my laptop off because of
> school constraints, and I CANNOT afford to have my computer screen blanking
> out and losing my work. So my question is, can I fix this problem without
> sending my computer off??? Right now I have disabled my graphics card, and
> my system isn’t slowed down too much, however I am afraid that the problem
> will only worsen from here. But at least my screen isn’t blanking out and
> I’m not losing work.
>
> So, any solutions, ideas, suggestions????
>

I have the same problem. My laptop is a Dell 1501 w/ATI Radeon x1200
Graphics card. I installed the latest graphics drivers from Dell which only
made the problem worse. After my screen went blue with scrolling white
boxes, I rebooted and could no longer load the OS (Vista Home Premium). I
then had to restore my system from the disk. This problem has happened many
times on my system. So, I think others are correct: This problem is not
unique to Toshiba computers.

"JW" wrote:

> Do you have the latest graphic drivers from the Dell Website and not from
> the ones from the ATI site?Laptop vendors often modify the drivers since
> they are using onboard chips instead of a separate graphics card.
> "Moomtaz" <> wrote in message
> news:...
> >
> > Yes I am having this problem too. I really like my Laptop and I don't
> > want to send it back but it is frustrating. I took it back to the store
> > once and they couldn't figure out what it was. I am wondering is it a
> > Toshiba based problem or is it a Vista + ATi based problem. What models
> > are everyone using. I think one person had a Dell. If that is the case
> > then it probably isn't strictly a Toshiba problem. It maybe an ATi/
> > Vista problem that needs to be resolved.
> >
> > By the way, here are my system specs:
> > Windows Vista 32 bit
> > Toshiba P205D-S7454 laptop
> > ATI Radeon x1200 graphics card
> > ATI Display Driver for Windows Vista Version: 8.393.3
> > Processor: AMD Turion 64x2 1.90 Ghz
> > Memory (Ram): 1918 MB
> >
> >
> > --
> > Moomtaz
>

So excited to see these posts. I just tried all of Trevor's "tricks" I just
bought at Toshiba Satellite A-215-S5818 and my husband wants me to bring it
right back because of this issue. My desktop just stopped working today &
this is our only computer! Thankfully, I transferred most of everything
over, just the photos are currently lost & those had been printed. I think
it's just the power supply, but just don't want to deal with it. (It's an old
HP Pavillion Desktop & I hate to pay HP for one) I have spent hours online
today looking at toshiba & online for help for this.

"Trevor" wrote:

>
> I have a Toshiba Satellite A215 and experienced the blank screen pretty
> much every day. Wasted many hours on the phone with Toshiba techs
> reinstalling Vista, updating the Video Driver and BIOS which DOESN'T
> WORK. Sent it in and still came back defective (all they did was update
> BIOS again) I was reading Amazon.com reviews of the Toshiba A215-S4747
> and came across this suggestion: "If you are running VISTA, try going to
> the Power Options, advanced options, processor power management, and
> change the value of the minimum processor state to 100%." It's been a
> week now and still no blank screen. My computer NEVER has gone that long
> without blanking out so I'm extremely hopeful the problem is solved. My
> only question now would be what are the long term effects of your min
> processor state being 100%? My fiancee has a Tablet PC which runs Vista
> and her default settings came with 100% min processor state plugged in
> so I can't imagine It could be that bad. Any thoughts on this would be
> aprecciated. Hope this suggestion helps for everyone... -Trevor
>
>
> --
> Trevor
>

I am seeing the same problem. Have you received any solution to the problem
yet?

"Megandy" wrote:

> I have a problem with my system. Randomly, my computer screen goes blank
> while I am in the middle of something (typically writing a paper since I'm in
> grad school). It happens as quickly as 2 hours back to back. Once the
> screen goes blank, the computer does not enter hibernation or anything, nor
> can I get the blank screen to go away by any combination of key pressing or
> mouse movement. I typically have to manually shutdown and restart the
> computer. Once I restart the computer, I start it in normal windows mode
> again. Then I go to the Events Viewer to see what happened to my system
> right before the screen went blank, and there is always a series of 4 error
> messages relating to my ATI graphics card. Typically it involves the mom.exe
> program, a missing file for a "skin", and two other ID errors. First I
> researched the program "mom.exe" which has the same name as a keylogger file
> (however I ran anti-virus and anti-spyware, and the one on my computer is not
> the keylogger). It seems as though the mom.exe program has some issues with
> Windows Vista in some of the older driver versions. So, I went to my
> manufactorer's website and downloaded the newest driver available for my card
> and my operating system. But the next time I used the computer, the blank
> screen came back up. I called the technical support for my computer
> (toshiba) and their solution was to turn off hibernation/sleep. The screen
> still went blank.
>
> So now, the technical support hotline people are telling me that I need to
> send my laptop off for a diagnosis of the problem. I am in the middle of my
> semester for grad school and I CANNOT afford to send my laptop off because of
> school constraints, and I CANNOT afford to have my computer screen blanking
> out and losing my work. So my question is, can I fix this problem without
> sending my computer off??? Right now I have disabled my graphics card, and
> my system isn’t slowed down too much, however I am afraid that the problem
> will only worsen from here. But at least my screen isn’t blanking out and
> I’m not losing work.
>
> So, any solutions, ideas, suggestions????
>

This thread has been enlightening. My A215-S4747 Toshiba/ATI Radeon X1200
does the same thing: occasionally while watching a DVD, suddenly--WHAM!--the
screen goes blank--nothing. Power down. I don't know, but I think it may be
some sort of "group hug" among Vista proper, Vista Sleep and the ATI. I think
the solution is along the lines of what was suggested above. However, my
Power Options dialog does not have anything about Processor Settings and
therefore nothing about Maximum Power in any of the sub-dialogs. In my case,
I set sleep to NEVER and the screen power-down up to an hour.

We'll see.

m

"RSmith" wrote:

> I am seeing the same problem. Have you received any solution to the problem
> yet?
>
> "Megandy" wrote:
>
> > I have a problem with my system. Randomly, my computer screen goes blank
> > while I am in the middle of something (typically writing a paper since I'm in
> > grad school). It happens as quickly as 2 hours back to back. Once the
> > screen goes blank, the computer does not enter hibernation or anything, nor
> > can I get the blank screen to go away by any combination of key pressing or
> > mouse movement. I typically have to manually shutdown and restart the
> > computer. Once I restart the computer, I start it in normal windows mode
> > again. Then I go to the Events Viewer to see what happened to my system
> > right before the screen went blank, and there is always a series of 4 error
> > messages relating to my ATI graphics card. Typically it involves the mom.exe
> > program, a missing file for a "skin", and two other ID errors. First I
> > researched the program "mom.exe" which has the same name as a keylogger file
> > (however I ran anti-virus and anti-spyware, and the one on my computer is not
> > the keylogger). It seems as though the mom.exe program has some issues with
> > Windows Vista in some of the older driver versions. So, I went to my
> > manufactorer's website and downloaded the newest driver available for my card
> > and my operating system. But the next time I used the computer, the blank
> > screen came back up. I called the technical support for my computer
> > (toshiba) and their solution was to turn off hibernation/sleep. The screen
> > still went blank.
> >
> > So now, the technical support hotline people are telling me that I need to
> > send my laptop off for a diagnosis of the problem. I am in the middle of my
> > semester for grad school and I CANNOT afford to send my laptop off because of
> > school constraints, and I CANNOT afford to have my computer screen blanking
> > out and losing my work. So my question is, can I fix this problem without
> > sending my computer off??? Right now I have disabled my graphics card, and
> > my system isn’t slowed down too much, however I am afraid that the problem
> > will only worsen from here. But at least my screen isn’t blanking out and
> > I’m not losing work.
> >
> > So, any solutions, ideas, suggestions????
> >

Yup me 2
ati x1200
Toshiba A215-S5824
Any fix yet? Should I return it?