In the same place where you ticked "My server requires authentication"
have you clicked the "Settings" button next to it, and filled out the
"Log on using" information for your myone.com.au account?
When you attempted to send that message was your Internet connection
being obtained from myone.com.au?
Gary VanderMolen, Microsoft MVP
------------------------------------------------
"Bert Makepeace" wrote in message news:...
Hi Noel - we seem to be having a similar problem with less successful results....
Our settings are currently
My server requires authentication
Adv setting - unticked secure connection
Here is my error message
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help
solving this problem, go to Help, search for "Troubleshoot Windows Live Mail", and read the "I'm having problems sending e-mail"
section. If you need help determining the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was ''.
Subject 'Hello'
Server Error: 554
Server Response: 554 5.7.1 <>: Relay access denied
Server: 'smtp.myone.com.au'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No
> On Friday, November 27, 2009 6:21 AM Smirnoff wrote:
> Just tied to send an e-mail with attachment via WLM using my BT account
> accessed through POP3 protocol.
>
> I got the above error message.
>
> Looking in Accounts>BT>Properties>Advanced, Outgoing Mail (SMTP): 587 I see
> that "This server requires a secure connection (SSL)" is ticked.
>
> I do not remember seeing this error before and I do not remember ticking the
> secure connection box.
>
> As it states it "requires" a secure connection, I assume that just unticking
> the box will not work.
>
> Help please?
>> On Friday, November 27, 2009 6:40 AM Ildhund wrote:
>> When the server says it does not support SSL, you should untick the box
>> saying it does. Some servers *support* SSL but do not *require* it - in
>> other words, they will accept both encrypted and unencrypted traffic and
>> it is the user's choice. BT (i.e. Yahoo) do not even support SSL. Untick the
>> box and try again.
>> --
>> Noel
>>> On Friday, November 27, 2009 7:02 AM Smirnoff wrote:
>>> Am now getting this error message:
>>>
>>> The message could not be sent because the server rejected the sender's
>>> e-mail address. The sender's e-mail address was **********@btinternet.com'.
>>>
>>> Subject 'test'
>>> Server Error: 530
>>> Server Response: 530 authentication required - "Your email could not be
>>> sent. To fix this you must make a simple change to your email (known as SMTP
>>> authentication). For advice visit www.btyahoo.com/smtp"
>>> Server: 'mail.btinternet.com'
>>> Windows Live Mail Error ID: 0x800CCC78
>>> Protocol: SMTP
>>> Port: 25
>>> Secure(SSL): No
>>>
>>> www.btyahoo.com/smtp tells me that authentication IS required.
>>>
>>> Have tried it again with port 587 but same result - confusing.
>>>
>>> My account is listed as authenticated in BT Yahoo mail.
>>>> On Friday, November 27, 2009 8:45 AM Ildhund wrote:
>>>> OK. You're confusing several issues. Authentication means that BT can check
>>>> that you are allowed to use their SMTP server - that you are one of their
>>>> customers. If you follow the link given, you will be told to tick the box
>>>> marked 'My server requires authentication' on the Servers tab of the
>>>> account's properties sheet. This will pass your username and password (the
>>>> same ones as when you collect messages from your mailbox) to the server; if
>>>> they match those of a BT customer, your message will be accepted. This
>>>> authentication process has nothing to do with 'secure' transmission of
>>>> messages using SSL, which was your first problem. So tick that box and try
>>>> again. Good luck!
>>>> --
>>>> Noel
>>>>> On Friday, November 27, 2009 8:56 AM Smirnoff wrote:
>>>>> Well done that man!!!!
>>>>>
>>>>> Initially, after ticking "My server requires authentication" in the server
>>>>> tab, I tried again and got the error message: "This server does not support
>>>>> a SSL connection".
>>>>>
>>>>> I then realised that I re-ticked the "Secure connection" in the Advanced
>>>>> tab. Unticked and applied, re-tried and message was sent.
>>>>>
>>>>> Thanks very much for your help.
>>>>>> On Friday, November 27, 2009 10:14 AM Ildhund wrote:
>>>>>> A pleasure.
>>>>>> -- Noel
>>>>>> Submitted via EggHeadCafe
>>>>>> Microsoft .NET DataBase Access For Beginners
>>>>>> http://www.eggheadcafe.com/training-...y-Samples.aspx
Similar Threads
Linear Mode
