See the "How to obtain help..." section here:
http://support.microsoft.com/kb/969681
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Jenondelina wrote:
> This (automatic) update downloaded successfully, but will not install. I
> tried to install manually, but it didn't work either. Installation Failure
> Error Code: 0x57A.
> Initializing installation was done. Then I got a gray box titled:
> Automatic
> Updates. Inside the box it says: The following updates were not installed:
> Security Update for Microsoft Office Excel 2003 (KB969681)
>
> I have a Sony Vaio Intel Core2 Duo CPU, Microsoft Windows XP Professional
> Version 2002 Service Pack 3. Automatic Updates Every day.
>
> I am using AVG free version, SuperAntiSpyware Professional version,
> however
> they don't show any problems.
>
> Thank you for any help.