Security Update for Windows XP x64 Edition (KB928843)

Dear,

I have problem with Installing the Security Update (KB928843) for Windows XP
x64 Edition. I tryed to install it manual by downloading the update file. The
update can not be installed.

Thank you.

Kind regards.

I have the problem as well check your windows directory\kb928843.log file see
what the error message is. Mine below:

The update.ver file is not correct seems to show up a lot


2.703: 2007/02/15 20:47:56.890 (local)
2.703: c:\ca03c3c4ff2d4881eff7a8\update\update.exe (version 6.2.29.0)
2.703: Hotfix started with following command line:
3.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
3.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
3.984: DoInstallation: CleanPFR failed: 0x2
4.016: SetProductTypes: InfProductBuildType=BuildType.IP
4.016: SetAltOsLoaderPath: No section uses DirId 65701; done.
4.078: DoInstallation: FetchSourceURL for
c:\ca03c3c4ff2d4881eff7a8\update\update_SP1GDR.inf failed
4.078: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
4.109: BuildCabinetManifest: update.url absent
4.125: Starting AnalyzeComponents
4.125: AnalyzePhaseZero used 0 ticks
4.125: OEM file scan used 0 ticks
4.266: AnalyzePhaseOne: used 141 ticks
4.266: AnalyzeComponents: Hotpatch analysis disabled; skipping.
4.266: AnalyzeComponents: Hotpatching is disabled.
4.266: FindFirstFile c:\winxp\$hf_mig$\*.*
4.313: KB928843 Setup encountered an error: The update.ver file is not
correct.
4.406: KB928843 Setup encountered an error: The update.ver file is not
correct.
4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
file c:\winxp\syswow64\hhctrl.ocx has branch sp1qfe which is greater than
branch for sp1gdr
4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
file c:\winxp\system32\dllcache\whhctrl.ocx has branch sp1qfe which is
greater than branch for sp1gdr
4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
file c:\winxp\system32\hhctrl.ocx has branch sp1qfe which is greater than
branch for sp1gdr
4.500: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
file c:\winxp\system32\dllcache\hhctrl.ocx has branch sp1qfe which is greater
than branch for sp1gdr
4.500: AnalyzeForBranching used 16 ticks.
4.500: AnalyzeComponents: Branch sp1gdr is not applicable to target
workstation
4.500: AnalyzeComponents used 375 ticks
4.688: Inventory complete: ReturnStatus=61675, 610 ticks
5.875: CreateUninstall = 1,Directory = C:\WINXP\$NtUninstallKB928843$
5.875: Num Ticks for invent : 1797
5.891: DoInstallation: Re-running Inventory.
5.891: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
5.891: BuildCabinetManifest: update.url absent
5.891: Starting AnalyzeComponents
5.891: AnalyzePhaseZero used 0 ticks
5.891: OEM file scan used 0 ticks
5.906: AnalyzePhaseOne: used 15 ticks
5.906: AnalyzeComponents: Hotpatch analysis disabled; skipping.
5.906: AnalyzeComponents: Hotpatching is disabled.
5.906: FindFirstFile c:\winxp\$hf_mig$\*.*
5.906: KB928843 Setup encountered an error: The update.ver file is not
correct.
5.906: KB928843 Setup encountered an error: The update.ver file is not
correct.
5.906: AnalyzeForBranching used 0 ticks.
5.906: AnalyzePhaseTwo used 0 ticks
5.906: AnalyzePhaseThree used 0 ticks
5.906: AnalyzePhaseFive used 0 ticks
5.906: AnalyzePhaseSix used 0 ticks
5.906: AnalyzeComponents used 15 ticks
5.906: Downloading 0 files
5.906: bPatchMode = FALSE
5.906: Inventory complete: ReturnStatus=0, 15 ticks
5.906: Num Ticks for invent : 15
6.172: Allocation size of drive C: is 4096 bytes, free space = 118585090048
bytes
6.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
6.172: Drive C: free 113091MB req: 5MB w/uninstall: NOT CALCULATED.
6.172: CabinetBuild complete
6.172: Num Ticks for Cabinet build : 266
6.172: DynamicStrings section not defined or empty.
6.172: FileInUse:: Detection disabled.
7.172: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
7.203: Num Ticks for Backup : 1031
7.516: Num Ticks for creating uninst inf : 313
7.516: Registering Uninstall Program for -> KB928843, KB928843 , 0x0
7.516: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
0xe0000102
7.766: PFE2: Not avoiding Per File Exceptions.
7.797: GetCatVersion: Failed to retrieve version information from
C:\WINXP\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928843.cat
with error 0x57
7.906: Copied file: C:\WINXP\system32\hhctrl.ocx
8.063: Copied file: C:\WINXP\SysWOW64\hhctrl.ocx
8.250: Copied file (delayed): C:\WINXP\SysWOW64\SET5.tmp
8.250: Copied file: C:\WINXP\system32\DllCache\whhctrl.ocx
8.281: Copied file: C:\WINXP\system32\DllCache\hhctrl.ocx
8.391: DoInstallation: Installing assemblies with source root path:
c:\ca03c3c4ff2d4881eff7a8\
8.391: Num Ticks for Copying files : 875
8.438: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
8.438: INF_REGISTRY Failed
8.438: DoInstallationoRegistryUpdates failed
8.469: Access is denied.
11.000: Message displayed to the user: Access is denied.
11.000: User Input: OK
11.000: KB928843 installation did not complete.

Select 'OK' to undo the changes that have been made.
17.203: Message displayed to the user: KB928843 installation did not complete.

Select 'OK' to undo the changes that have been made.
17.203: User Input: OK
17.203: Starting process:
C:\WINXP\$NtUninstallKB928843$\spuninst\spuninst.e xe /~ -u -z
19.063: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
19.063: KB928843 installation did not complete.

Windows XP Version 2003 has been partially updated and may not work properly.
22.016: Message displayed to the user: KB928843 installation did not complete.

Windows XP Version 2003 has been partially updated and may not work properly.
22.016: User Input: OK
22.016: Update.exe extended error code = 0x5
22.016: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
Shutdown Initiated in Self Extractor


"DJ" wrote:

> Dear,
>
> I have problem with Installing the Security Update (KB928843) for Windows XP
> x64 Edition. I tryed to install it manual by downloading the update file. The
> update can not be installed.
>
> Thank you.
>
> Kind regards.