Security bar

When checking for updates,I can't get any further then installing the ActiveX
control: the security bar doesn't show up so I can't download that... I've
had that problem since I downloaded Internet Explorer 8 last time I did those
updates... I tried deleting Internet and that did not work. I tried e-mailing
support and I got a load of nothing that helps...

Mel833 wrote:
> When checking for updates,I can't get any further then installing
> the ActiveX control: the security bar doesn't show up so I can't
> download that... I've had that problem since I downloaded Internet
> Explorer 8 last time I did those updates... I tried deleting
> Internet and that did not work. I tried e-mailing support and I got
> a load of nothing that helps.

I suppose we should assume Windows XP (32-bit of some flavor) with Service
Pack 3?

My suggestion might seem like overkill - but it will ensure your update
system is clean and up to date and should clear up your problems with the
update system in Windows XP...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Search your registry for %fystem and replace the "f" with an "s". May be
three or four matches, may be none. You may have to take ownership.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.

Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

> I've had that problem since I downloaded Internet Explorer 8

Does/did uninstalling IE8 correct the problem?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed (and/or uninstall) IE*?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Mel833 wrote:
> When checking for updates,I can't get any further then installing the
> ActiveX control: the security bar doesn't show up so I can't download
> that... I've had that problem since I downloaded Internet Explorer 8 last
> time I did those updates... I tried deleting Internet and that did not
> work. I tried e-mailing support and I got a load of nothing that helps...

I have Windows XP SP3, and I've tried uninstalling IE8 already it didn't
change anything... I have Kaspersky 2009 as an antivirus and could do the
updates before. I had IE7.


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
> posting to this newsgroup.
>
> > I've had that problem since I downloaded Internet Explorer 8
>
> Does/did uninstalling IE8 correct the problem?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)? Were any of these applications running
> in the background when you installed (and/or uninstall) IE*?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
> an available Restore Point which predates the install of IE8?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> Mel833 wrote:
> > When checking for updates,I can't get any further then installing the
> > ActiveX control: the security bar doesn't show up so I can't download
> > that... I've had that problem since I downloaded Internet Explorer 8 last
> > time I did those updates... I tried deleting Internet and that did not
> > work. I tried e-mailing support and I got a load of nothing that helps...
>
>

Is your KAV subscription current? Did you disable KAV prior to installing
IE8?

Reposting (please answer):
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>> have
>> an available Restore Point which predates the install of IE8?


Mel833 wrote:
> I have Windows XP SP3, and I've tried uninstalling IE8 already it didn't
> change anything... I have Kaspersky 2009 as an antivirus and could do the
> updates before. I had IE7.
>
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when posting to this newsgroup.
>>
>>> I've had that problem since I downloaded Internet Explorer 8
>>
>> Does/did uninstalling IE8 correct the problem?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed (and/or
>> uninstall) IE*?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>> have
>> an available Restore Point which predates the install of IE8?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> Mel833 wrote:
>>> When checking for updates,I can't get any further then installing the
>>> ActiveX control: the security bar doesn't show up so I can't download
>>> that... I've had that problem since I downloaded Internet Explorer 8
>>> last
>>> time I did those updates... I tried deleting Internet and that did not
>>> work. I tried e-mailing support and I got a load of nothing that
>>> helps...

I've had it before IE8 and it is something I've had since April.
"PA Bear [MS MVP]" wrote:

> Is your KAV subscription current? Did you disable KAV prior to installing
> IE8?
>
> Reposting (please answer):
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>
> >> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
> >> have
> >> an available Restore Point which predates the install of IE8?
>
>
> Mel833 wrote:
> > I have Windows XP SP3, and I've tried uninstalling IE8 already it didn't
> > change anything... I have Kaspersky 2009 as an antivirus and could do the
> > updates before. I had IE7.
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >> when posting to this newsgroup.
> >>
> >>> I've had that problem since I downloaded Internet Explorer 8
> >>
> >> Does/did uninstalling IE8 correct the problem?
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)? What third-party firewall (if any)? Were any of these
> >> applications running in the background when you installed (and/or
> >> uninstall) IE*?
> >>
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>
> >> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
> >> have
> >> an available Restore Point which predates the install of IE8?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >>
> >> Mel833 wrote:
> >>> When checking for updates,I can't get any further then installing the
> >>> ActiveX control: the security bar doesn't show up so I can't download
> >>> that... I've had that problem since I downloaded Internet Explorer 8
> >>> last
> >>> time I did those updates... I tried deleting Internet and that did not
> >>> work. I tried e-mailing support and I got a load of nothing that
> >>> helps...
>
>

I asked two questions, Mel.

Mel833 wrote:
> I've had it before IE8 and it is something I've had since April.
> "PA Bear [MS MVP]" wrote:
>
>> Is your KAV subscription current? Did you disable KAV prior to
>> installing
>> IE8?
>>
>> Reposting (please answer):
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>>>> have
>>>> an available Restore Point which predates the install of IE8?
>>
>>
>> Mel833 wrote:
>>> I have Windows XP SP3, and I've tried uninstalling IE8 already it didn't
>>> change anything... I have Kaspersky 2009 as an antivirus and could do
>>> the
>>> updates before. I had IE7.
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>>>> when posting to this newsgroup.
>>>>
>>>>> I've had that problem since I downloaded Internet Explorer 8
>>>>
>>>> Does/did uninstalling IE8 correct the problem?
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed (and/or
>>>> uninstall) IE*?
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
>>>> have
>>>> an available Restore Point which predates the install of IE8?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>>
>>>> Mel833 wrote:
>>>>> When checking for updates,I can't get any further then installing the
>>>>> ActiveX control: the security bar doesn't show up so I can't download
>>>>> that... I've had that problem since I downloaded Internet Explorer 8
>>>>> last
>>>>> time I did those updates... I tried deleting Internet and that did not
>>>>> work. I tried e-mailing support and I got a load of nothing that
>>>>> helps...

I've had Kaspersky since April so yes my subscription is current...

"PA Bear [MS MVP]" wrote:

> I asked two questions, Mel.
>
> Mel833 wrote:
> > I've had it before IE8 and it is something I've had since April.
> > "PA Bear [MS MVP]" wrote:
> >
> >> Is your KAV subscription current? Did you disable KAV prior to
> >> installing
> >> IE8?
> >>
> >> Reposting (please answer):
> >>>> Has a Norton or McAfee application ever been installed on this machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
> >>>> have
> >>>> an available Restore Point which predates the install of IE8?
> >>
> >>
> >> Mel833 wrote:
> >>> I have Windows XP SP3, and I've tried uninstalling IE8 already it didn't
> >>> change anything... I have Kaspersky 2009 as an antivirus and could do
> >>> the
> >>> updates before. I had IE7.
> >>>
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >>>> when posting to this newsgroup.
> >>>>
> >>>>> I've had that problem since I downloaded Internet Explorer 8
> >>>>
> >>>> Does/did uninstalling IE8 correct the problem?
> >>>>
> >>>> What anti-virus application or security suite is installed and is your
> >>>> subscription current? What anti-spyware applications (other than
> >>>> Defender)? What third-party firewall (if any)? Were any of these
> >>>> applications running in the background when you installed (and/or
> >>>> uninstall) IE*?
> >>>>
> >>>> Has a Norton or McAfee application ever been installed on this machine
> >>>> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>>>
> >>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
> >>>> have
> >>>> an available Restore Point which predates the install of IE8?
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>>
> >>>>
> >>>> Mel833 wrote:
> >>>>> When checking for updates,I can't get any further then installing the
> >>>>> ActiveX control: the security bar doesn't show up so I can't download
> >>>>> that... I've had that problem since I downloaded Internet Explorer 8
> >>>>> last
> >>>>> time I did those updates... I tried deleting Internet and that did not
> >>>>> work. I tried e-mailing support and I got a load of nothing that
> >>>>> helps...
>
>

Try again.

Mel833 wrote:
> I've had Kaspersky since April so yes my subscription is current...
>
> "PA Bear [MS MVP]" wrote:
>> I asked two questions, Mel.
>>
>> Mel833 wrote:
>>> I've had it before IE8 and it is something I've had since April.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> [#1] Is your KAV subscription current? {#2] Did you disable KAV prior
>>>> to
>>>> installing IE8?
>>>>
>>>> Reposting (please answer):
>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do
>>>>>> you
>>>>>> have
>>>>>> an available Restore Point which predates the install of IE8?
>>>>
>>>>
>>>> Mel833 wrote:
>>>>> I have Windows XP SP3, and I've tried uninstalling IE8 already it
>>>>> didn't
>>>>> change anything... I have Kaspersky 2009 as an antivirus and could do
>>>>> the
>>>>> updates before. I had IE7.
>>>>>
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>> SP2)
>>>>>> when posting to this newsgroup.
>>>>>>
>>>>>>> I've had that problem since I downloaded Internet Explorer 8
>>>>>>
>>>>>> Does/did uninstalling IE8 correct the problem?
>>>>>>
>>>>>> What anti-virus application or security suite is installed and is
>>>>>> your
>>>>>> subscription current? What anti-spyware applications (other than
>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>> applications running in the background when you installed (and/or
>>>>>> uninstall) IE*?
>>>>>>
>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>> machine
>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>> it)?
>>>>>>
>>>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do
>>>>>> you
>>>>>> have
>>>>>> an available Restore Point which predates the install of IE8?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>
>>>>>>
>>>>>>
>>>>>> Mel833 wrote:
>>>>>>> When checking for updates,I can't get any further then installing
>>>>>>> the
>>>>>>> ActiveX control: the security bar doesn't show up so I can't
>>>>>>> download
>>>>>>> that... I've had that problem since I downloaded Internet Explorer 8
>>>>>>> last
>>>>>>> time I did those updates... I tried deleting Internet and that did
>>>>>>> not
>>>>>>> work. I tried e-mailing support and I got a load of nothing that
>>>>>>> helps...