Hi,
I wrote yesterday (9/3/04, 3:09 PM) titled "serious
problems after SP2 installed". You were kind enough to
reply with a suggested solution. I followed your
instructions explicitly; ran "sfc /scannow". Removed SP2
and reinstalled it according to the instructions from
www3.telus.net/dandemar/spackins. I also followed your
instructions pertaining to resetting my restoration
points.
It now appears as if I have several restoration points
from yesterday.haven't tried to restore any yet.
Hopefully that issue has been cured.
Norton anti virus will still not run. I get an error
message (4002,517), go to their site and it address three
issues that could cause it. Neither of them addresses my
issues, but I tried them anyway.still no good. Also ran
Symantec's Automated Support but to no avail. Norton says
everything is fine.
I uninstalled Norton System Works and reinstalled it 3
times and I am still not allowed to enable Norton anti
virus (updates are complete)
The MS Security Center keeps popping up messages about my
firewall as well. I keep un-checking the box that I
don't want to be notified and I also indicate that I have
my own firewall, yet every time I reboot, I get the same
message again.
My computer shuts off faster now than before - thank
you. After I turn it on, once the desktop appears, it
takes a long time for all my icons to appear (almost 1
minute). Once they do, if I click on an icon, it takes
about 30 seconds for the program to start to open.
I really appreciate the help you've offered so far, and
if you don't mind, I'd like to impose on you a bit more.
Have you any other ideas or suggestions as to what I can
do to get my problems rectified? Everything was fine
prior to installing SP2.
Thank you very much,
Allan
>-----Original Message-----
>Check for damaged/missing system files:
>Start/Run
>Type "sfc /scannow" ENTER
>Have Windows XP CD available.
>
>Follow the Service Pack Installation Checklist to
install SP-2:
>http://www3.telus.net/dandemar/spackins.htm
>
>The Restore Points were probably already corrupted which
explains you
>inability to restore the computer.
>So the loss is no big deal.
>If System Restore still has problems:
>There may be corrupted data in system Restore.
>Turn off/on System Restore to delete corrupted files:
>Start/All Programs/Accessories/System Tools/System
Restore.
>Click System Restore Settings on left side.
>Check "Turn off System Restore", click OK, follow
prompts and reboot.
>This deletes ALL Restore Points including corruption.
>Then go back and turn on system Restore and create a
Restore Point.
>
>--
>Jupiter Jones [MVP]
>http://www3.telus.net/dandemar/
>
>
>"Allan" <> wrote in message
>news:029501c491fe$bcc5b210$...
>> In the middle of the first installation, it froze for
>> over an hour. When I tried to reinstall it, I got
error
>> messages saying the OS was unstable and I had to remove
>> SP2 via "add & remove programs". I did that, then I
got
>> a message saying if I tried to remove SP2 certain
>> program / software might not work. Kept going round in
>> circles (it was like blackmail). Finally removed it.
>> Upon rebooting...no mouse, no keyboard, no printer,
etc,
>> etc. After staring at the screen for 90 minutes and
>> freaking out, the mouse started to work. Got to the
>> desktop, got several "never seen before" error messages
>> (wich rapidly disappeared), then I was told I had to
>> reactivate Windows XP (major pain).
>> Windows now takes over 90 seconds to shut down, it
>> ignores my instructions to turn off the MS firewall,
all
>> of a sudden today, it won't allow Norton anti virus to
>> turn on YET in the "Windows Security Center" it says
>> Norton is on. Norton says it is off and I don't have
any
>> protection. Lastly, I just wanted everything back to
>> normal and tried to restore XP to a previous date. I
>> tried numerous times (all different dates)going back 60
>> days. XP refused (or was incapable) of resoring to a
>> previous setting. I just tried again and XP has erased
>> all previous restoration dates prior to yesterday. I
>> tired to restore to that point and it can't do it.
>>
>> Now what???? Any suggestions; besides buy an Apple?
>
>
>.
>
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