Send e-mail grayed out in ie7 and ie8

I have already made sure that windows live mail is my default mail provider,
yet, I am still unable to send any email or links under "File>Send>page by
e-mail or link by e-mail. They are both grayed out! I am so frustrated by
this. Did anyone else have this problem or have a fix? Any further
information would be GREATLY appreciated.

[Crosspost to WLMail newsgroup]

Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

maryse wrote:
> I have already made sure that windows live mail is my default mail
> provider,
> yet, I am still unable to send any email or links under "File>Send>page
> by
> e-mail or link by e-mail. They are both grayed out! I am so frustrated
> by
> this. Did anyone else have this problem or have a fix? Any further
> information would be GREATLY appreciated.

Am running Vista SP1.

"PA Bear [MS MVP]" wrote:

> [Crosspost to WLMail newsgroup]
>
> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup, please.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> maryse wrote:
> > I have already made sure that windows live mail is my default mail
> > provider,
> > yet, I am still unable to send any email or links under "File>Send>page
> > by
> > e-mail or link by e-mail. They are both grayed out! I am so frustrated
> > by
> > this. Did anyone else have this problem or have a fix? Any further
> > information would be GREATLY appreciated.
>
>

I hope you find a solution from my help file:

MailTo Links Not Working and/or
"File-->Send-->Page by E-Mail" & "File-->Send-->Link by E-Mail" Not Working

Try these six steps, in numerical order. If number
one does not fix it try number two, and so on.

(1) Open the Run box and enter, one at a time:

regsvr32 actxprxy.dll
regsvr32 browseui.dll
regsvr32 mshtml.dll
regsvr32 oleaut32.dll
regsvr32 shdocvw.dll
regsvr32 shell32.dll
regsvr32 urlmon.dll

(2) Check the DLLPath:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail]
DLLPath=%ProgramFiles%\Internet Explorer\hmmapi.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express]
DLLPath=%SystemDrive%\PROGRA~1\OUTLOO~1\msoe.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail]
DLLPath=C:\Program Files\Windows Live\Mail\smapi.dll


(3) Check the command string:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail\P rotocols\mailto\shell\open\command]
Default=%SystemRoot%\system32\rundll32.exe "%ProgramFiles%\Internet Explorer\hmmapi.dll",MailToProtocolHandler %1

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express\Protocols\mailto\shell\open\command]
Default="%ProgramFiles%\Outlook Express\MSIMN.EXE" /mailurl:%1

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail\Protocols\mailto\shell\open\command]
Default="C:\Program Files\Windows Live\Mail\wlmail.exe" /mailurl:%1


(4) For IE7, Repair "URL:HyperText Transfer Protocol"

1. Copy below and paste into Notepad:

----------copy inside only----------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\HTTP]
@="URL:HyperText Transfer Protocol"
"EditFlags"=dword:00000002
"Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
"FriendlyTypeName"="@ieframe.dll,-903"
"BrowserFlags"=dword:00000008
"URL Protocol"=""
[HKEY_CLASSES_ROOT\HTTP\DefaultIcon]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
[HKEY_CLASSES_ROOT\HTTP\shell]
@="open"
[HKEY_CLASSES_ROOT\HTTP\shell\open]
[HKEY_CLASSES_ROOT\HTTP\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
[HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec]
@="\"%1\",,-1,0,,,,"
"NoActivateHandler"=""
[HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Applicat ion]
@="IExplore"
[HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Topic]
@="WWW_OpenURL"

[HKEY_CLASSES_ROOT\https]
@="URL:HyperText Transfer Protocol with Privacy"
"EditFlags"=dword:00000002
"Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
"FriendlyTypeName"="@ieframe.dll,-904"
"URL Protocol"=""
[HKEY_CLASSES_ROOT\https\DefaultIcon]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
[HKEY_CLASSES_ROOT\https\shell]
@="open"
[HKEY_CLASSES_ROOT\https\shell\open]
[HKEY_CLASSES_ROOT\https\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
[HKEY_CLASSES_ROOT\https\shell\open\ddeexec]
@="\"%1\",,-1,0,,,,"
"NoActivateHandler"=""
[HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Applica tion]
@="IExplore"
[HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Topic]
@="WWW_OpenURL"

----------copy inside only----------

2. If your drive is not C:, change accordingly.
Example: "My drive letter is D:"
Find & Replace all C: with D:

3. With word-wrap off, Save-as LinksFix.reg (or any name + .reg)

4. Double-click or right-click and merge into the registry.

5. If it's still not fixed, try changing -nohome to %1
(If IE now asks "make default browser", answer no)


(5) Replace a Bad oleaut32.dll File

1. Open the Run box and enter: msconfig

2. Click the "Expand File..." button.

3. In the "File to restore:" box, enter: oleaut32.dll

4. In the "Restore from:" box, browse to either the
i386 folder on your hard drive, "C:\i386\oleaut32.dl_"
or your Windows CD, "D:\i386\oleaut32.dl_"

5. In the "Save file in:" box, browse to your system32
directory, "C:\WINDOWS\system32\"

6. When all information is entered and correct, click the
"Expand" button.

7. Open the Run box and enter: regsvr32 oleaut32.dll

8. Restart your computer.


(7) Reset Internet Explorer

1. In IE, open 'Tools-->Internet Options-->Advanced'

2. Click the "Reset..." button.


(6) Microsoft help page:

http://support.microsoft.com/?kbid=306098


ju.c


"maryse" <> wrote in message news:E5B55A3A-D724-4764-BC69-...
> I have already made sure that windows live mail is my default mail provider,
> yet, I am still unable to send any email or links under "File>Send>page by
> e-mail or link by e-mail. They are both grayed out! I am so frustrated by
> this. Did anyone else have this problem or have a fix? Any further
> information would be GREATLY appreciated.

And yet another useless post by PA Bear, typical.


"PA Bear [MS MVP]" <> wrote in message news:...
> [Crosspost to WLMail newsgroup]
>
> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup, please.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> maryse wrote:
>> I have already made sure that windows live mail is my default mail
>> provider,
>> yet, I am still unable to send any email or links under "File>Send>page
>> by
>> e-mail or link by e-mail. They are both grayed out! I am so frustrated
>> by
>> this. Did anyone else have this problem or have a fix? Any further
>> information would be GREATLY appreciated.
>

"maryse" <> wrote in message
news:E5B55A3A-D724-4764-BC69-...
>I have already made sure that windows live mail is my default mail
>provider,
> yet, I am still unable to send any email or links under "File>Send>page
> by
> e-mail or link by e-mail. They are both grayed out! I am so frustrated
> by
> this. Did anyone else have this problem or have a fix? Any further
> information would be GREATLY appreciated.

What is your default mail program?

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

"maryse" <> wrote in message
news:E5B55A3A-D724-4764-BC69-...
>I have already made sure that windows live mail is my default mail
>provider,
> yet, I am still unable to send any email or links under "File>Send>page
> by
> e-mail or link by e-mail. They are both grayed out! I am so frustrated
> by
> this. Did anyone else have this problem or have a fix? Any further
> information would be GREATLY appreciated.

Oops! I guess I didn't read the first line this time through.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Thanks very much. I had to do the registry file merge. Really appreciate it.

Maryse


"ju.c" wrote:

> I hope you find a solution from my help file:
>
> MailTo Links Not Working and/or
> "File-->Send-->Page by E-Mail" & "File-->Send-->Link by E-Mail" Not Working
>
> Try these six steps, in numerical order. If number
> one does not fix it try number two, and so on.
>
> (1) Open the Run box and enter, one at a time:
>
> regsvr32 actxprxy.dll
> regsvr32 browseui.dll
> regsvr32 mshtml.dll
> regsvr32 oleaut32.dll
> regsvr32 shdocvw.dll
> regsvr32 shell32.dll
> regsvr32 urlmon.dll
>
> (2) Check the DLLPath:
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail]
> DLLPath=%ProgramFiles%\Internet Explorer\hmmapi.dll
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express]
> DLLPath=%SystemDrive%\PROGRA~1\OUTLOO~1\msoe.dll
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail]
> DLLPath=C:\Program Files\Windows Live\Mail\smapi.dll
>
>
> (3) Check the command string:
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail\P rotocols\mailto\shell\open\command]
> Default=%SystemRoot%\system32\rundll32.exe "%ProgramFiles%\Internet Explorer\hmmapi.dll",MailToProtocolHandler %1
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express\Protocols\mailto\shell\open\command]
> Default="%ProgramFiles%\Outlook Express\MSIMN.EXE" /mailurl:%1
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail\Protocols\mailto\shell\open\command]
> Default="C:\Program Files\Windows Live\Mail\wlmail.exe" /mailurl:%1
>
>
> (4) For IE7, Repair "URL:HyperText Transfer Protocol"
>
> 1. Copy below and paste into Notepad:
>
> ----------copy inside only----------
> Windows Registry Editor Version 5.00
>
> [HKEY_CLASSES_ROOT\HTTP]
> @="URL:HyperText Transfer Protocol"
> "EditFlags"=dword:00000002
> "Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
> "FriendlyTypeName"="@ieframe.dll,-903"
> "BrowserFlags"=dword:00000008
> "URL Protocol"=""
> [HKEY_CLASSES_ROOT\HTTP\DefaultIcon]
> @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
> 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
> 6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
> [HKEY_CLASSES_ROOT\HTTP\shell]
> @="open"
> [HKEY_CLASSES_ROOT\HTTP\shell\open]
> [HKEY_CLASSES_ROOT\HTTP\shell\open\command]
> @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec]
> @="\"%1\",,-1,0,,,,"
> "NoActivateHandler"=""
> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Applicat ion]
> @="IExplore"
> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Topic]
> @="WWW_OpenURL"
>
> [HKEY_CLASSES_ROOT\https]
> @="URL:HyperText Transfer Protocol with Privacy"
> "EditFlags"=dword:00000002
> "Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
> "FriendlyTypeName"="@ieframe.dll,-904"
> "URL Protocol"=""
> [HKEY_CLASSES_ROOT\https\DefaultIcon]
> @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
> 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
> 6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
> [HKEY_CLASSES_ROOT\https\shell]
> @="open"
> [HKEY_CLASSES_ROOT\https\shell\open]
> [HKEY_CLASSES_ROOT\https\shell\open\command]
> @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec]
> @="\"%1\",,-1,0,,,,"
> "NoActivateHandler"=""
> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Applica tion]
> @="IExplore"
> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Topic]
> @="WWW_OpenURL"
>
> ----------copy inside only----------
>
> 2. If your drive is not C:, change accordingly.
> Example: "My drive letter is D:"
> Find & Replace all C: with D:
>
> 3. With word-wrap off, Save-as LinksFix.reg (or any name + .reg)
>
> 4. Double-click or right-click and merge into the registry.
>
> 5. If it's still not fixed, try changing -nohome to %1
> (If IE now asks "make default browser", answer no)
>
>
> (5) Replace a Bad oleaut32.dll File
>
> 1. Open the Run box and enter: msconfig
>
> 2. Click the "Expand File..." button.
>
> 3. In the "File to restore:" box, enter: oleaut32.dll
>
> 4. In the "Restore from:" box, browse to either the
> i386 folder on your hard drive, "C:\i386\oleaut32.dl_"
> or your Windows CD, "D:\i386\oleaut32.dl_"
>
> 5. In the "Save file in:" box, browse to your system32
> directory, "C:\WINDOWS\system32\"
>
> 6. When all information is entered and correct, click the
> "Expand" button.
>
> 7. Open the Run box and enter: regsvr32 oleaut32.dll
>
> 8. Restart your computer.
>
>
> (7) Reset Internet Explorer
>
> 1. In IE, open 'Tools-->Internet Options-->Advanced'
>
> 2. Click the "Reset..." button.
>
>
> (6) Microsoft help page:
>
> http://support.microsoft.com/?kbid=306098
>
>
> ju.c
>
>
> "maryse" <> wrote in message news:E5B55A3A-D724-4764-BC69-...
> > I have already made sure that windows live mail is my default mail provider,
> > yet, I am still unable to send any email or links under "File>Send>page by
> > e-mail or link by e-mail. They are both grayed out! I am so frustrated by
> > this. Did anyone else have this problem or have a fix? Any further
> > information would be GREATLY appreciated.
>

More info please
Grayed out where ?
Word, Excel, Internet Explorer 7 or 8(beta 1 or 2) ?

--
...winston
ms-mvp mail


"maryse" <> wrote in message news:70C0C434-F4FF-4AC0-9CAB-...
> Am running Vista SP1.
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crosspost to WLMail newsgroup]
>>
>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup, please.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> maryse wrote:
>> > I have already made sure that windows live mail is my default mail
>> > provider,
>> > yet, I am still unable to send any email or links under "File>Send>page
>> > by
>> > e-mail or link by e-mail. They are both grayed out! I am so frustrated
>> > by
>> > this. Did anyone else have this problem or have a fix? Any further
>> > information would be GREATLY appreciated.
>>
>>

You're welcome.

ju.c


"maryse" <> wrote in message news:B1F6F900-B6B3-4FE3-9AE2-...
> Thanks very much. I had to do the registry file merge. Really appreciate it.
>
> Maryse
>
>
> "ju.c" wrote:
>
>> I hope you find a solution from my help file:
>>
>> MailTo Links Not Working and/or
>> "File-->Send-->Page by E-Mail" & "File-->Send-->Link by E-Mail" Not Working
>>
>> Try these six steps, in numerical order. If number
>> one does not fix it try number two, and so on.
>>
>> (1) Open the Run box and enter, one at a time:
>>
>> regsvr32 actxprxy.dll
>> regsvr32 browseui.dll
>> regsvr32 mshtml.dll
>> regsvr32 oleaut32.dll
>> regsvr32 shdocvw.dll
>> regsvr32 shell32.dll
>> regsvr32 urlmon.dll
>>
>> (2) Check the DLLPath:
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail]
>> DLLPath=%ProgramFiles%\Internet Explorer\hmmapi.dll
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express]
>> DLLPath=%SystemDrive%\PROGRA~1\OUTLOO~1\msoe.dll
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail]
>> DLLPath=C:\Program Files\Windows Live\Mail\smapi.dll
>>
>>
>> (3) Check the command string:
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Hotmail\P rotocols\mailto\shell\open\command]
>> Default=%SystemRoot%\system32\rundll32.exe "%ProgramFiles%\Internet Explorer\hmmapi.dll",MailToProtocolHandler %1
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express\Protocols\mailto\shell\open\command]
>> Default="%ProgramFiles%\Outlook Express\MSIMN.EXE" /mailurl:%1
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Windows Live Mail\Protocols\mailto\shell\open\command]
>> Default="C:\Program Files\Windows Live\Mail\wlmail.exe" /mailurl:%1
>>
>>
>> (4) For IE7, Repair "URL:HyperText Transfer Protocol"
>>
>> 1. Copy below and paste into Notepad:
>>
>> ----------copy inside only----------
>> Windows Registry Editor Version 5.00
>>
>> [HKEY_CLASSES_ROOT\HTTP]
>> @="URL:HyperText Transfer Protocol"
>> "EditFlags"=dword:00000002
>> "Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
>> "FriendlyTypeName"="@ieframe.dll,-903"
>> "BrowserFlags"=dword:00000008
>> "URL Protocol"=""
>> [HKEY_CLASSES_ROOT\HTTP\DefaultIcon]
>> @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
>> 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
>> 6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
>> [HKEY_CLASSES_ROOT\HTTP\shell]
>> @="open"
>> [HKEY_CLASSES_ROOT\HTTP\shell\open]
>> [HKEY_CLASSES_ROOT\HTTP\shell\open\command]
>> @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
>> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec]
>> @="\"%1\",,-1,0,,,,"
>> "NoActivateHandler"=""
>> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Applicat ion]
>> @="IExplore"
>> [HKEY_CLASSES_ROOT\HTTP\shell\open\ddeexec\Topic]
>> @="WWW_OpenURL"
>>
>> [HKEY_CLASSES_ROOT\https]
>> @="URL:HyperText Transfer Protocol with Privacy"
>> "EditFlags"=dword:00000002
>> "Source Filter"="{E436EBB6-524F-11CE-9F53-0020AF0BA770}"
>> "FriendlyTypeName"="@ieframe.dll,-904"
>> "URL Protocol"=""
>> [HKEY_CLASSES_ROOT\https\DefaultIcon]
>> @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00 ,52,00,6f,00,6f,00,74,00,25,\
>> 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00 ,32,00,5c,00,75,00,72,00,\
>> 6c,00,2e,00,64,00,6c,00,6c,00,2c,00,30,00,00,00
>> [HKEY_CLASSES_ROOT\https\shell]
>> @="open"
>> [HKEY_CLASSES_ROOT\https\shell\open]
>> [HKEY_CLASSES_ROOT\https\shell\open\command]
>> @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"
>> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec]
>> @="\"%1\",,-1,0,,,,"
>> "NoActivateHandler"=""
>> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Applica tion]
>> @="IExplore"
>> [HKEY_CLASSES_ROOT\https\shell\open\ddeexec\Topic]
>> @="WWW_OpenURL"
>>
>> ----------copy inside only----------
>>
>> 2. If your drive is not C:, change accordingly.
>> Example: "My drive letter is D:"
>> Find & Replace all C: with D:
>>
>> 3. With word-wrap off, Save-as LinksFix.reg (or any name + .reg)
>>
>> 4. Double-click or right-click and merge into the registry.
>>
>> 5. If it's still not fixed, try changing -nohome to %1
>> (If IE now asks "make default browser", answer no)
>>
>>
>> (5) Replace a Bad oleaut32.dll File
>>
>> 1. Open the Run box and enter: msconfig
>>
>> 2. Click the "Expand File..." button.
>>
>> 3. In the "File to restore:" box, enter: oleaut32.dll
>>
>> 4. In the "Restore from:" box, browse to either the
>> i386 folder on your hard drive, "C:\i386\oleaut32.dl_"
>> or your Windows CD, "D:\i386\oleaut32.dl_"
>>
>> 5. In the "Save file in:" box, browse to your system32
>> directory, "C:\WINDOWS\system32\"
>>
>> 6. When all information is entered and correct, click the
>> "Expand" button.
>>
>> 7. Open the Run box and enter: regsvr32 oleaut32.dll
>>
>> 8. Restart your computer.
>>
>>
>> (7) Reset Internet Explorer
>>
>> 1. In IE, open 'Tools-->Internet Options-->Advanced'
>>
>> 2. Click the "Reset..." button.
>>
>>
>> (6) Microsoft help page:
>>
>> http://support.microsoft.com/?kbid=306098
>>
>>
>> ju.c
>>
>>
>> "maryse" <> wrote in message news:E5B55A3A-D724-4764-BC69-...
>> > I have already made sure that windows live mail is my default mail provider,
>> > yet, I am still unable to send any email or links under "File>Send>page by
>> > e-mail or link by e-mail. They are both grayed out! I am so frustrated by
>> > this. Did anyone else have this problem or have a fix? Any further
>> > information would be GREATLY appreciated.
>>