Download the update from here:
http://www.microsoft.com/technet/sec.../ms04-016.mspx
Reboot
disable all unnecessary applications including anti virus.
Double click icon to start download.
Follow prompts to install
Reboot.
Better yet, install Service Pack 2:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Mark" <> wrote in message
news:91A8C9DC-F310-4136-9635-...
>I am having a problem getting the Security Update for DirectX 9.0
>(KB839643)
> to install on my computer running Windows XP. I've got Automatic
> Update
> configured to install updates automatically and while reviewing my
> Update Log
> tonight I noticed that this particular update has failed to install
> on 9
> seperate occasions dating back to June 10th. Every other update in
> the log
> (almost 150) has installed successfully dating back to 2001. Tonight
> I even
> tried shutting off my firewall, antivirus software & pop-up blocker
> first
> before allowing Automatic Updates to attempt the install. The Error
> Code I
> receive each time is FF17. Can anyone offer assistance? Thank you!
> Mark Kotars
> Chaska, MN 55318