See the "How to obtain help" section of
http://support.microsoft.com/kb/947319
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Michelle wrote:
> I have a Windows XP Home Edition, Version 5.1 (Build
> 2600.xpsp_sp3_gdr.090206-1234 : Service Pack 3)
>
> I uninstalled Microsoft Access 97 and installed Microsoft Office Access
> 2003
> on Monday September 14, 2009. All my automatic updates prior to Monday
> were
> working correctly and for Windows XP now I can't install the above update
> and the updates are for Office 2003. I get the error code: 0x8007006E when
> I try to install the update. Should I do a system restore, if so how, if
> not then how do I get the update to install?