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Security Update Problem with no Error Message.

 
 
Andy I.
Guest
Posts: n/a

 
      04-16-2010
Hi,

A different kind of Security Update problem with *no error message*.
Bulletin Identifier: MS 10-020
File Name: Windows XP-KB980232-x86-ENU.exe
Problem: Downloading is not completed. Instead the procedure starts to
cycle over and over .

Download | run | run | "Setup Wizard Completed" | Download did not start
"after 30 seconds" | Start Download | Run | Run | then it did "Set Up
Wizard" again and the cycle is repeated ad infinitum.

A solution to the problem would be greatly appreciated.
Andy I. (Win XP v 5.1 SP 3)


 
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Ǝиçεl
Guest
Posts: n/a

 
      04-16-2010
Hello Andy,

Further information required:

How to view the Update log in Windows


Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate
the error code(s) associated with the latest failed attempt to
download/install.

Start at the bottom and work your way up to a section
that shows an ERROR, WARNING, or FATAL.


If appropriate copy and paste the error codes into this thread along with 30
or so
*preceding* lines into your reply, so someone may be able to assist you.



Also check Windows folder for file called KB******.log
(****** = number of update ie (KB980232) and post the contents of
the failed update.

This may provide further clues as to why the update failed.


How to read the Windowsupdate.log file:
<http://support.microsoft.com/?kbid=902093>
-=-








"Andy I." wrote:

> Hi,
>
> A different kind of Security Update problem with *no error message*.
> Bulletin Identifier: MS 10-020
> File Name: Windows XP-KB980232-x86-ENU.exe
> Problem: Downloading is not completed. Instead the procedure starts to
> cycle over and over .
>
> Download | run | run | "Setup Wizard Completed" | Download did not start
> "after 30 seconds" | Start Download | Run | Run | then it did "Set Up
> Wizard" again and the cycle is repeated ad infinitum.
>
> A solution to the problem would be greatly appreciated.
> Andy I. (Win XP v 5.1 SP 3)
>
>
> .
>

 
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Andy I.
Guest
Posts: n/a

 
      04-16-2010
Thank you.
I'll get on to that in the morning.

Andy I.


"???l" <> wrote in message
news:5E4E7500-AF82-4D2E-AB76-...
: Hello Andy,
:
: Further information required:
:
: How to view the Update log in Windows
:
:
: Click Start, and then click Run.
: In the Open box, type %windir%\windowsupdate.log
: and then click OK.
:
: Scroll down towards the bottom for the latest entries to locate
: the error code(s) associated with the latest failed attempt to
: download/install.
:
: Start at the bottom and work your way up to a section
: that shows an ERROR, WARNING, or FATAL.
:
:
: If appropriate copy and paste the error codes into this thread along with
30
: or so
: *preceding* lines into your reply, so someone may be able to assist you.
:
:
:
: Also check Windows folder for file called KB******.log
: (****** = number of update ie (KB980232) and post the contents of
: the failed update.
:
: This may provide further clues as to why the update failed.
:
:
: How to read the Windowsupdate.log file:
: <http://support.microsoft.com/?kbid=902093>
: -=-
:
:
:
:
:
:
:
:
: "Andy I." wrote:
:
: > Hi,
: >
: > A different kind of Security Update problem with *no error message*.
: > Bulletin Identifier: MS 10-020
: > File Name: Windows XP-KB980232-x86-ENU.exe
: > Problem: Downloading is not completed. Instead the procedure starts to
: > cycle over and over .
: >
: > Download | run | run | "Setup Wizard Completed" | Download did not start
: > "after 30 seconds" | Start Download | Run | Run | then it did "Set Up
: > Wizard" again and the cycle is repeated ad infinitum.
: >
: > A solution to the problem would be greatly appreciated.
: > Andy I. (Win XP v 5.1 SP 3)
: >
: >
: > .
: >


 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      04-16-2010
See the "How to obtain help" section of
http://support.microsoft.com/kb/980232

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB980232).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Andy I. wrote:
> A different kind of Security Update problem with *no error message*.
> Bulletin Identifier: MS 10-020
> File Name: Windows XP-KB980232-x86-ENU.exe
> Problem: Downloading is not completed. Instead the procedure starts to
> cycle over and over .
>
> Download | run | run | "Setup Wizard Completed" | Download did not start
> "after 30 seconds" | Start Download | Run | Run | then it did "Set Up
> Wizard" again and the cycle is repeated ad infinitum.
>
> A solution to the problem would be greatly appreciated.
> Andy I. (Win XP v 5.1 SP 3)


 
Reply With Quote
 
Andy I.
Guest
Posts: n/a

 
      04-17-2010

"???l" <> wrote in message
news:5E4E7500-AF82-4D2E-AB76-...
: Hello Andy,
:
: Further information required:
:
: How to view the Update log in Windows
:
:
: Click Start, and then click Run.
: In the Open box, type %windir%\windowsupdate.log
: and then click OK.
:
: Scroll down towards the bottom for the latest entries to locate
: the error code(s) associated with the latest failed attempt to
: download/install.
:
: Start at the bottom and work your way up to a section
: that shows an ERROR, WARNING, or FATAL.
:
:
: If appropriate copy and paste the error codes into this thread along with
30
: or so
: *preceding* lines into your reply, so someone may be able to assist you.


2010-04-17 07:52:43:500 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:43:515 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:43:531 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:43:546 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:43:578 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:43:718 1096 ddc Setup * IsUpdateRequired = No
2010-04-17 07:52:43:718 1096 ddc Setup Found non-managed non-WU Service
registered with AU
2010-04-17 07:52:43:750 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-04-17 07:52:43:765 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:43:781 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-04-17 07:52:43:781 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:43:796 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\muident.cab:
2010-04-17 07:52:43:796 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:43:812 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\muident.cab:
2010-04-17 07:52:43:828 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:43:875 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\musetup.cab:
2010-04-17 07:52:43:875 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:44:500 1096 ddc Setup *********** Setup: Checking whether
self-update is required ***********
2010-04-17 07:52:44:500 1096 ddc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\musetup.inf
2010-04-17 07:52:44:531 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\mucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:44:546 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\mucltui.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:44:578 1096 ddc Setup Update NOT required for
C:\WINDOWS\system32\muweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2010-04-17 07:52:44:609 1096 ddc Setup * IsUpdateRequired = No
2010-04-17 07:52:50:515 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-04-17 07:52:50:531 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:50:578 1096 ddc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-04-17 07:52:50:578 1096 ddc Misc Microsoft signed: Yes
2010-04-17 07:52:50:578 1096 ddc PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2010-04-17 07:52:50:609 1096 ddc PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2010-04-17 07:52:50:718 1096 ddc Agent WARNING: Failed to evaluate Installed
rule, updateId = {BFE5B177-A086-47A0-B102-097E4FA1F807}.102, hr = 8024E001
2010-04-17 07:52:51:812 1096 ddc Agent WARNING: Failed to evaluate Installed
rule, updateId = {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
:
:
:
: Also check Windows folder for file called KB******.log
: (****** = number of update ie (KB980232) and post the contents of
: the failed update.

In KB980232.log the last line is
"125.719: RebootNecessary = 0, Wizard Input = 0, Dont Reboot = 1, Force
Restart = 0"

Hope some of this helps.
Andy I.

:
: This may provide further clues as to why the update failed.
:
:
: How to read the Windowsupdate.log file:
: <http://support.microsoft.com/?kbid=902093>
: -=-
:
:
:
:
:
:
:
:
: "Andy I." wrote:
:
: > Hi,
: >
: > A different kind of Security Update problem with *no error message*.
: > Bulletin Identifier: MS 10-020
: > File Name: Windows XP-KB980232-x86-ENU.exe
: > Problem: Downloading is not completed. Instead the procedure starts to
: > cycle over and over .
: >
: > Download | run | run | "Setup Wizard Completed" | Download did not start
: > "after 30 seconds" | Start Download | Run | Run | then it did "Set Up
: > Wizard" again and the cycle is repeated ad infinitum.
: >
: > A solution to the problem would be greatly appreciated.
: > Andy I. (Win XP v 5.1 SP 3)
: >
: >
: > .
: >


 
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Ǝиçεl
Guest
Posts: n/a

 
      04-18-2010
Hi Andy,

0x8024E001 WU_E_EE_UNKNOWN_EXPRESSION
An expression evaluator operation could not be completed because an
expression was unrecognized.

Your best bet is to staяt a help ticket.

Please follow the suggestion given by Robear Dyer

Good luck
-=-


"Andy I." wrote:

>
> "??ç?l" <> wrote in message
> news:5E4E7500-AF82-4D2E-AB76-...
> : Hello Andy,
> :
> : Further information required:
> :
> : How to view the Update log in Windows
> :
> :
> : Click Start, and then click Run.
> : In the Open box, type %windir%\windowsupdate.log
> : and then click OK.
> :
> : Scroll down towards the bottom for the latest entries to locate
> : the error code(s) associated with the latest failed attempt to
> : download/install.
> :
> : Start at the bottom and work your way up to a section
> : that shows an ERROR, WARNING, or FATAL.
> :
> :
> : If appropriate copy and paste the error codes into this thread along with
> 30
> : or so
> : *preceding* lines into your reply, so someone may be able to assist you.
>
>
> 2010-04-17 07:52:43:500 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:43:515 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:43:531 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:43:546 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:43:578 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:43:718 1096 ddc Setup * IsUpdateRequired = No
> 2010-04-17 07:52:43:718 1096 ddc Setup Found non-managed non-WU Service
> registered with AU
> 2010-04-17 07:52:43:750 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2010-04-17 07:52:43:765 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:43:781 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2010-04-17 07:52:43:781 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:43:796 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\muident.cab:
> 2010-04-17 07:52:43:796 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:43:812 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\muident.cab:
> 2010-04-17 07:52:43:828 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:43:875 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\musetup.cab:
> 2010-04-17 07:52:43:875 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:44:500 1096 ddc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2010-04-17 07:52:44:500 1096 ddc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registe red\musetup.inf
> 2010-04-17 07:52:44:531 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\mucltui.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:44:546 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\mucltui.dll.mui: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:44:578 1096 ddc Setup Update NOT required for
> C:\WINDOWS\system32\muweb.dll: target version = 7.4.7600.226, required
> version = 7.4.7600.226
> 2010-04-17 07:52:44:609 1096 ddc Setup * IsUpdateRequired = No
> 2010-04-17 07:52:50:515 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2010-04-17 07:52:50:531 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:50:578 1096 ddc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2010-04-17 07:52:50:578 1096 ddc Misc Microsoft signed: Yes
> 2010-04-17 07:52:50:578 1096 ddc PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2010-04-17 07:52:50:609 1096 ddc PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2010-04-17 07:52:50:718 1096 ddc Agent WARNING: Failed to evaluate Installed
> rule, updateId = {BFE5B177-A086-47A0-B102-097E4FA1F807}.102, hr = 8024E001
> 2010-04-17 07:52:51:812 1096 ddc Agent WARNING: Failed to evaluate Installed
> rule, updateId = {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
> :
> :
> :
> : Also check Windows folder for file called KB******.log
> : (****** = number of update ie (KB980232) and post the contents of
> : the failed update.
>
> In KB980232.log the last line is
> "125.719: RebootNecessary = 0, Wizard Input = 0, Dont Reboot = 1, Force
> Restart = 0"
>
> Hope some of this helps.
> Andy I.
>
> :
> : This may provide further clues as to why the update failed.
> :
> :
> : How to read the Windowsupdate.log file:
> : <http://support.microsoft.com/?kbid=902093>
> : -=-
> :
> :
> :
> :
> :
> :
> :
> :
> : "Andy I." wrote:
> :
> : > Hi,
> : >
> : > A different kind of Security Update problem with *no error message*.
> : > Bulletin Identifier: MS 10-020
> : > File Name: Windows XP-KB980232-x86-ENU.exe
> : > Problem: Downloading is not completed. Instead the procedure starts to
> : > cycle over and over .
> : >
> : > Download | run | run | "Setup Wizard Completed" | Download did not start
> : > "after 30 seconds" | Start Download | Run | Run | then it did "Set Up
> : > Wizard" again and the cycle is repeated ad infinitum.
> : >
> : > A solution to the problem would be greatly appreciated.
> : > Andy I. (Win XP v 5.1 SP 3)
> : >
> : >
> : > .
> : >
>
>
> .
>

 
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