Server hangs on shutting down after automatic update

Hi all,
I am having problems with WSUS.
The updates install correctly but the automatic reboot is not completed.
The servers display says "shutting down" but nothing is happening.
The server is operational but it is impossible to connect to the desktop.
I have this on several w2k servers and now also on 2 w2k3 servers.
This can only be stopped by killing the winlogon process or pressing the
power button.

Please advice,

We have the exact same problem with our WSUS clients. It started last july
and gets worse with every monthly security update cycle. So far, 60 out of
450 servers won't reboot after installing security patches. They're a mix of
W2k and W2k3, standard and enterprise, and installed on different types of
hardware (IBM, Compaq & HP).

Please advice.



"Foeke" wrote:

> Hi all,
> I am having problems with WSUS.
> The updates install correctly but the automatic reboot is not completed.
> The servers display says "shutting down" but nothing is happening.
> The server is operational but it is impossible to connect to the desktop.
> I have this on several w2k servers and now also on 2 w2k3 servers.
> This can only be stopped by killing the winlogon process or pressing the
> power button.
>
> Please advice,
>

Just this week we solved the problem!!!!
We is a Microsoft technician and myself.
The problem was solved by upgrading the Bios of the servers to the latest
revision.
In my case the servers where all HP proliant servers (DL series).
After the upgrade of the Bios (by HP insight manager) the servers installed
the Wsus updates and rebooted correctly.

Hope this solves the problem for you to !!!

"jgnijhoff" wrote:

> We have the exact same problem with our WSUS clients. It started last july
> and gets worse with every monthly security update cycle. So far, 60 out of
> 450 servers won't reboot after installing security patches. They're a mix of
> W2k and W2k3, standard and enterprise, and installed on different types of
> hardware (IBM, Compaq & HP).
>
> Please advice.
>
>
>
> "Foeke" wrote:
>
> > Hi all,
> > I am having problems with WSUS.
> > The updates install correctly but the automatic reboot is not completed.
> > The servers display says "shutting down" but nothing is happening.
> > The server is operational but it is impossible to connect to the desktop.
> > I have this on several w2k servers and now also on 2 w2k3 servers.
> > This can only be stopped by killing the winlogon process or pressing the
> > power button.
> >
> > Please advice,
> >

Did the Microsoft technician gave you an explanation as to why upgrading to
the latest bios revision solves this problem? Technically, that is.


"Foeke" wrote:

> Just this week we solved the problem!!!!
> We is a Microsoft technician and myself.
> The problem was solved by upgrading the Bios of the servers to the latest
> revision.
> In my case the servers where all HP proliant servers (DL series).
> After the upgrade of the Bios (by HP insight manager) the servers installed
> the Wsus updates and rebooted correctly.
>
> Hope this solves the problem for you to !!!
>
> "jgnijhoff" wrote:
>
> > We have the exact same problem with our WSUS clients. It started last july
> > and gets worse with every monthly security update cycle. So far, 60 out of
> > 450 servers won't reboot after installing security patches. They're a mix of
> > W2k and W2k3, standard and enterprise, and installed on different types of
> > hardware (IBM, Compaq & HP).
> >
> > Please advice.
> >
> >
> >
> > "Foeke" wrote:
> >
> > > Hi all,
> > > I am having problems with WSUS.
> > > The updates install correctly but the automatic reboot is not completed.
> > > The servers display says "shutting down" but nothing is happening.
> > > The server is operational but it is impossible to connect to the desktop.
> > > I have this on several w2k servers and now also on 2 w2k3 servers.
> > > This can only be stopped by killing the winlogon process or pressing the
> > > power button.
> > >
> > > Please advice,
> > >

No, calculated guess i think!!!!!
He checked some reports i send him....Bios revision was the only thing that
was a bit out of date......so that was the first thing we tried.

"jgnijhoff" wrote:

> Did the Microsoft technician gave you an explanation as to why upgrading to
> the latest bios revision solves this problem? Technically, that is.
>
>
> "Foeke" wrote:
>
> > Just this week we solved the problem!!!!
> > We is a Microsoft technician and myself.
> > The problem was solved by upgrading the Bios of the servers to the latest
> > revision.
> > In my case the servers where all HP proliant servers (DL series).
> > After the upgrade of the Bios (by HP insight manager) the servers installed
> > the Wsus updates and rebooted correctly.
> >
> > Hope this solves the problem for you to !!!
> >
> > "jgnijhoff" wrote:
> >
> > > We have the exact same problem with our WSUS clients. It started last july
> > > and gets worse with every monthly security update cycle. So far, 60 out of
> > > 450 servers won't reboot after installing security patches. They're a mix of
> > > W2k and W2k3, standard and enterprise, and installed on different types of
> > > hardware (IBM, Compaq & HP).
> > >
> > > Please advice.
> > >
> > >
> > >
> > > "Foeke" wrote:
> > >
> > > > Hi all,
> > > > I am having problems with WSUS.
> > > > The updates install correctly but the automatic reboot is not completed.
> > > > The servers display says "shutting down" but nothing is happening.
> > > > The server is operational but it is impossible to connect to the desktop.
> > > > I have this on several w2k servers and now also on 2 w2k3 servers.
> > > > This can only be stopped by killing the winlogon process or pressing the
> > > > power button.
> > > >
> > > > Please advice,
> > > >