More information, are there any error codes?
On the WU Website, select your history of updates - now click on failed update
(red mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do
a search for the error code.
You Cannot Install Some Updates or Programs
http://support.microsoft.com/kb/822798
How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update
Services installation issues
http://support.microsoft.com/default...b;en-us;906602
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===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
"BigEag1e" <> wrote in message
news:9AEE31C1-790E-4797-A36F-...
|I am using Windows XP Home SP2 with all updates loaded for all XP and Office
| to date. I run a Pentium 4, 32 bit, 2 Ghz, Phoenix Technologies BIOS with 512
| mb RAM. I am connected to the internet via U.S. Robotics Wireless Access
| 802.11b PCI Adapter 5V OK connected to a Cable Modem.
|
| I have rerun this update 5 times so far, but to no avail!...
|
| Because this is for Outlook Express, I would like to get a working version
| of this update. Is there one out there???...