The server has rejected your login. Please verify that your userna

Did anyone find the answer to this problem? I just started trying to use
Windows Mail with my Gmail account today and I'm running into the same issue
that is described in this message string.

Mark Buford


"Gary VanderMolen" wrote:

> As it says in the response you quoted:
> Right-click on the error message, copy, then paste it into a reply
> here. That means we need to see the complete error message.
> --
> Gary VanderMolen, MS-MVP
>
>
> "Jennifer Dewey" <Jennifer > wrote in message news54C3C3B-51B5-4500-B89A-...
> > My problem seems the same... error code 800cccd1 - thanks for your help!
> >
> > Jennifer Dewey
> >
> > "Gary VanderMolen" wrote:
> >
> >> Right-click on the error message, copy, then paste it into a reply
> >> here. There are diagnostic codes in there that we need to see.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "Silver Kit" <> wrote in message
> >> news:...
> >> >
> >> > I've got exactly the same problem. It's driving me to distraction. All
> >> > the details are correct and they all worked fine on Outlook Express, but
> >> > since moving to Vista and Windows Mail I've been getting this problem.
> >> >
> >> >
> >> > --
> >> > Silver Kit
> >> > ------------------------------------------------------------------------
> >> > Silver Kit's Profile: http://forums.techarena.in/member.php?userid=49286
> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
> >> >
> >> > http://forums.techarena.in
> >>
> >>
>

What's the complete error message?



--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Mark Buford" <Mark > wrote in message
news:1D62E7F3-BE7C-47B5-B36B-...
> Did anyone find the answer to this problem? I just started trying to use
> Windows Mail with my Gmail account today and I'm running into the same
> issue
> that is described in this message string.
>
> Mark Buford
>
>
> "Gary VanderMolen" wrote:
>
>> As it says in the response you quoted:
>> Right-click on the error message, copy, then paste it into a reply
>> here. That means we need to see the complete error message.
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Jennifer Dewey" <Jennifer > wrote in
>> message news54C3C3B-51B5-4500-B89A-...
>> > My problem seems the same... error code 800cccd1 - thanks for your
>> > help!
>> >
>> > Jennifer Dewey
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here. There are diagnostic codes in there that we need to see.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Silver Kit" <> wrote in message
>> >> news:...
>> >> >
>> >> > I've got exactly the same problem. It's driving me to distraction.
>> >> > All
>> >> > the details are correct and they all worked fine on Outlook Express,
>> >> > but
>> >> > since moving to Vista and Windows Mail I've been getting this
>> >> > problem.
>> >> >
>> >> >
>> >> > --
>> >> > Silver Kit
>> >> > ------------------------------------------------------------------------
>> >> > Silver Kit's Profile:
>> >> > http://forums.techarena.in/member.php?userid=49286
>> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
>> >> >
>> >> > http://forums.techarena.in
>> >>
>> >>
>>

We need to see the complete error message for you, too, not just a
summary of it or just the error number.

"Mark Buford" <Mark > wrote in message
news:1D62E7F3-BE7C-47B5-B36B-...
> Did anyone find the answer to this problem? I just started trying to use
> Windows Mail with my Gmail account today and I'm running into the same
> issue
> that is described in this message string.
>
> Mark Buford
>
>
> "Gary VanderMolen" wrote:
>
>> As it says in the response you quoted:
>> Right-click on the error message, copy, then paste it into a reply
>> here. That means we need to see the complete error message.
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Jennifer Dewey" <Jennifer > wrote in
>> message news54C3C3B-51B5-4500-B89A-...
>> > My problem seems the same... error code 800cccd1 - thanks for your
>> > help!
>> >
>> > Jennifer Dewey
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here. There are diagnostic codes in there that we need to see.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Silver Kit" <> wrote in message
>> >> news:...
>> >> >
>> >> > I've got exactly the same problem. It's driving me to distraction.
>> >> > All
>> >> > the details are correct and they all worked fine on Outlook Express,
>> >> > but
>> >> > since moving to Vista and Windows Mail I've been getting this
>> >> > problem.
>> >> >
>> >> >
>> >> > --
>> >> > Silver Kit
>> >> > ------------------------------------------------------------------------
>> >> > Silver Kit's Profile:
>> >> > http://forums.techarena.in/member.php?userid=49286
>> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
>> >> >
>> >> > http://forums.techarena.in
>> >>
>> >>
>>

As it says in the response you quoted:
Right-click on the error message, copy, then paste it into a reply
here. We need to see the diagnostic information contained in the complete
error message.
--
Gary VanderMolen, MS-MVP


"Mark Buford" <Mark > wrote in message news:1D62E7F3-BE7C-47B5-B36B-...
> Did anyone find the answer to this problem? I just started trying to use
> Windows Mail with my Gmail account today and I'm running into the same issue
> that is described in this message string.
>
> Mark Buford
>
>
> "Gary VanderMolen" wrote:
>
>> As it says in the response you quoted:
>> Right-click on the error message, copy, then paste it into a reply
>> here. That means we need to see the complete error message.
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Jennifer Dewey" <Jennifer > wrote in message
>> news54C3C3B-51B5-4500-B89A-...
>> > My problem seems the same... error code 800cccd1 - thanks for your help!
>> >
>> > Jennifer Dewey
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here. There are diagnostic codes in there that we need to see.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Silver Kit" <> wrote in message
>> >> news:...
>> >> >
>> >> > I've got exactly the same problem. It's driving me to distraction. All
>> >> > the details are correct and they all worked fine on Outlook Express, but
>> >> > since moving to Vista and Windows Mail I've been getting this problem.
>> >> >
>> >> >
>> >> > --
>> >> > Silver Kit
>> >> > ------------------------------------------------------------------------
>> >> > Silver Kit's Profile: http://forums.techarena.in/member.php?userid=49286
>> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
>> >> >
>> >> > http://forums.techarena.in
>> >>
>> >>
>>

Gmail requires that you activte the service before you can pop against it.
Have you followed the following document.

http://mail.google.com/support/bin/a...y?answer=86382


HTH
Dave

"Mark Buford" <Mark > wrote in message
news:1D62E7F3-BE7C-47B5-B36B-...
> Did anyone find the answer to this problem? I just started trying to use
> Windows Mail with my Gmail account today and I'm running into the same
> issue
> that is described in this message string.
>
> Mark Buford
>
>
> "Gary VanderMolen" wrote:
>
>> As it says in the response you quoted:
>> Right-click on the error message, copy, then paste it into a reply
>> here. That means we need to see the complete error message.
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Jennifer Dewey" <Jennifer > wrote in
>> message news54C3C3B-51B5-4500-B89A-...
>> > My problem seems the same... error code 800cccd1 - thanks for your
>> > help!
>> >
>> > Jennifer Dewey
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here. There are diagnostic codes in there that we need to see.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Silver Kit" <> wrote in message
>> >> news:...
>> >> >
>> >> > I've got exactly the same problem. It's driving me to distraction.
>> >> > All
>> >> > the details are correct and they all worked fine on Outlook Express,
>> >> > but
>> >> > since moving to Vista and Windows Mail I've been getting this
>> >> > problem.
>> >> >
>> >> >
>> >> > --
>> >> > Silver Kit
>> >> > ------------------------------------------------------------------------
>> >> > Silver Kit's Profile:
>> >> > http://forums.techarena.in/member.php?userid=49286
>> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
>> >> >
>> >> > http://forums.techarena.in
>> >>
>> >>
>>

I have been using POP3 for a few weeks in windows mail to access my gmail
account and have just set up a seperate IMAP account with the same
credentials and am getting the same error.

The initial flash error reads (cut and paste doesn't work)
Account: imap.gmail.com
Server: imap.gmail.com
username:
Protocol: IMAP
Port: 993
Secure(SSL): 1
Code: 800cccd01


Please note that I removed my password from the POP3 account to prevent it
accessing gmail while I tried out IMAP. Is it possible that others have
done the same and that the invalid account details error relates to the POP3
access failure and not to the IMAP itself ? (Am going to delete the POP3
account to see if it cures the problem)

The errors below are from the transfer window (which does allow copy and
paste) and all have different error codes to the one provided in the flash
window..

Account: 'gMail', Server: 'pop.gmail.com', Protocol: POP3, Port: 995,
Secure(SSL): Yes, Error Number: 0x800CCC17

Header download for the '[Gmail]' folder did not complete. Could not select
'[Gmail]' on the IMAP server. You might try refreshing your folder list to
synchronize with the IMAP server. Account: 'imap.gmail.com', Server:
'imap.gmail.com', Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail]
(Failure)', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCCD2


Windows Mail could not download the requested message. It is likely that the
message was removed or expired from the server. Your IMAP server has closed
the connection. This may occur if you have left the connection idle for too
long. Subject 'Merc', Account: 'imap.gmail.com', Server: 'imap.gmail.com',
Protocol: IMAP, Server Response: 'System Error', Port: 993, Secure(SSL): Yes,
Error Number: 0x800CCCDD









"frustr8edw/microsoft" wrote:

> Ok, really frustrated. I've got two emails, both gmail accounts. When I first
> set them up everything worked perfect. I know that I have the right port
> numbers as directed by gmail, I also know that I have my user name and
> password entered correctly. When I open my windows mail it will work just
> fine at first, but after having it open for a short time I get these error
> messages telling me that "The server has rejected your login. Please verify
> that your username and
> password are correct" . When it gives me the box to put the information in I
> know that I put it in correctly, but the same error pops up over and over.
> I'm sure it has to be something with the way it's working with IMAP or
> something because I never had this issue with outlook and my pop mail
> accounts. If someone could help I would greatly appreciate it. Should I go
> back to Mozilla's thunderbird email? Would that be able to handle the IMAP
> better? Vista issue maybe? Anyways thanks in advance for any help or
> suggestions.
> --
> The biggest company got there by stealing the smaller software's ideas and
> calling them original.

The error is more specific ... (deleting the POP3 account does not appear to
mave made a difference)

Header download for the '[Gmail]' folder did not complete. The operation was
canceled by the user. Account: 'imap.gmail.com', Server: 'imap.gmail.com',
Protocol: IMAP, Server Response: 'Invalid credentials u26if3100669mug.0',
Port: 993, Secure(SSL): Yes, Error Number: 0x800C006F

I have found that my login details were missing from the account property
settings and that the Outgoing SMTP port (under Advanced tab) reverted to its
default of '25' instead of '465' as advised in Gmails support documentation.


"frustr8edw/microsoft" wrote:

> Ok, really frustrated. I've got two emails, both gmail accounts. When I first
> set them up everything worked perfect. I know that I have the right port
> numbers as directed by gmail, I also know that I have my user name and
> password entered correctly. When I open my windows mail it will work just
> fine at first, but after having it open for a short time I get these error
> messages telling me that "The server has rejected your login. Please verify
> that your username and
> password are correct" . When it gives me the box to put the information in I
> know that I put it in correctly, but the same error pops up over and over.
> I'm sure it has to be something with the way it's working with IMAP or
> something because I never had this issue with outlook and my pop mail
> accounts. If someone could help I would greatly appreciate it. Should I go
> back to Mozilla's thunderbird email? Would that be able to handle the IMAP
> better? Vista issue maybe? Anyways thanks in advance for any help or
> suggestions.
> --
> The biggest company got there by stealing the smaller software's ideas and
> calling them original.

I found a link for "Try clearing captcha" in googles own support pages and
ran it. Its early days but the problem appears to be gone - I have run
several transfers without the error popping up - time will tell !

http://mail.google.com/support/bin/a...54&topic=12922

You have to give it your login and password plus a human check (which is
what captcha is all about) it appears to automatically clear a cache or
setting on your machine.




"" wrote:

> We're likely to need the entire error message, not just the error number.
> Right
> click on the error message and copy all of it to your next message.
>
> "Jennifer Dewey" <Jennifer > wrote in message
> news54C3C3B-51B5-4500-B89A-...
> > My problem seems the same... error code 800cccd1 - thanks for your help!
> >
> > Jennifer Dewey
> >
> > "Gary VanderMolen" wrote:
> >
> >> Right-click on the error message, copy, then paste it into a reply
> >> here. There are diagnostic codes in there that we need to see.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "Silver Kit" <> wrote in message
> >> news:...
> >> >
> >> > I've got exactly the same problem. It's driving me to distraction.
> >> > All
> >> > the details are correct and they all worked fine on Outlook Express,
> >> > but
> >> > since moving to Vista and Windows Mail I've been getting this problem.
> >> >
> >> >
> >> > --
> >> > Silver Kit
> >> > ------------------------------------------------------------------------
> >> > Silver Kit's Profile:
> >> > http://forums.techarena.in/member.php?userid=49286
> >> > View this thread: http://forums.techarena.in/showthread.php?t=962403
> >> >
> >> > http://forums.techarena.in
> >>
> >>
>
>
>

Did you follow all the instructions for using IMAP on gmail.com?

http://email.about.com/od/windowsmai..._get_gmail.htm

<http://www.howtogeek.com/howto/windows-vista/setting-up-gmail-imap-support-for-windows-vista-mail/>

http://mail.google.com/support/bin/a...n&answer=75725

<http://www.askdavetaylor.com/how_to_change_return_address_google_gmail.html>

http://mail.google.com/support/bin/a...96&topic=12814

"poe101" <> wrote in message
news:3787DCCD-70C1-4D9F-992E-...
> The error is more specific ... (deleting the POP3 account does not appear
> to
> mave made a difference)
>
> Header download for the '[Gmail]' folder did not complete. The operation
> was
> canceled by the user. Account: 'imap.gmail.com', Server: 'imap.gmail.com',
> Protocol: IMAP, Server Response: 'Invalid credentials u26if3100669mug.0',
> Port: 993, Secure(SSL): Yes, Error Number: 0x800C006F
>
> I have found that my login details were missing from the account property
> settings and that the Outgoing SMTP port (under Advanced tab) reverted to
> its
> default of '25' instead of '465' as advised in Gmails support
> documentation.
>
>
> "frustr8edw/microsoft" wrote:
>
>> Ok, really frustrated. I've got two emails, both gmail accounts. When I
>> first
>> set them up everything worked perfect. I know that I have the right port
>> numbers as directed by gmail, I also know that I have my user name and
>> password entered correctly. When I open my windows mail it will work just
>> fine at first, but after having it open for a short time I get these
>> error
>> messages telling me that "The server has rejected your login. Please
>> verify
>> that your username and
>> password are correct" . When it gives me the box to put the information
>> in I
>> know that I put it in correctly, but the same error pops up over and
>> over.
>> I'm sure it has to be something with the way it's working with IMAP or
>> something because I never had this issue with outlook and my pop mail
>> accounts. If someone could help I would greatly appreciate it. Should I
>> go
>> back to Mozilla's thunderbird email? Would that be able to handle the
>> IMAP
>> better? Vista issue maybe? Anyways thanks in advance for any help or
>> suggestions.
>> --
>> The biggest company got there by stealing the smaller software's ideas
>> and
>> calling them original.

"frustr8edw/microsoft" wrote:

> Ok, really frustrated. I've got two emails, both gmail accounts. When I first
> set them up everything worked perfect. I know that I have the right port
> numbers as directed by gmail, I also know that I have my user name and
> password entered correctly. When I open my windows mail it will work just
> fine at first, but after having it open for a short time I get these error
> messages telling me that "The server has rejected your login. Please verify
> that your username and
> password are correct" . When it gives me the box to put the information in I
> know that I put it in correctly, but the same error pops up over and over.
> I'm sure it has to be something with the way it's working with IMAP or
> something because I never had this issue with outlook and my pop mail
> accounts. If someone could help I would greatly appreciate it. Should I go
> back to Mozilla's thunderbird email? Would that be able to handle the IMAP
> better? Vista issue maybe? Anyways thanks in advance for any help or
> suggestions.
> --
> The biggest company got there by stealing the smaller software's ideas and
> calling them original.



I too am enjoying this problem
Might I add this error to the mix
Secure(SSL):1
800cccd1
edw aka ofrmgfo