Security Update for Windows XP (KB888302)??

Hello everyone - I keep trying to install this update, but it fails. When I
click on the failed icon as instructed to see why it failed - nothing
happens. Any help?

davey1108 <> wrote:

> I keep trying to install this update, but it fails.
> When I click on the failed icon as instructed to see why it failed -
> nothing happens.

Possibly you have a third-party popup-blocker which is interfering with the
correct opertaion of Windows Update. Disable any popup-blocker that might
be on the PC.

--
Robin Walker [MVP Networking]

THat did not work - any other guesses?
The install creen comes up and the green progress bar goes - but then it
says, "failed."

"Robin Walker" wrote:

> davey1108 <> wrote:
>
> > I keep trying to install this update, but it fails.
> > When I click on the failed icon as instructed to see why it failed -
> > nothing happens.
>
> Possibly you have a third-party popup-blocker which is interfering with the
> correct opertaion of Windows Update. Disable any popup-blocker that might
> be on the PC.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

davey1108 <> wrote:

> The install creen comes up and the green progress bar goes - but then
> it says, "failed."

What does it say when you click on the red "failed" cross in the Status
column in Update History?

--
Robin Walker [MVP Networking]

Nothing happens - not even if I disable my pop-up blocker.

"Robin Walker" wrote:

> davey1108 <> wrote:
>
> > The install creen comes up and the green progress bar goes - but then
> > it says, "failed."
>
> What does it say when you click on the red "failed" cross in the Status
> column in Update History?
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

davey1108 <> wrote:

> "Robin Walker" wrote:
>
>> What does it say when you click on the red "failed" cross in the
>> Status column in Update History?
>
> Nothing happens - not even if I disable my pop-up blocker.

This indicates that something is wrong with Internet Explorer. Try the
following procedure as a first response:

1. Completely disable all anti-virus and popup-blocker applications.
2. In Internet Explorer, pull down the Tools menu and select "Internet
Options".
3. Click tab "Security"
4. Click the globe labelled "Internet"
5. Click the button "Custom Level"
6. In the box "Reset custom settings", select "Medium".
7. Click "Reset"
8. Click "OK"
9. Click "OK"

Are you now able to click on the red "failed" cross and get a popup with
diagnostic information?

If that doesn't work, you might be driven to perform a "Repair" of Internet
Explorer 6 in XP.
See http://support.microsoft.com/?kbid=318378

--
Robin Walker [MVP Networking]

OK - this time I was able to click on the red cross - it says error 0x8007F07
It tells me to try and reinstall - but I"ve tried about 20-30 times and it
doesn't work.

"Robin Walker" wrote:

> davey1108 <> wrote:
>
> > "Robin Walker" wrote:
> >
> >> What does it say when you click on the red "failed" cross in the
> >> Status column in Update History?
> >
> > Nothing happens - not even if I disable my pop-up blocker.
>
> This indicates that something is wrong with Internet Explorer. Try the
> following procedure as a first response:
>
> 1. Completely disable all anti-virus and popup-blocker applications.
> 2. In Internet Explorer, pull down the Tools menu and select "Internet
> Options".
> 3. Click tab "Security"
> 4. Click the globe labelled "Internet"
> 5. Click the button "Custom Level"
> 6. In the box "Reset custom settings", select "Medium".
> 7. Click "Reset"
> 8. Click "OK"
> 9. Click "OK"
>
> Are you now able to click on the red "failed" cross and get a popup with
> diagnostic information?
>
> If that doesn't work, you might be driven to perform a "Repair" of Internet
> Explorer 6 in XP.
> See http://support.microsoft.com/?kbid=318378
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

davey1108 <> wrote:

> OK - this time I was able to click on the red cross - it says error
> 0x8007F07 It tells me to try and reinstall - but I"ve tried about
> 20-30 times and it doesn't work.

There must be 8 characters after the "0x" in the error code, you have posted
only 7. Please confirm the exact error code being reported.

--
Robin Walker [MVP Networking]

0x8007F007

"Robin Walker" wrote:

> davey1108 <> wrote:
>
> > OK - this time I was able to click on the red cross - it says error
> > 0x8007F07 It tells me to try and reinstall - but I"ve tried about
> > 20-30 times and it doesn't work.
>
> There must be 8 characters after the "0x" in the error code, you have posted
> only 7. Please confirm the exact error code being reported.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

davey1108 <> wrote:

> 0x8007F007

The corrective procedure for this error is posted in
http://support.microsoft.com/kb/822798
(it is listed as the last entry in the symptom list)

Good luck!

--
Robin Walker [MVP Networking]