1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) or IUHIST.XML for
errors associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
haseena wrote:
> My system had a failed to install report everytime i tried to upload the
> above update.
> I am using Win 98 - can anyone help?