Security Update for Excel KB9055756

Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

I installed 3 of the 4 Updates but the security update for Excel KB9055756
failed to installed. It locked up my computer and I had t oturn off the
power to get it started. I tried the update/install 3 times and it stil lwil
lnot install. How do I solve this problem?
--
Howard


"John" wrote:

> Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

Correction: This error is for Security Update for Excel 2003 KB905756 and
NOT KB9055756. I have emailed Microsoft and am waiting for a solution. Do
you have any suggestions?
--
Howard


"Howard" wrote:

> I installed 3 of the 4 Updates but the security update for Excel KB9055756
> failed to installed. It locked up my computer and I had t oturn off the
> power to get it started. I tried the update/install 3 times and it stil lwil
> lnot install. How do I solve this problem?
> --
> Howard
>
>
> "John" wrote:
>
> > Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

I am having the same problem, but I got no error code. I wonder if this
could be related to the earlier problem with WGA. Maybe a terrorist has
infiltrated Microsoft.

"John" wrote:

> Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

I tried this same update 6 or 7 times and I had the same error code you did
0x57E
I have emailed Microsoft about this issue and am awaiting a response.
transplant


"John" wrote:

> Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

Add me to the list of people having the same sequence of problems.

Lelan

"Howard" wrote:

> I installed 3 of the 4 Updates but the security update for Excel KB9055756
> failed to installed. It locked up my computer and I had t oturn off the
> power to get it started. I tried the update/install 3 times and it stil lwil
> lnot install. How do I solve this problem?
> --
> Howard
>
>
> "John" wrote:
>
> > Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

this is John, the original poster. Sorry about the error in the update #, it
is KB905756. I am still unable to get this one to install. To: "transplanted
to Texas", have you received a reply from Microsoft??

"transplantedtotexas" wrote:

> I tried this same update 6 or 7 times and I had the same error code you did
> 0x57E
> I have emailed Microsoft about this issue and am awaiting a response.
> transplant
>
>
> "John" wrote:
>
> > Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

I finally got this fixed on my machine. (No thanks to M$, no e-mail answer,
etc). Maybe the same fix will work on your system.

Take a look in \windows\windowsupdate.log (or whatever your windows
directory is called on your system). That's where the clues were to what was
going wrong. If my fix doesn't work for you, run through the logs for the
whole update and try to see what's broken.

In my case, it turned out to be because I had locked down the "Run" section
of my registry, because I was tired of having (Adobe, RealAudio, name your
abusive program here) keep inserting itself into the Run keys and always
coming up on reboot to suck up memory. I gave back the "Full Control" right
where I removed it, and re-ran the update, which then finished fine. You
might also have to run Excel once, because the bombed patches before leave it
starting up like a fresh install, and setting some things up again.

Note also that in the "windowsupdate.log" file, you won't find the 0x57E
error - but you will find other (and longer) error codes, that might match
other errors on a search as well. Don't try to find the simple error that
Update hands you, it's the ones in the log file that actually indicate what
went wrong.

Hope that helps some of you,
- The Otaku

"John" wrote:

> this is John, the original poster. Sorry about the error in the update #, it
> is KB905756. I am still unable to get this one to install. To: "transplanted
> to Texas", have you received a reply from Microsoft??
>
> "transplantedtotexas" wrote:
>
> > I tried this same update 6 or 7 times and I had the same error code you did
> > 0x57E
> > I have emailed Microsoft about this issue and am awaiting a response.
> > transplant
> >
> >
> > "John" wrote:
> >
> > > Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

Just to be clear in the last post - the registry key I had locked down (and
needed to change before it would patch) was:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

(sorry, should have give a complete name in the earlier post)

- Otaku

"John" wrote:

> this is John, the original poster. Sorry about the error in the update #, it
> is KB905756. I am still unable to get this one to install. To: "transplanted
> to Texas", have you received a reply from Microsoft??
>
> "transplantedtotexas" wrote:
>
> > I tried this same update 6 or 7 times and I had the same error code you did
> > 0x57E
> > I have emailed Microsoft about this issue and am awaiting a response.
> > transplant
> >
> >
> > "John" wrote:
> >
> > > Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?

Try turning off your Anti Virus and Anti Spyware software and then try the
update. That's all I did and it installed with no problems.....

don't forget to turn it back on after the instal.

"John" wrote:

> Unable to install, tried 3 times. Got error code Ox57E. Any suggestions?