Server Error 403-Forbidden: Access Denied

Not sure if this is the right place or not.
Went to microsoft update and got the following message

Server Error 403-Forbidden: Access Denied
You do not have permission to view this directory or page using the
credentials you supplied.

OS is WinXP pro/SP3.

Is Automatic Updates enabled? If not, can you enable it, reboot & find it
still enabled?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


E. (Izzy) Schultz wrote:
> Not sure if this is the right place or not.
> Went to microsoft update and got the following message
>
> Server Error 403-Forbidden: Access Denied
> You do not have permission to view this directory or page using the
> credentials you supplied.
>
> OS is WinXP pro/SP3.

Today I got the same error 403 all of a sudden...I did not install anything
new and yesterday I could still update...hm?

"PA Bear [MS MVP]" wrote:

> Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> still enabled?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> E. (Izzy) Schultz wrote:
> > Not sure if this is the right place or not.
> > Went to microsoft update and got the following message
> >
> > Server Error 403-Forbidden: Access Denied
> > You do not have permission to view this directory or page using the
> > credentials you supplied.
> >
> > OS is WinXP pro/SP3.
>
> .
>

OK
I fixed it!
I checked the windows update log file [%windir%\Windowsupdate.log] and found
that I had a wrong wuweb.dll file...
I downloaded the latest windows update agent file and now I am back running..

"aragorn" wrote:

> Today I got the same error 403 all of a sudden...I did not install anything
> new and yesterday I could still update...hm?
>
> "PA Bear [MS MVP]" wrote:
>
> > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > still enabled?
> >
> > What anti-virus application or security suite is installed and is your
> > subscription current? What anti-spyware applications (other than Defender)?
> > What third-party firewall (if any)?
> >
> > Has a(another) Norton or McAfee application ever been installed on this
> > machine (e.g., a free-trial version that came preinstalled when you bought
> > it)?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > www.banthecheck.com
> >
> >
> > E. (Izzy) Schultz wrote:
> > > Not sure if this is the right place or not.
> > > Went to microsoft update and got the following message
> > >
> > > Server Error 403-Forbidden: Access Denied
> > > You do not have permission to view this directory or page using the
> > > credentials you supplied.
> > >
> > > OS is WinXP pro/SP3.
> >
> > .
> >

Hi aragorn,
Because here is the same issue: how did you know you had a wrong wuweb.dll
file and where did you download the latest windows update agent file?

"aragorn" wrote:

> OK
> I fixed it!
> I checked the windows update log file [%windir%\Windowsupdate.log] and found
> that I had a wrong wuweb.dll file...
> I downloaded the latest windows update agent file and now I am back running..
>
> "aragorn" wrote:
>
> > Today I got the same error 403 all of a sudden...I did not install anything
> > new and yesterday I could still update...hm?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> > > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > > still enabled?
> > >
> > > What anti-virus application or security suite is installed and is your
> > > subscription current? What anti-spyware applications (other than Defender)?
> > > What third-party firewall (if any)?
> > >
> > > Has a(another) Norton or McAfee application ever been installed on this
> > > machine (e.g., a free-trial version that came preinstalled when you bought
> > > it)?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > > www.banthecheck.com
> > >
> > >
> > > E. (Izzy) Schultz wrote:
> > > > Not sure if this is the right place or not.
> > > > Went to microsoft update and got the following message
> > > >
> > > > Server Error 403-Forbidden: Access Denied
> > > > You do not have permission to view this directory or page using the
> > > > credentials you supplied.
> > > >
> > > > OS is WinXP pro/SP3.
> > >
> > > .
> > >

Yeah, man, I was JUST getting the same message. I've never in my life
received that before. I don't have any antivirus running and I have not made
any insstallations of any kind in the past few days. I don't have automatic
updates enabled because I always check manually.

"dipswitch" wrote:

> Hi aragorn,
> Because here is the same issue: how did you know you had a wrong wuweb.dll
> file and where did you download the latest windows update agent file?
>
> "aragorn" wrote:
>
> > OK
> > I fixed it!
> > I checked the windows update log file [%windir%\Windowsupdate.log] and found
> > that I had a wrong wuweb.dll file...
> > I downloaded the latest windows update agent file and now I am back running..
> >
> > "aragorn" wrote:
> >
> > > Today I got the same error 403 all of a sudden...I did not install anything
> > > new and yesterday I could still update...hm?
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > > > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > > > still enabled?
> > > >
> > > > What anti-virus application or security suite is installed and is your
> > > > subscription current? What anti-spyware applications (other than Defender)?
> > > > What third-party firewall (if any)?
> > > >
> > > > Has a(another) Norton or McAfee application ever been installed on this
> > > > machine (e.g., a free-trial version that came preinstalled when you bought
> > > > it)?
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > > > www.banthecheck.com
> > > >
> > > >
> > > > E. (Izzy) Schultz wrote:
> > > > > Not sure if this is the right place or not.
> > > > > Went to microsoft update and got the following message
> > > > >
> > > > > Server Error 403-Forbidden: Access Denied
> > > > > You do not have permission to view this directory or page using the
> > > > > credentials you supplied.
> > > > >
> > > > > OS is WinXP pro/SP3.
> > > >
> > > > .
> > > >

I had the same issue and had the same error in the log. The dll is available
from here: http://support.microsoft.com/kb/949104 This sorted it for me.

I found the answers myself and it fixed this problem here too!
In the log file it says:
FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version =
7.2.6001.788, required version = 7.4.7600.226
And a new wuweb.dll I found at
http://msdn.microsoft.com/en-us/libr...85(VS.85).aspx. Direct URL's:
WSUS here is distributing 7.4.7600.226 since the last few days
x86
http://download.windowsupdate.com/wi...gent30-x86.exe
x64
http://download.windowsupdate.com/wi...gent30-x64.exe
Itanium
http://download.windowsupdate.com/wi...ent30-ia64.exe

"dipswitch" wrote:

> Hi aragorn,
> Because here is the same issue: how did you know you had a wrong wuweb.dll
> file and where did you download the latest windows update agent file?
>
> "aragorn" wrote:
>
> > OK
> > I fixed it!
> > I checked the windows update log file [%windir%\Windowsupdate.log] and found
> > that I had a wrong wuweb.dll file...
> > I downloaded the latest windows update agent file and now I am back running..
> >
> > "aragorn" wrote:
> >
> > > Today I got the same error 403 all of a sudden...I did not install anything
> > > new and yesterday I could still update...hm?
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > > > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > > > still enabled?
> > > >
> > > > What anti-virus application or security suite is installed and is your
> > > > subscription current? What anti-spyware applications (other than Defender)?
> > > > What third-party firewall (if any)?
> > > >
> > > > Has a(another) Norton or McAfee application ever been installed on this
> > > > machine (e.g., a free-trial version that came preinstalled when you bought
> > > > it)?
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > > > www.banthecheck.com
> > > >
> > > >
> > > > E. (Izzy) Schultz wrote:
> > > > > Not sure if this is the right place or not.
> > > > > Went to microsoft update and got the following message
> > > > >
> > > > > Server Error 403-Forbidden: Access Denied
> > > > > You do not have permission to view this directory or page using the
> > > > > credentials you supplied.
> > > > >
> > > > > OS is WinXP pro/SP3.
> > > >
> > > > .
> > > >

Any respons from MS yet when they will fix their Update Site not to kill our
clients?

I've blocked the MS Update Site until further notice in my firewall nit to
break any more clients.
--
/Dennis


"aragorn" wrote:

> OK
> I fixed it!
> I checked the windows update log file [%windir%\Windowsupdate.log] and found
> that I had a wrong wuweb.dll file...
> I downloaded the latest windows update agent file and now I am back running..
>