Server Error 403-Forbidden: Access Denied

See "DIPSWITCH" Post.. I fixed 50+ systems today by downloading &
installing

x86:
http://download.windowsupdate.com/wi...gent30-x86.exe
x64:
http://download.windowsupdate.com/wi...gent30-x64.exe


"Frost" wrote:

> Repro, from Spain.
>
> --
> Saludos
> Frost
>
>
> "E. (Izzy) Schultz" <E. (Izzy) > escribió
> en el mensaje news:559772A4-BE4B-4C35-8D57-...
> > Not sure if this is the right place or not.
> > Went to microsoft update and got the following message
> >
> > Server Error 403-Forbidden: Access Denied
> > You do not have permission to view this directory or page using the
> > credentials you supplied.
> >
> > OS is WinXP pro/SP3.
>
>
> .
>

Ditto. Didn't happen till yesterday around the same time. Never had this
problem. until yesterday, and have been updating on a bi-weekly basis

"Thomas Heikkila" wrote:

> I am having the same issue (Windows XP SP3) and it started sometime after
> 3:00 PM CST on the 10th. I updated 20 PCs before then with no problem. I
> tried to update more later on and that is when I started having problems.
>
> Updating the Windows Update agent fixed the problem, but for me the install
> package would actually update the files, I ahd to manually copy them from a
> PC with the right versions.
>
> What a pain in the !@#.
>
> "Dennis Lindqvist MCT" wrote:
>
> > Any respons from MS yet when they will fix their Update Site not to kill our
> > clients?
> >
> > I've blocked the MS Update Site until further notice in my firewall nit to
> > break any more clients.
> > --
> > /Dennis
> >
> >
> > "aragorn" wrote:
> >
> > > OK
> > > I fixed it!
> > > I checked the windows update log file [%windir%\Windowsupdate.log] and found
> > > that I had a wrong wuweb.dll file...
> > > I downloaded the latest windows update agent file and now I am back running..
> > >

If you update to the new version and it does not work roll back to an old
version (i used 5.4.3790.2182) and when you go back to update website it will
update the windows update files (including the wuweb.dll)

"ToddH" wrote:

> I already had wuweb.dd version 7.4.7600.226 but still received the error. I
> simply turned on the Automatic Updates option (was previously off) and
> rebooted. Microsoft Updates is now working.
>
>
> "dipswitch" wrote:
>
> > I found the answers myself and it fixed this problem here too!
> > In the log file it says:
> > FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version =
> > 7.2.6001.788, required version = 7.4.7600.226
> > And a new wuweb.dll I found at
> > http://msdn.microsoft.com/en-us/libr...85(VS.85).aspx. Direct URL's:
> > WSUS here is distributing 7.4.7600.226 since the last few days
> > x86:
> > http://download.windowsupdate.com/wi...gent30-x86.exe
> > x64:
> > http://download.windowsupdate.com/wi...gent30-x64.exe
> > Itanium:
> > http://download.windowsupdate.com/wi...ent30-ia64.exe
> >
> > "dipswitch" wrote:
> >
> > > Hi aragorn,
> > > Because here is the same issue: how did you know you had a wrong wuweb.dll
> > > file and where did you download the latest windows update agent file?
> > >
> > > "aragorn" wrote:
> > >
> > > > OK
> > > > I fixed it!
> > > > I checked the windows update log file [%windir%\Windowsupdate.log] and found
> > > > that I had a wrong wuweb.dll file...
> > > > I downloaded the latest windows update agent file and now I am back running..
> > > >
> > > > "aragorn" wrote:
> > > >
> > > > > Today I got the same error 403 all of a sudden...I did not install anything
> > > > > new and yesterday I could still update...hm?
> > > > >
> > > > > "PA Bear [MS MVP]" wrote:
> > > > >
> > > > > > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > > > > > still enabled?
> > > > > >
> > > > > > What anti-virus application or security suite is installed and is your
> > > > > > subscription current? What anti-spyware applications (other than Defender)?
> > > > > > What third-party firewall (if any)?
> > > > > >
> > > > > > Has a(another) Norton or McAfee application ever been installed on this
> > > > > > machine (e.g., a free-trial version that came preinstalled when you bought
> > > > > > it)?
> > > > > > --
> > > > > > ~Robear Dyer (PA Bear)
> > > > > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > > > > > www.banthecheck.com
> > > > > >
> > > > > >
> > > > > > E. (Izzy) Schultz wrote:
> > > > > > > Not sure if this is the right place or not.
> > > > > > > Went to microsoft update and got the following message
> > > > > > >
> > > > > > > Server Error 403-Forbidden: Access Denied
> > > > > > > You do not have permission to view this directory or page using the
> > > > > > > credentials you supplied.
> > > > > > >
> > > > > > > OS is WinXP pro/SP3.
> > > > > >
> > > > > > .
> > > > > >

"Dennis Lindqvist MCT" wrote:

> Any respons from MS yet when they will fix their Update Site not to kill our
> clients?
>
> I've blocked the MS Update Site until further notice in my firewall nit to
> break any more clients.
> --
> /Dennis
>
Ok, I checked the .dll on a brand new out of the box PC that I am setting up
for a client. It is the correct version as stated in this thread, but I
still got the 403 error. I did run the update exe file and at least got to
the update site so I could run the WGAVT so I'm keeping my fingers crossed.


Seems Bill and the boys (and girls) in Redmond can't stand success. Great
launch of 7 and now we're right back to the way things used to be....





>
> "aragorn" wrote:
>
> > OK
> > I fixed it!
> > I checked the windows update log file [%windir%\Windowsupdate.log] and found
> > that I had a wrong wuweb.dll file...
> > I downloaded the latest windows update agent file and now I am back running..
> >

Hello,

I just tried this solution and I am able to get to the update site.

http://support.microsoft.com/kb/914226

"E. (Izzy) Schultz" wrote:

> Not sure if this is the right place or not.
> Went to microsoft update and got the following message
>
> Server Error 403-Forbidden: Access Denied
> You do not have permission to view this directory or page using the
> credentials you supplied.
>
> OS is WinXP pro/SP3.

I started getting that error last evening whilst patching my servers. I see
that other people have posted fixes here. My solution was a bit different.
In the left hand side of the browser window, I clicked 'Change Settings'.
Then I clicked the box in the new right-hand pane for 'Remove Microsoft
Update' and then 'Apply my settings now'. That ripped out Microsoft Update
and returned me to using 'Windows Update'. I launched Windows Update (it
wanted me to install something, I said 'Yes'), and then was back at the old
familiar 'Windows Update' screen - with the link to install 'Microsoft
Update'. I reinstalled it, and it's been working fine.

Incidentally, this started (for me) sometime around midnight last night
whilst, as I said, I was in the middle of patching 72 servers.
Interestingly, none of the 30 servers I patched before the incident started
showed this error. Every one I hit after the first occurrence - every last
one- showed that same '403' error. After reloading / relinking to Microsoft
Update, it seems to be remaining stable. Going back into Microsoft Update on
a 'repaired' server does not get the 403 error again.

"E. (Izzy) Schultz" wrote:

> Not sure if this is the right place or not.
> Went to microsoft update and got the following message
>
> Server Error 403-Forbidden: Access Denied
> You do not have permission to view this directory or page using the
> credentials you supplied.
>
> OS is WinXP pro/SP3.

This was caused by a bad DNS record that prevented older clients from being
able to resolve to the correct address to SelfUpdate ( Upgrade to the
latest Update client. )
This has been fixed, but it will take a while to propagate to all DNS
servers.
The newer clients use a different url, so they are not affected. This is
why updating the client manually avoids the problem.
The links to the latest clients are at:
http://support.microsoft.com/kb/949104

-Eddie

See
http://social.answers.microsoft.com/...0-a9e9a034cec4

E. (Izzy) Schultz wrote:
> Not sure if this is the right place or not.
> Went to microsoft update and got the following message
>
> Server Error 403-Forbidden: Access Denied
> You do not have permission to view this directory or page using the
> credentials you supplied.
>
> OS is WinXP pro/SP3.

See
http://social.answers.microsoft.com/...0-a9e9a034cec4

aragorn wrote:
> Today I got the same error 403 all of a sudden...I did not install
> anything
> new and yesterday I could still update...hm?
>
> "PA Bear [MS MVP]" wrote:
>
>> Is Automatic Updates enabled? If not, can you enable it, reboot & find
>> it
>> still enabled?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on this
>> machine (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> E. (Izzy) Schultz wrote:
>>> Not sure if this is the right place or not.
>>> Went to microsoft update and got the following message
>>>
>>> Server Error 403-Forbidden: Access Denied
>>> You do not have permission to view this directory or page using the
>>> credentials you supplied.
>>>
>>> OS is WinXP pro/SP3.
>>
>> .

I know this is an old thread but I wanted to chime in because the solution here did not help me.



I had this error on SBS 2003. When installing the Windows Update 3.0 Client it would fail with install failed 0x80070020 error. This is also the error code I would receive at the Windows Updates site when trying to scan for updates. Examining the WindowsUpdate.log file in C:\WINDOWS showed this recent error- Error 0x80070020 preparing file C:\WINDOWS\system32\wups2.dll



I renamed C:\Windows\System32\wups2.dll to wups2.dll.old then copied wups2.dll from a different 2003 server to C:\Windows\System32 and went back to Windows Update site and everything was working.



I hope this can be of use to someone in the future!



Mike