Security Update for Windows XP (KB925486) now no sound

Windows Update downloaded and installed Security Update for Windows XP
(KB925486) today and all of a sudden my IBM ThinkPad X41 Tablet speakers quit
working. There is no sound in the speakers, docking station, or headphones.

Does anyone know what would cause this and how to fix it?

I uninstalled the update but still no sound.

Thanks for your assistance,
Bill

As a secondary note, I tried to perform a System Restore and on 4 different
dates I selected the opening screen stated that a System Restore could not be
performed. What's the point of System Restore if it won't restore to a
previous state?


"The Amati Foundation" wrote:

> Windows Update downloaded and installed Security Update for Windows XP
> (KB925486) today and all of a sudden my IBM ThinkPad X41 Tablet speakers quit
> working. There is no sound in the speakers, docking station, or headphones.
>
> Does anyone know what would cause this and how to fix it?
>
> I uninstalled the update but still no sound.
>
> Thanks for your assistance,
> Bill

Hello Bill,

Do you happen to have Norton AV 2006 on you computer ?
This might be a cause why System Restore does not restore.

Cheers,
Ad

"The Amati Foundation" wrote:

> As a secondary note, I tried to perform a System Restore and on 4 different
> dates I selected the opening screen stated that a System Restore could not be
> performed. What's the point of System Restore if it won't restore to a
> previous state?
>
>
> "The Amati Foundation" wrote:
>
> > Windows Update downloaded and installed Security Update for Windows XP
> > (KB925486) today and all of a sudden my IBM ThinkPad X41 Tablet speakers quit
> > working. There is no sound in the speakers, docking station, or headphones.
> >
> > Does anyone know what would cause this and how to fix it?
> >
> > I uninstalled the update but still no sound.
> >
> > Thanks for your assistance,
> > Bill

I have Norton Internet Security 2005 which includes AntiVirus 2005. Should I
turn that off before trying a system restore?

Bill


"Dutchy" wrote:

> Hello Bill,
>
> Do you happen to have Norton AV 2006 on you computer ?
> This might be a cause why System Restore does not restore.
>
> Cheers,
> Ad
>
> "The Amati Foundation" wrote:
>
> > As a secondary note, I tried to perform a System Restore and on 4 different
> > dates I selected the opening screen stated that a System Restore could not be
> > performed. What's the point of System Restore if it won't restore to a
> > previous state?
> >
> >
> > "The Amati Foundation" wrote:
> >
> > > Windows Update downloaded and installed Security Update for Windows XP
> > > (KB925486) today and all of a sudden my IBM ThinkPad X41 Tablet speakers quit
> > > working. There is no sound in the speakers, docking station, or headphones.
> > >
> > > Does anyone know what would cause this and how to fix it?
> > >
> > > I uninstalled the update but still no sound.
> > >
> > > Thanks for your assistance,
> > > Bill

Reply contextualised and clipped for brevity, below your post


"The Amati Foundation" <> wrote
in message news:FAF35C94-3001-40EC-96A0-...
>I have Norton Internet Security 2005 which includes AntiVirus 2005. Should
>I turn that off before trying a system restore?

> Bill


Bill
I fear you will probably be told that or to get rid of it - its not very
popular.
I would turn it off for any downloading/updating/installing - McAfee as
well.
Turning off any antivirus is a good idea - also when doing Disk Cleanup and
Defrag - but dont forget to disconnect from the net first.
Before doing updates, I always scan and make sure my system is as clean as I
can get. Stop any background running progs etc.
Rgds
Antioch

Hi Bill,

No need te remove Norton AV.
Just open Norton AV and select "Norton AV" under "options".
Under "miscellaneous" (at bottom of left side menu) select "various" and
uncheck the option "how do you want to protect your product ? " / engage
security for your Symantec product. (text could deviate, I am translating
from the Dutch version)
This should solve your problem with system restore. Please note that this
solution only works for future restore points. All old restore points made
while Norton AV was "protected" should be considered as useless.
More details can be found here http://bertk.mvps.org/html/srfail.html

Cheers,
Ad

"antioch" wrote:

> Reply contextualised and clipped for brevity, below your post
>
>
> "The Amati Foundation" <> wrote
> in message news:FAF35C94-3001-40EC-96A0-...
> >I have Norton Internet Security 2005 which includes AntiVirus 2005. Should
> >I turn that off before trying a system restore?
>
> > Bill
>
>
> Bill
> I fear you will probably be told that or to get rid of it - its not very
> popular.
> I would turn it off for any downloading/updating/installing - McAfee as
> well.
> Turning off any antivirus is a good idea - also when doing Disk Cleanup and
> Defrag - but dont forget to disconnect from the net first.
> Before doing updates, I always scan and make sure my system is as clean as I
> can get. Stop any background running progs etc.
> Rgds
> Antioch
>
>
>