Security Updates KB 912812 etc and Norton Systemworks

I have Norton Systemworks and Firewall installed and working fine until the 5
MS security updates were released last week. Immediately I had trouble,
particularly with IE and the office programmes. I read and actioned KB
918165 and that fixed the IE problems but Office problems persisted and I
then noticed Norton problems. To be honest I suspected that Norton may be
the real culprit for the remaining problems after actioning KB 918165. I
uninstalled the MS security updates and uninstalled Systemworks and Firewall
along with cleaing up the norton clutter left. I then reinstalled
Systemworks and the NPFirewall checking that the office programmes operated
as expected after each installation- they did - both the Norton and all of
the office programmes operated just fine at this stage. Then I installed
the MS security updates and suddenly the Norton Systemworks programme will
not open. I can sometimes open the Firewall directly but never systemworks
(exactly the problem I had ealier and had assumed it was Norton). I then
tried uninstalling the security updates with a view to doing one at a time to
determine which update is causing the problem, but even now with the all of
the MS security updates uninstalled the inoperability of norton remains.
Unfortunately I also don't know yet whether all up loaded I still have an
office problem. I will pose the same question to Symantec but it has to be
said that their progammmes were working sweet until the MS security updates.
The only way back may be to uninstall norton and start again, as I have
already done this several times it is not an attractive option.

Has anyone seen this or got any ideas how I might address this without going
back to square 1 again?

Thanks for your help.

On Thu, 20 Apr 2006 12:40:01 -0700, JAB
<> wrote:

>I have Norton Systemworks and Firewall installed and working fine until the 5
>MS security updates were released last week. Immediately I had trouble,
>particularly with IE and the office programmes. I read and actioned KB
>918165 and that fixed the IE problems but Office problems persisted and I
>then noticed Norton problems. To be honest I suspected that Norton may be
>the real culprit for the remaining problems after actioning KB 918165. I
>uninstalled the MS security updates and uninstalled Systemworks and Firewall
>along with cleaing up the norton clutter left. I then reinstalled
>Systemworks and the NPFirewall checking that the office programmes operated
>as expected after each installation- they did - both the Norton and all of
>the office programmes operated just fine at this stage. Then I installed
>the MS security updates and suddenly the Norton Systemworks programme will
>not open. I can sometimes open the Firewall directly but never systemworks
>(exactly the problem I had ealier and had assumed it was Norton). I then
>tried uninstalling the security updates with a view to doing one at a time to
>determine which update is causing the problem, but even now with the all of
>the MS security updates uninstalled the inoperability of norton remains.
>Unfortunately I also don't know yet whether all up loaded I still have an
>office problem. I will pose the same question to Symantec but it has to be
>said that their progammmes were working sweet until the MS security updates.
>The only way back may be to uninstall norton and start again, as I have
>already done this several times it is not an attractive option.
>
>Has anyone seen this or got any ideas how I might address this without going
>back to square 1 again?
>
>Thanks for your help.
>
Not really, you would have do it all over again and leave the security
updates out until you get a fix. One way of doing it without spending
your life installing Norton is to use a cdrive image and increment it
at every step until it fails then you can restore at that point and
work from there.

Under the circumstances I would use Acronis True Image not Norton
Ghost 8-)

There were lots of issues with KB908531 and a Compatability Patch KB
917425 which undoes the Active X "fix.......HA" installed by the
cumalitive IE update KB912812

Details are numerous on this NG just look for the KB numbers.

Jonah