security updates not loading KB911565 / 911564

03-02-2006

I keep getting an alert from automatic updates to install 2 updates for Media
Player 10 (KB 911565 & KB 911564) as well as an update for XP (KB 911927).
I click the icon and it initiates them but then says that the installation
failed.

Any ideas why this is happening and how I can resolve it?

New to computing so keep it simple if possible.

Cheers Bernard Smith

03-03-2006

I have the same problem with KB 911564. Hope to get some help too.
C Lee

"b schmidt" wrote:

> I keep getting an alert from automatic updates to install 2 updates for Media
> Player 10 (KB 911565 & KB 911564) as well as an update for XP (KB 911927).
> I click the icon and it initiates them but then says that the installation
> failed.
>
> Any ideas why this is happening and how I can resolve it?
>
> New to computing so keep it simple if possible.
>
> Cheers Bernard Smith

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