Server Reports empty

Hello!
This is my 2nd attempt to find a solution to Server Performance Report and
Server Usage Report being empty. While looking through the newsgroups, I
found at least 10 other postings on this topic without final solution, all
from the last few months. Seems like something broke around SBS2003 SP1.

PLEASE: Read this to the end, because a lot has been tried already. Esp. all
KB-articles etc. won't help here, been there, done that, so I am looking for
some creativity!!

Here is the report I got this morning (well, except fot the Windows SBS2003
logo, which didn't paste into this text, and with some blank lines removed):
---snip---
Server Performance Report for
Report created on 29.11.2005 at 6:01 AM
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
For an updated version of this report, visit the Remote Web Workplace. You
can also use Terminal Services to connect to the server and view the report
in the Server Management Console.
To get the latest news and updates about Windows Small Business Server, and
ask questions and collaborate with peers and experts, visit the Windows Small
Business Server Community Web site.
---snip---

So the report simply stays empty. Similar for the usage report, it gives
some lines which look like templates (such as \L# etc.), so also no content.

System is SBS2003, all updates, SP1, did a full reinstall of the system
(erase C:\Program Files and C:\Windows and C:\Inetpub and started from
scratch).

I have also removed Monitoring per instructions, reinstalled, reinstalled
monitoring, reapplied service packs, reinstalled MSDE, done it all again, you
name it. No luck!

BUT: "mssbsssr.exe -perf" does update the performance counters (after
Monitoring reinstall, the counters are not set, as you can see if trying to
change the alert levels, and once mssbsssr is run, the counters are there).
Also, "mssbsssr -C:Server Performance Report" does send the report, I have it
in my email every morning.

There are no error messages in the event log, none in the logs of MSSBSSSR
or on the database access (tried this as well: if I stop the SQL service, I
do get an error message that mssbsssr is not able to connect to the
monitoring database, so looks like it does connect).

I somehow have a suspicion that everything is working, just when mssbsssr
assembles the report, it uses a blank or corrupted template. Just cannot find
the template on the system, and there seems to be no documentation around for
this "mssbsssr.exe" program.

Does anyone have additional insights into the workings of this report
generator? Maybe someone at MS actually knows how it assembles the data and
thus why the reports stay blank, if everything else works? Would greatly
appreciate creative thinking with a solution!!

Cheers,
Hendrik Seliger

Hello Hendrik,

Besides your Server Reports, check to see if you can access your Backup
configuration, too (through the SBS management console).

If both aren't working, your problem is likely because somehow a Host Header
was assigned to your loopback address.

Resolution:
Open your IIS MMC > Default Website > Properties
Click on the "Advanced" button to view the IP addresses and Host Headers.
You should see your loopback address "127.0.0.1" and there should <not> be
any Host Header assigned to it. If you see a Host Header, then edit the entry
to remove it.
Do not touch any other configuration, click "OK" until you close the IIS
Console completely.

Then, from a commandline type the following to stop/restart the IIS service

iisreset

Your Server Reports and Backup should both be working fine.
--
Tony Su
www.su-networking.com
ISA
SBS
Enterprise Mobile Solutions Architect


"Hendrik Seliger" wrote:

> Hello!
> This is my 2nd attempt to find a solution to Server Performance Report and
> Server Usage Report being empty. While looking through the newsgroups, I
> found at least 10 other postings on this topic without final solution, all
> from the last few months. Seems like something broke around SBS2003 SP1.
>
> PLEASE: Read this to the end, because a lot has been tried already. Esp. all
> KB-articles etc. won't help here, been there, done that, so I am looking for
> some creativity!!
>
> Here is the report I got this morning (well, except fot the Windows SBS2003
> logo, which didn't paste into this text, and with some blank lines removed):
> ---snip---
> Server Performance Report for
> Report created on 29.11.2005 at 6:01 AM
> --------------------------------------------------------------------------------
> --------------------------------------------------------------------------------
> For an updated version of this report, visit the Remote Web Workplace. You
> can also use Terminal Services to connect to the server and view the report
> in the Server Management Console.
> To get the latest news and updates about Windows Small Business Server, and
> ask questions and collaborate with peers and experts, visit the Windows Small
> Business Server Community Web site.
> ---snip---
>
> So the report simply stays empty. Similar for the usage report, it gives
> some lines which look like templates (such as \L# etc.), so also no content.
>
> System is SBS2003, all updates, SP1, did a full reinstall of the system
> (erase C:\Program Files and C:\Windows and C:\Inetpub and started from
> scratch).
>
> I have also removed Monitoring per instructions, reinstalled, reinstalled
> monitoring, reapplied service packs, reinstalled MSDE, done it all again, you
> name it. No luck!
>
> BUT: "mssbsssr.exe -perf" does update the performance counters (after
> Monitoring reinstall, the counters are not set, as you can see if trying to
> change the alert levels, and once mssbsssr is run, the counters are there).
> Also, "mssbsssr -C:Server Performance Report" does send the report, I have it
> in my email every morning.
>
> There are no error messages in the event log, none in the logs of MSSBSSSR
> or on the database access (tried this as well: if I stop the SQL service, I
> do get an error message that mssbsssr is not able to connect to the
> monitoring database, so looks like it does connect).
>
> I somehow have a suspicion that everything is working, just when mssbsssr
> assembles the report, it uses a blank or corrupted template. Just cannot find
> the template on the system, and there seems to be no documentation around for
> this "mssbsssr.exe" program.
>
> Does anyone have additional insights into the workings of this report
> generator? Maybe someone at MS actually knows how it assembles the data and
> thus why the reports stay blank, if everything else works? Would greatly
> appreciate creative thinking with a solution!!
>
> Cheers,
> Hendrik Seliger

Hi Hendrik,

Thanks for posting here! Also thanks for Tony' s input.

For your description, I understand that you have some problems to the
server performance report and status report on the SBS 2003 SP1 box. If I
am off base, please don't hesitate to let me know.

Before trouble shooting the issue, I would like to give a brief
introduction about the Reporting and Monitoring feature of SBS 2003.

As we know, there is not an file which contains the server usage
information in the SBS 2003 server, when the monitoring and reporting
wizard is run for the first time, a new instance of MSDE will be installed
and the monitoring database will be configured no matter what is selected
in the wizard, the usage report will be created by the querying the data in
the SBS 2003 and then compose a report to the user, it is an dynamic
report.

Generally speaking, the reports include statistics on Internet, e-mail,
fax, and remote connectivity. This information can help VAPs identify
potential problem areas, such as Internet misuse, a need for greater
network capacity, or a need for more modems for fax usage or remote
connectivity. This information will also help business owners see what
their employees are doing, and determine where they may be losing
productivity or what security adjustments need to be made.
There are two formats for the Server Usage Report: Basic (Web and e-mail)
and Detailed (Web, e-mail, remote connections and fax). The date range for
the current report is shown, and a button named Create New Report on the
upper right allows you to create a new report. A link named Definitions on
the upper left will bring up a list of definitions for the report
(http://servername/monitoring/tabldefs.html). There are four ways to view
the report:
1. E-mail (through the bi-weekly server status reports)
2. Intranet (through http://servername/Monitoring)
3. Internet - Remote Web Workplace
4. Monitoring and Reporting snap-in in Server Management console.
You can also view the Server Usage Report on the intranet by opening a
browser window and typing http://servername/monitoring/, which brings up
the Query.aspx page. Enter information for the date and time of the report
and whether you want a standard or detailed version. Click Create Report
and it will create a usage report on the fly based on the information you
entered.

Now let" s perform some tests to isolate the issue:
1. Please open IE and input URL: http://servername/Monitoring (note: please
change servername to your server name), Can you see the report content? If
not, please reproduce the issue and catch a screen shot for analyze.

To make a screen shot:
A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

2. Can you use other wizards normally in server management console? Such as
Fax configuration console, RRAS wizard and so on. If not, please also
reproduce it and help me catch screen shots.

3. Can you access the Companyweb site successfully?

Also I would like to suggest you reinstall reporting component to make
thing go well. Please refer to following steps:

- Uninstall the SBS Monitoring component

1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then click
Next.
6. On the Component Summary page, click Next.
7. Click Finish.

- Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

- Delete Registry Keys

1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusines sServer\Monitoring
2. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING

- Delete IIS Virtual Directory

1. Open IIS, expand servername, Web Sites, Default Web Site
2. Delete Monitoring

- Rename Folders

1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
2. Rename c:\inetpub\monitoring to monitoring.old

- Install the Monitoring component

1. In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

And then try to test, how about the result?

Hope above information helps! I am happy to be assistance of you and look
forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Server Reports empty
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>From: "=?Utf-8?B?VG9ueSBTdQ==?=" <>
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>Subject: RE: Server Reports empty
>Date: Tue, 29 Nov 2005 18:31:02 -0800
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello Hendrik,
>
>Besides your Server Reports, check to see if you can access your Backup
>configuration, too (through the SBS management console).
>
>If both aren't working, your problem is likely because somehow a Host
Header
>was assigned to your loopback address.
>
>Resolution:
>Open your IIS MMC > Default Website > Properties
>Click on the "Advanced" button to view the IP addresses and Host Headers.
>You should see your loopback address "127.0.0.1" and there should <not> be
>any Host Header assigned to it. If you see a Host Header, then edit the
entry
>to remove it.
>Do not touch any other configuration, click "OK" until you close the IIS
>Console completely.
>
>Then, from a commandline type the following to stop/restart the IIS service
>
>iisreset
>
>Your Server Reports and Backup should both be working fine.
>--
>Tony Su
>www.su-networking.com
>ISA
>SBS
>Enterprise Mobile Solutions Architect
>
>
>"Hendrik Seliger" wrote:
>
>> Hello!
>> This is my 2nd attempt to find a solution to Server Performance Report
and
>> Server Usage Report being empty. While looking through the newsgroups, I
>> found at least 10 other postings on this topic without final solution,
all
>> from the last few months. Seems like something broke around SBS2003 SP1.
>>
>> PLEASE: Read this to the end, because a lot has been tried already. Esp.
all
>> KB-articles etc. won't help here, been there, done that, so I am looking
for
>> some creativity!!
>>
>> Here is the report I got this morning (well, except fot the Windows
SBS2003
>> logo, which didn't paste into this text, and with some blank lines
removed):
>> ---snip---
>> Server Performance Report for
>> Report created on 29.11.2005 at 6:01 AM
>>
----------------------------------------------------------------------------
----
>>
----------------------------------------------------------------------------
----
>> For an updated version of this report, visit the Remote Web Workplace.
You
>> can also use Terminal Services to connect to the server and view the
report
>> in the Server Management Console.
>> To get the latest news and updates about Windows Small Business Server,
and
>> ask questions and collaborate with peers and experts, visit the Windows
Small
>> Business Server Community Web site.
>> ---snip---
>>
>> So the report simply stays empty. Similar for the usage report, it gives
>> some lines which look like templates (such as \L# etc.), so also no
content.
>>
>> System is SBS2003, all updates, SP1, did a full reinstall of the system
>> (erase C:\Program Files and C:\Windows and C:\Inetpub and started from
>> scratch).
>>
>> I have also removed Monitoring per instructions, reinstalled,
reinstalled
>> monitoring, reapplied service packs, reinstalled MSDE, done it all
again, you
>> name it. No luck!
>>
>> BUT: "mssbsssr.exe -perf" does update the performance counters (after
>> Monitoring reinstall, the counters are not set, as you can see if trying
to
>> change the alert levels, and once mssbsssr is run, the counters are
there).
>> Also, "mssbsssr -C:Server Performance Report" does send the report, I
have it
>> in my email every morning.
>>
>> There are no error messages in the event log, none in the logs of
MSSBSSSR
>> or on the database access (tried this as well: if I stop the SQL
service, I
>> do get an error message that mssbsssr is not able to connect to the
>> monitoring database, so looks like it does connect).
>>
>> I somehow have a suspicion that everything is working, just when
mssbsssr
>> assembles the report, it uses a blank or corrupted template. Just cannot
find
>> the template on the system, and there seems to be no documentation
around for
>> this "mssbsssr.exe" program.
>>
>> Does anyone have additional insights into the workings of this report
>> generator? Maybe someone at MS actually knows how it assembles the data
and
>> thus why the reports stay blank, if everything else works? Would greatly
>> appreciate creative thinking with a solution!!
>>
>> Cheers,
>> Hendrik Seliger
>

Hi Hendrik,

Thanks for your information.

For the error information:

Security Exception
Description: The application attempted to perform an operation not allowed
by the security policy. To grant this application the required permission
please contact your system administrator or change the application''s trust
level in the configuration file.

Exception Details: System.Security.SecurityException: Request for the
permission of type System.Web.AspNetHostingPermission, System,
Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 failed.

Based on my research, the issue should caused by permissions. Please follow
below steps to try to resolve it:

I. Please ensure "Local Service" and "Network Service" has the following
permissions of the folder:

The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
- Local Service Read & Execute, List Folder Contents, and Read permissions
- Network Service Read & Execute, List Folder Contents, and Read
permissions

The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
Files
- Local Service : Full Control permission
- Network Service : Full Control permission

II. Please check the following registry key and verify it:

The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
you can find the registry key in the following:

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters

III. Please check the setting in IIS:

1. Open IIS snap-in.
2. Go to Default Web Site/Remote.
3. Right click Remote and click Properties.
4. Click Directory Security tab.
5. Click Edit under "Authentication and access control".
6. Make sure that only the "Integrated Windows Authentication" is checked.
7. Click Edit under "IP address and domain name restriction".
8. Make sure that "Granted access" has been selected.

And then please restart IIS services and then check if this issue persists.

Please note that after we run the Monitoring Configuration Wizard to reset
performance and usage settings, the original performance and usage data
will be removed. The server will start to collect new counter value from
the beginning. It will take more than 24 hours so that the report can be
generated.

I appreciate your time to the issue! I am happy to assistance of you and
look forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Dr. Hendrik G. Seliger" <>
>Newsgroups: microsoft.public.windows.server.sbs
>References: <9C53AFA1-DDBF-421C-B0C2->
<A910ACAE-5FA3-46E9-A323->
<>
>Subject: Re: Server Reports empty
>Date: Thu, 1 Dec 2005 20:27:43 +0100
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello Jenny (and Tony),
>thanks for the responses. Didn't solve my problem (yet, I hope), so here my
>comments:
>
>- there was no host header set for the default website, and I added the
>127.0.0.1 without header just to be sure.
>- I can however not access the Monitoring website via the browser. The
error
>message I get points to a .NET security issue. I copy the error message
>further down. My detailed responses here after each of Jenny's questions:
>
>> Now let" s perform some tests to isolate the issue:
>> 1. Please open IE and input URL: http://servername/Monitoring (note:
>> please
>> change servername to your server name), Can you see the report content?
If
>> not, please reproduce the issue and catch a screen shot for analyze.
>No, as indicated above. Although I do see something in the Server
Management
>console. I attach a screenshot of the report in the console ("Server
>Perf.jpg" resp. "Usage.jpg").
>
>The error I get when I access http://servername/Monitoring is in the
>attachement "Monitoring via Explorer.jpg". Then I have disabled the custom
>error messages, so there
>is a bit more detail to the problem visible. Attached a screenshot of the
>error page ("Monitoring via Explorer full error.jpg").
>
>> 2. Can you use other wizards normally in server management console? Such
>> as
>> Fax configuration console, RRAS wizard and so on. If not, please also
>> reproduce it and help me catch screen shots.
>All wizards work fine, fax is operating without problems, same for internet
>connection. I do not have automatic backup set up (I keep the backup medium
>in a fireproof place, so have to do it manually), but the wizard also
starts
>fine.
>
>> 3. Can you access the Companyweb site successfully?
>Affirmative. Works just fine.
>
>> Also I would like to suggest you reinstall reporting component to make
>> thing go well. Please refer to following steps:
>Negative. As I wrote in my inital posting, I have done this about 10 times
>now, using exactly those instructions (provided in an earlier posting of
>mine by a colleague of yours; never got to a solution though, as my
response
>was a bit delayed due to a longer business trip to China).
>
>Anyway, I did it again just so we get this out of the way: the
>reinstallation did not solve the problem. (Actually, above screenshots are
>made right after the reinstallation).
>
>
>Back to: Any ideas? The Web-access seems to be linked to .NET security
>settings, as I take from the error messages, but that's not too much of a
>concern for me, as I do receive the reports via email, but they are just
as
>empty (exact same content) as in the attached "Server Perf.jpg" and
>"Usage.jpg". Appreciate your support and ideas!
>
>Cheers,
>Hendrik
>
>
>

Dear Jenny,

thanks for your response. I followed your questions:

> I. Please ensure "Local Service" and "Network Service" has the following
> permissions of the folder:
>
> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
> - Local Service Read & Execute, List Folder Contents, and Read permissions
> - Network Service Read & Execute, List Folder Contents, and Read
> permissions

Both correct.

> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
> Files
> - Local Service : Full Control permission
> - Network Service : Full Control permission

Same here, all correct.


> II. Please check the following registry key and verify it:
>
> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
> you can find the registry key in the following:

That is exactly what it says.

> III. Please check the setting in IIS:
>
> 1. Open IIS snap-in.
> 2. Go to Default Web Site/Remote.
> 3. Right click Remote and click Properties.
> 4. Click Directory Security tab.
> 5. Click Edit under "Authentication and access control".
> 6. Make sure that only the "Integrated Windows Authentication" is checked.

Is set this way

> 7. Click Edit under "IP address and domain name restriction".
> 8. Make sure that "Granted access" has been selected.

Also set this way.

> And then please restart IIS services and then check if this issue
> persists.
Still the same problem trying to access http://servername/Monitoring

So not really closer to the solution.

Again, the web-access is not the real important thing, if the reports are
correct as emailed, I'll be happy. But the empty reports are of no use.
Appreciate your help in getting to a solution!

Cheers,
Hendrik

Hi Hendrik,

Thanks for your update.

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

For my colleague worked for you before, please double check the settings
she has suggested.

And please check the following article to see if it can resolve your issue:
You may receive error messages from Reporting Services after you install
the ASP.NET ValidatePath Module
http://support.microsoft.com/kb/887787

What is more, I have noticed that the URL you used to access the monitoring
page is that: http://aladdin/monitoring, the aladdin is your server host
name? Please try to use http://internal IP/monitoring to test, how about
the result?

I have researched your issue for some time, I found it is some specific. It
is recommended you contact CSS directly so that a dedicated Support
Professional can work with you in a more timely and efficient manner.

For your convenience, I list the following link for you:

International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx

US and Canada:
http://support.microsoft.com/default...;OfferProPhone

Hope above information helps! I am happy to be assistance of you-).

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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---------------------
From: "Dr. Hendrik G. Seliger" <>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: Server Reports empty
Date: Sat, 3 Dec 2005 22:03:45 +0100

Dear Jenny,

thanks for your response. I followed your questions:

> I. Please ensure "Local Service" and "Network Service" has the following
> permissions of the folder:
>
> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
> - Local Service Read & Execute, List Folder Contents, and Read permissions
> - Network Service Read & Execute, List Folder Contents, and Read
> permissions

Both correct.

> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
> Files
> - Local Service : Full Control permission
> - Network Service : Full Control permission

Same here, all correct.


> II. Please check the following registry key and verify it:
>
> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
> you can find the registry key in the following:

That is exactly what it says.

> III. Please check the setting in IIS:
>
> 1. Open IIS snap-in.
> 2. Go to Default Web Site/Remote.
> 3. Right click Remote and click Properties.
> 4. Click Directory Security tab.
> 5. Click Edit under "Authentication and access control".
> 6. Make sure that only the "Integrated Windows Authentication" is checked.

Is set this way

> 7. Click Edit under "IP address and domain name restriction".
> 8. Make sure that "Granted access" has been selected.

Also set this way.

> And then please restart IIS services and then check if this issue
> persists.
Still the same problem trying to access http://servername/Monitoring

So not really closer to the solution.

Again, the web-access is not the real important thing, if the reports are
correct as emailed, I'll be happy. But the empty reports are of no use.
Appreciate your help in getting to a solution!

Cheers,
Hendrik

_____________________________________________
From: Jenny Wu (CS&S)
Sent: Friday, December 02, 2005 4:51 PM
To: Jenny Wu (CS&S)
Subject: RE: PR-31478046-Server Reports empty

Hi Hendrik,

Thanks for your information.

For the error information:

Security Exception
Description: The application attempted to perform an operation not allowed
by the security policy. To grant this application the required permission
please contact your system administrator or change the application''s trust
level in the configuration file.

Exception Details: System.Security.SecurityException: Request for the
permission of type System.Web.AspNetHostingPermission, System,
Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 failed.

Based on my research, the issue should caused by permissions. Please follow
below steps to try to resolve it:

I. Please ensure "Local Service" and "Network Service" has the following
permissions of the folder:

The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
- Local Service Read & Execute, List Folder Contents, and Read permissions
- Network Service Read & Execute, List Folder Contents, and Read
permissions

The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
Files
- Local Service : Full Control permission
- Network Service : Full Control permission

II. Please check the following registry key and verify it:

The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
you can find the registry key in the following:

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters

III. Please check the setting in IIS:

1. Open IIS snap-in.
2. Go to Default Web Site/Remote.
3. Right click Remote and click Properties.
4. Click Directory Security tab.
5. Click Edit under "Authentication and access control".
6. Make sure that only the "Integrated Windows Authentication" is checked.
7. Click Edit under "IP address and domain name restriction".
8. Make sure that "Granted access" has been selected.

And then please restart IIS services and then check if this issue persists.

Please note that after we run the Monitoring Configuration Wizard to reset
performance and usage settings, the original performance and usage data
will be removed. The server will start to collect new counter value from
the beginning. It will take more than 24 hours so that the report can be
generated.

I appreciate your time to the issue! I am happy to assistance of you and
look forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support

You can do follow steps to reset performance and usage settings:

NOTE: After doing the following steps, the original performance and usage
data will be removed. The server will start to collect new counter value
from the beginning.

1. Open Server Management console, navigate to 'Monitoring and Reporting'
snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'.

2. In the wizard, click 'Next'->Select 'Reinstall monitoring
features'->Select the options if you want to receive the report e-mails.
Check 'View the usage report in Server Management' option. If you want to
receive the usage report e-mail, also check the option below->Add the users
which you allow them to view the usage report to the authorized
list->Select the option if you want to receive the performance
alerts->Click 'Finish' button to complete the configurations.

3. After doing the above steps, the performance and usage data will be
reset. Please wait for 24 hours and then you will see the reports through
the Monitoring and Reporting console.

If you have any questions or concerns related to this issue, please let me
know.

815166 HOW TO: Troubleshoot ASP.NET Web Applications
http://support.microsoft.com/?id=815166

317012 INFO: Process and Request Identity in ASP.NET
http://support.microsoft.com/?id=317012


4. Open Windows Explorer and make sure the ASPNET account has Full Control
to the following folder:

C:\WINNT\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET Files

5. Restart IIS services and then check if this issue persists.

For more information, refer to the following articles:

823379 "Server Error in ''/'' Application. Access to the Path <Path> Is
Denied"
http://support.microsoft.com/?id=823379

317012 INFO: Process and Request Identity in ASP.NET
http://support.microsoft.com/?id=317012

If you still experience this issue, please perform the following steps to
enable verbose error output so we can troubleshoot further:

1. Open C:\Program Files\Common Files\Microsoft Shared\Web Server
Extensions\60\template\layouts\ in Windows Explorer.

2. Copy web.config to webold.config.

3. Open web.config in Notepad.

4. Find the following line:

<customErrors mode="On"/>

5. Change it to:

<customErrors mode="Off"/>

6. Reload the page and then send the output to me as what you have done in
the Word document.

For more information, refer to:

815166 HOW TO: Troubleshoot ASP.NET Web Applications
http://support.microsoft.com/?id=815166


Add Local Service and Network Service account Read & Execute, List Folder
Contents, and Read permissions to
%windir%\Microsoft.NET\Framework\v1.1.4322.


Add Local Service and Network Service account Full Control permission to.


I. Grant the FullTrust right to the remote share: 1. On the Web server,
open Administrative Tools, and then double-click Microsoft .NET Framework
Configuration.
2. Expand Runtime Security Policy, expand Machine, and then expand Code
Groups.
3. Right-click All_Code, and then click New.
4. Select Create a new code group. Give your code group a relevant name,
such as the name of the applications share. Click Next.
5. In the Choose the condition type for this code group list, select URL.
6. In the URL text box, type the path of the share in the following format
(where computername is the name of the computer that is hosting the remote
share, and sharename is the name of the share):
file:////\\computername\sharename\*

7. Click Next. On the next page, select Use an existing permission set, and
then select FullTrust.

8. Click Next, and then click Finish.
9. Restart Internet Information Services (IIS) to restart the ASP.NET
worker process.


this issue may occur if the Local Service and Network Service accounts do
not have Full Control to the "Temporary ASP.NET Files" folder.


RESOLUTION
==========

To resolve this issue, follow these steps:

Add Local Service and Network Service account Read & Execute, List Folder
Contents, and Read permissions to
%windir%\Microsoft.NET\Framework\v1.1.4322.


Add Local Service and Network Service account Full Control permission to
%windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET Files.

For the new exception, you can set the trust level to Full in web.config to
test:
<trust level = "Full" />


Does the page try to load some assemblies over a UNC path?
If so, you need grant trust permissions to those assemblies in
Administrative Tools->.NET Framework 1.1 Configuration:

Go to Runtime Security Policy->Machine->Code Groups, add a new group in
LocalIntranet_zone.
Choose URL as the condition type and input the path of assembly as:
\\hostname\folder\assemblyname.dll or
file://hostname/folder/assemblyname.dll .
Choose the FullTrust permission set.
Then use iisreset to restart IIS and see if it works now.

After putting offline and back online the File Share resource on the
cluster, everything works !
Do you suggest me to increase the number of maximum connection ?


was looking around and was also
wondering if you had tried the following: Make sure that the ASPNET svc has
permissions to read the folder you access. If it does, then you might try
impersonation. here is how i got it moving start -> run -> control
userpasswords2
select the account ASPNET, go to Properties go to Groupmembership tab,
under the
'Other' option, select administrator click ok and ok. Buz


897127 Frequently asked questions: SRSDiag - SRS Data Gathering and
Diagnosis
http://support.microsoft.com/?id=897127

In order to solve this, we used the solution as mentioned in
- 320268 PRB: "System.Security.SecurityException: Security error" Error
Message
<http://support.microsoft.com/?id=320268>
Also we changed the username and password in <processmodel> tag in the
machine.config file to reflect a domain account.

The .Net Data SQL Provider (System.Data.SqlClient) requires Microsoft Data
Access
Components(MDAC) version 2.6 or later.

CAUSE:
ASPNET permissions on the IIS machine

RESOLUTION:
we had to explicitly grant permissions for the ASPNET account to the below
registry key:
HKLM\System\CurrentControlSet\Services\WinSock2\Pa rameters

From: "Dr. Hendrik G. Seliger" <>
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: Server Reports empty
Date: Thu, 1 Dec 2005 20:27:43 +0100

Hello Jenny (and Tony),
thanks for the responses. Didn't solve my problem (yet, I hope), so here my
comments:

- there was no host header set for the default website, and I added the
127.0.0.1 without header just to be sure.
- I can however not access the Monitoring website via the browser. The error
message I get points to a .NET security issue. I copy the error message
further down. My detailed responses here after each of Jenny's questions:

> Now let" s perform some tests to isolate the issue:
> 1. Please open IE and input URL: http://servername/Monitoring (note:
> please
> change servername to your server name), Can you see the report content? If
> not, please reproduce the issue and catch a screen shot for analyze.
No, as indicated above. Although I do see something in the Server
Management
console. I attach a screenshot of the report in the console ("Server
Perf.jpg" resp. "Usage.jpg").

The error I get when I access http://servername/Monitoring is in the
attachement "Monitoring via Explorer.jpg". Then I have disabled the custom
error messages, so there
is a bit more detail to the problem visible. Attached a screenshot of the
error page ("Monitoring via Explorer full error.jpg").

> 2. Can you use other wizards normally in server management console? Such
> as
> Fax configuration console, RRAS wizard and so on. If not, please also
> reproduce it and help me catch screen shots.
All wizards work fine, fax is operating without problems, same for internet
connection. I do not have automatic backup set up (I keep the backup medium
in a fireproof place, so have to do it manually), but the wizard also starts
fine.

> 3. Can you access the Companyweb site successfully?
Affirmative. Works just fine.

> Also I would like to suggest you reinstall reporting component to make
> thing go well. Please refer to following steps:
Negative. As I wrote in my inital posting, I have done this about 10 times
now, using exactly those instructions (provided in an earlier posting of
mine by a colleague of yours; never got to a solution though, as my response
was a bit delayed due to a longer business trip to China).

Anyway, I did it again just so we get this out of the way: the
reinstallation did not solve the problem. (Actually, above screenshots are
made right after the reinstallation).


Back to: Any ideas? The Web-access seems to be linked to .NET security
settings, as I take from the error messages, but that's not too much of a
concern for me, as I do receive the reports via email, but they are just as
empty (exact same content) as in the attached "Server Perf.jpg" and
"Usage.jpg". Appreciate your support and ideas!

Cheers,
Hendrik
_____________________________________________
From: Jenny Wu (CS&S)
Sent: Wednesday, November 30, 2005 4:21 PM
To: Jenny Wu (CS&S)
Subject: PR-31478046-Server Reports empty

Hi Hendrik,

Thanks for posting here! Also thanks for Tony' s input.

For your description, I understand that you have some problems to the
server performance report and status report on the SBS 2003 SP1 box. If I
am off base, please don't hesitate to let me know.

Before trouble shooting the issue, I would like to give a brief
introduction about the Reporting and Monitoring feature of SBS 2003.

As we know, there is not an file which contains the server usage
information in the SBS 2003 server, when the monitoring and reporting
wizard is run for the first time, a new instance of MSDE will be installed
and the monitoring database will be configured no matter what is selected
in the wizard, the usage report will be created by the querying the data in
the SBS 2003 and then compose a report to the user, it is an dynamic
report.

Generally speaking, the reports include statistics on Internet, e-mail,
fax, and remote connectivity. This information can help VAPs identify
potential problem areas, such as Internet misuse, a need for greater
network capacity, or a need for more modems for fax usage or remote
connectivity. This information will also help business owners see what
their employees are doing, and determine where they may be losing
productivity or what security adjustments need to be made.
There are two formats for the Server Usage Report: Basic (Web and e-mail)
and Detailed (Web, e-mail, remote connections and fax). The date range for
the current report is shown, and a button named Create New Report on the
upper right allows you to create a new report. A link named Definitions on
the upper left will bring up a list of definitions for the report
(http://servername/monitoring/tabldefs.html). There are four ways to view
the report:
1. E-mail (through the bi-weekly server status reports)
2. Intranet (through http://servername/Monitoring)
3. Internet - Remote Web Workplace
4. Monitoring and Reporting snap-in in Server Management console.
You can also view the Server Usage Report on the intranet by opening a
browser window and typing http://servername/monitoring/, which brings up
the Query.aspx page. Enter information for the date and time of the report
and whether you want a standard or detailed version. Click Create Report
and it will create a usage report on the fly based on the information you
entered.

Now let" s perform some tests to isolate the issue:
1. Please open IE and input URL: http://servername/Monitoring (note: please
change servername to your server name), Can you see the report content? If
not, please reproduce the issue and catch a screen shot for analyze.

To make a screen shot:
A. Press Alt + Pr Scrn to capture a screen shot.
B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
C. Use Ctrl + V to paste the screen shot to the canvas.
D. From the File menu, go to Save and save as a JPG file.

2. Can you use other wizards normally in server management console? Such as
Fax configuration console, RRAS wizard and so on. If not, please also
reproduce it and help me catch screen shots.

3. Can you access the Companyweb site successfully?

Also I would like to suggest you reinstall reporting component to make
thing go well. Please refer to following steps:

- Uninstall the SBS Monitoring component

1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then click
Next.
6. On the Component Summary page, click Next.
7. Click Finish.

- Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

- Delete Registry Keys

1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusines sServer\Monitoring
2. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING

- Delete IIS Virtual Directory

1. Open IIS, expand servername, Web Sites, Default Web Site
2. Delete Monitoring

- Rename Folders

1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
2. Rename c:\inetpub\monitoring to monitoring.old

- Install the Monitoring component

1. In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

And then try to test, how about the result?

Hope above information helps! I am happy to be assistance of you and look
forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support

SSR doesn't allow you to customize the contents of the report other than to
specify additional logs to be attached. However, you can change the
schedule and who will receive the reports from the Monitoring and Report
snap-in, Change Server Status Report Settings shortcut
(%sbsprogramdir%\monitoring\mssbsssr.exe /configure).

Both Server Status Reports have five tabs containing configuration
information. The following is a breakdown of each tab and what
configuration options are included.

General
General contains the report name and description fields. If the report name
is changed here, the name of the corresponding task in Task Scheduler will
be changed automatically.

Content
Content contains selections for what type of information you want to
include in the report; performance or usage statistics, and what log files
to be attached with each report. The log files that are available by
default are Application Event Log, IIS Logs, SBS Backup Logs, Security
Event Log, and System Event Log. You can also attach additional logs by
specifying the log locations and their display name. All of the logs will
be compressed into a single .cab filed named Log.cab which will be attached
to the report. Any new logs created or updated since the last report are
included in the current report. If there are no updates to any of the logs,
only a status log, File Attachment Status.txt, is attached to the report.

For event log, SSR will always send the most up-to-date version of the
logs. SSR will copy the event logs from %windir%\system32\config, rename
them to AppBkup.evt, SecBkup.evt, and SysBkup.evt, and then copy them into
%alluserprofile%\Application Data. They will be used to create the .cab
file. For IIS logs, SSR will use the
%systemroot\system32\LogFiles\W3SVCX\EXxxxxxx.log from all virtual servers
to create the .cab file. For SBS Backup Logs, SSR will use the backup logs
from the %sbsprogramdir%\Support\Backup Logs folder.





Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support

From: "=?Utf-8?B?VG9ueSBTdQ==?=" <>
Subject: RE: Server Reports empty
Date: Tue, 29 Nov 2005 18:31:02 -0800
Newsgroups: microsoft.public.windows.server.sbs

Hello Hendrik,

Besides your Server Reports, check to see if you can access your Backup
configuration, too (through the SBS management console).

If both aren't working, your problem is likely because somehow a Host
Header
was assigned to your loopback address.

Resolution:
Open your IIS MMC > Default Website > Properties
Click on the "Advanced" button to view the IP addresses and Host Headers.
You should see your loopback address "127.0.0.1" and there should <not> be
any Host Header assigned to it. If you see a Host Header, then edit the
entry
to remove it.
Do not touch any other configuration, click "OK" until you close the IIS
Console completely.

Then, from a commandline type the following to stop/restart the IIS service

iisreset

Your Server Reports and Backup should both be working fine.
--
Tony Su
www.su-networking.com
ISA
SBS
Enterprise Mobile Solutions Architect
---------------
From: =?Utf-8?B?SGVuZHJpayBTZWxpZ2Vy?=
<>
Subject: Server Reports empty
Date: Tue, 29 Nov 2005 02:31:04 -0800
Newsgroups: microsoft.public.windows.server.sbs

Hello!
This is my 2nd attempt to find a solution to Server Performance Report and
Server Usage Report being empty. While looking through the newsgroups, I
found at least 10 other postings on this topic without final solution, all
from the last few months. Seems like something broke around SBS2003 SP1.

PLEASE: Read this to the end, because a lot has been tried already. Esp.
all
KB-articles etc. won't help here, been there, done that, so I am looking
for
some creativity!!

Here is the report I got this morning (well, except fot the Windows SBS2003
logo, which didn't paste into this text, and with some blank lines removed):
---snip---
Server Performance Report for
Report created on 29.11.2005 at 6:01 AM
----------------------------------------------------------------------------
----
----------------------------------------------------------------------------
----
For an updated version of this report, visit the Remote Web Workplace. You
can also use Terminal Services to connect to the server and view the report
in the Server Management Console.
To get the latest news and updates about Windows Small Business Server, and
ask questions and collaborate with peers and experts, visit the Windows
Small
Business Server Community Web site.
---snip---

So the report simply stays empty. Similar for the usage report, it gives
some lines which look like templates (such as \L# etc.), so also no content.

System is SBS2003, all updates, SP1, did a full reinstall of the system
(erase C:\Program Files and C:\Windows and C:\Inetpub and started from
scratch).

I have also removed Monitoring per instructions, reinstalled, reinstalled
monitoring, reapplied service packs, reinstalled MSDE, done it all again,
you
name it. No luck!

BUT: "mssbsssr.exe -perf" does update the performance counters (after
Monitoring reinstall, the counters are not set, as you can see if trying to
change the alert levels, and once mssbsssr is run, the counters are there).
Also, "mssbsssr -C:Server Performance Report" does send the report, I have
it
in my email every morning.

There are no error messages in the event log, none in the logs of MSSBSSSR
or on the database access (tried this as well: if I stop the SQL service, I
do get an error message that mssbsssr is not able to connect to the
monitoring database, so looks like it does connect).

I somehow have a suspicion that everything is working, just when mssbsssr
assembles the report, it uses a blank or corrupted template. Just cannot
find
the template on the system, and there seems to be no documentation around
for
this "mssbsssr.exe" program.

Does anyone have additional insights into the workings of this report
generator? Maybe someone at MS actually knows how it assembles the data and
thus why the reports stay blank, if everything else works? Would greatly
appreciate creative thinking with a solution!!

Cheers,
Hendrik Seliger



--------------------
>From: "Dr. Hendrik G. Seliger" <>
>Newsgroups: microsoft.public.windows.server.sbs
>References: <9C53AFA1-DDBF-421C-B0C2->
<A910ACAE-5FA3-46E9-A323->
<>
<7776b$438f4ec2$5477bc02$>
<>
>Subject: Re: Server Reports empty
>Date: Sat, 3 Dec 2005 22:03:45 +0100
>X-Priority: 3
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>
>Dear Jenny,
>
>thanks for your response. I followed your questions:
>
>> I. Please ensure "Local Service" and "Network Service" has the following
>> permissions of the folder:
>>
>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>> - Local Service Read & Execute, List Folder Contents, and Read
permissions
>> - Network Service Read & Execute, List Folder Contents, and Read
>> permissions
>
>Both correct.
>
>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>> Files
>> - Local Service : Full Control permission
>> - Network Service : Full Control permission
>
>Same here, all correct.
>
>
>> II. Please check the following registry key and verify it:
>>
>> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>> you can find the registry key in the following:
>
>That is exactly what it says.
>
>> III. Please check the setting in IIS:
>>
>> 1. Open IIS snap-in.
>> 2. Go to Default Web Site/Remote.
>> 3. Right click Remote and click Properties.
>> 4. Click Directory Security tab.
>> 5. Click Edit under "Authentication and access control".
>> 6. Make sure that only the "Integrated Windows Authentication" is
checked.
>
>Is set this way
>
>> 7. Click Edit under "IP address and domain name restriction".
>> 8. Make sure that "Granted access" has been selected.
>
>Also set this way.
>
>> And then please restart IIS services and then check if this issue
>> persists.
>Still the same problem trying to access http://servername/Monitoring
>
>So not really closer to the solution.
>
>Again, the web-access is not the real important thing, if the reports are
>correct as emailed, I'll be happy. But the empty reports are of no use.
>Appreciate your help in getting to a solution!
>
>Cheers,
>Hendrik
>
>
>

Hi Hendrik,

Thanks for your update by mail. I appreciate your time!

OK, I will wait you. And the web access to monitoring is a test to isolate
the issue so that we can find the root cause efficiently. Please try the
test when you can touch the Server box and let me know the result.

I do understand your concern and we will try our bests to help you-).

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.
The partner mail content:
===================
Dear Jenny,
I am at the moment on a business trip and the location I am working at has
an outgoing firewall, preventing me from getting into my intranet.
Consequently I will probably not be able to test your recommendations
before end of next week.

However, as I wrote before, the web access to Monitoring is not the
concern, but the fact that the reports contain no data. I will forward you
the emailed report I receive fyi.

Regards,
Hendrik Seliger
===================

--------------------
>X-Tomcat-ID: 160978617
>References: <9C53AFA1-DDBF-421C-B0C2->
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<>
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>MIME-Version: 1.0
>Content-Type: text/plain
>Content-Transfer-Encoding: 7bit
>From: v- ("Jenny wu [MSFT]")
>Organization: Microsoft
>Date: Mon, 05 Dec 2005 09:56:17 GMT
>Subject: Re: Server Reports empty
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>Message-ID: <OPWKlIY#>
>Newsgroups: microsoft.public.windows.server.sbs
>Lines: 801
>Path: TK2MSFTNGXA02.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227743
>NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
>
>Hi Hendrik,
>
>Thanks for your update.
>
>I am sorry for the delayed response due to weekend. Please understand that
>the newsgroups are staffed weekdays by Microsoft Support professionals to
>answer your systems and applications questions. Your understanding is
>greatly appreciated!
>
>For my colleague worked for you before, please double check the settings
>she has suggested.
>
>And please check the following article to see if it can resolve your
issue:
>You may receive error messages from Reporting Services after you install
>the ASP.NET ValidatePath Module
>http://support.microsoft.com/kb/887787
>
>What is more, I have noticed that the URL you used to access the
monitoring
>page is that: http://aladdin/monitoring, the aladdin is your server host
>name? Please try to use http://internal IP/monitoring to test, how about
>the result?
>
>I have researched your issue for some time, I found it is some specific.
It
>is recommended you contact CSS directly so that a dedicated Support
>Professional can work with you in a more timely and efficient manner.
>
>For your convenience, I list the following link for you:
>
>International Support (non-US/Canada):
>http://support.microsoft.com/common/international.aspx
>
>US and Canada:
>http://support.microsoft.com/default...;OfferProPhone
>
>Hope above information helps! I am happy to be assistance of you-).
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>Get Secure! - www.microsoft.com/security
>================================================= =====
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
>newsgroups so that they can be resolved in an efficient and timely manner.
>You can locate the newsgroup here:
>http://www.microsoft.com/communities...s/default.aspx
>
>When opening a new thread via the web interface, we recommend you check
the
>"Notify me of replies" box to receive e-mail notifications when there are
>any updates in your thread. When responding to posts via your newsreader,
>please "Reply to Group" so that others may learn and benefit from your
>issue.
>
>Microsoft engineers can only focus on one issue per thread. Although we
>provide other information for your reference, we recommend you post
>different incidents in different threads to keep the thread clean. In
doing
>so, it will ensure your issues are resolved in a timely manner.
>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>================================================= =====
>This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>---------------------
>From: "Dr. Hendrik G. Seliger" <>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Re: Server Reports empty
>Date: Sat, 3 Dec 2005 22:03:45 +0100
>
>Dear Jenny,
>
>thanks for your response. I followed your questions:
>
>> I. Please ensure "Local Service" and "Network Service" has the following
>> permissions of the folder:
>>
>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>> - Local Service Read & Execute, List Folder Contents, and Read
permissions
>> - Network Service Read & Execute, List Folder Contents, and Read
>> permissions
>
>Both correct.
>
>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>> Files
>> - Local Service : Full Control permission
>> - Network Service : Full Control permission
>
>Same here, all correct.
>
>
>> II. Please check the following registry key and verify it:
>>
>> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>> you can find the registry key in the following:
>
>That is exactly what it says.
>
>> III. Please check the setting in IIS:
>>
>> 1. Open IIS snap-in.
>> 2. Go to Default Web Site/Remote.
>> 3. Right click Remote and click Properties.
>> 4. Click Directory Security tab.
>> 5. Click Edit under "Authentication and access control".
>> 6. Make sure that only the "Integrated Windows Authentication" is
checked.
>
>Is set this way
>
>> 7. Click Edit under "IP address and domain name restriction".
>> 8. Make sure that "Granted access" has been selected.
>
>Also set this way.
>
>> And then please restart IIS services and then check if this issue
>> persists.
>Still the same problem trying to access http://servername/Monitoring
>
>So not really closer to the solution.
>
>Again, the web-access is not the real important thing, if the reports are
>correct as emailed, I'll be happy. But the empty reports are of no use.
>Appreciate your help in getting to a solution!
>
>Cheers,
>Hendrik
>
>_____________________________________________
>From: Jenny Wu (CS&S)
>Sent: Friday, December 02, 2005 4:51 PM
>To: Jenny Wu (CS&S)
>Subject: RE: PR-31478046-Server Reports empty
>
>Hi Hendrik,
>
>Thanks for your information.
>
>For the error information:
>
>Security Exception
>Description: The application attempted to perform an operation not allowed
>by the security policy. To grant this application the required permission
>please contact your system administrator or change the application''s
trust
>level in the configuration file.
>
>Exception Details: System.Security.SecurityException: Request for the
>permission of type System.Web.AspNetHostingPermission, System,
>Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
failed.
>
>Based on my research, the issue should caused by permissions. Please
follow
>below steps to try to resolve it:
>
>I. Please ensure "Local Service" and "Network Service" has the following
>permissions of the folder:
>
>The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>- Local Service Read & Execute, List Folder Contents, and Read permissions
>- Network Service Read & Execute, List Folder Contents, and Read
>permissions
>
>The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>Files
>- Local Service : Full Control permission
>- Network Service : Full Control permission
>
>II. Please check the following registry key and verify it:
>
>The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>you can find the registry key in the following:
>
>HKLM\System\CurrentControlSet\Services\Winsock2\P arameters
>
>III. Please check the setting in IIS:
>
>1. Open IIS snap-in.
>2. Go to Default Web Site/Remote.
>3. Right click Remote and click Properties.
>4. Click Directory Security tab.
>5. Click Edit under "Authentication and access control".
>6. Make sure that only the "Integrated Windows Authentication" is checked.
>7. Click Edit under "IP address and domain name restriction".
>8. Make sure that "Granted access" has been selected.
>
>And then please restart IIS services and then check if this issue persists.
>
>Please note that after we run the Monitoring Configuration Wizard to reset
>performance and usage settings, the original performance and usage data
>will be removed. The server will start to collect new counter value from
>the beginning. It will take more than 24 hours so that the report can be
>generated.
>
>I appreciate your time to the issue! I am happy to assistance of you and
>look forward to your reply!
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>
>You can do follow steps to reset performance and usage settings:
>
>NOTE: After doing the following steps, the original performance and usage
>data will be removed. The server will start to collect new counter value
>from the beginning.
>
>1. Open Server Management console, navigate to 'Monitoring and Reporting'
>snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'.
>
>2. In the wizard, click 'Next'->Select 'Reinstall monitoring
>features'->Select the options if you want to receive the report e-mails.
>Check 'View the usage report in Server Management' option. If you want to
>receive the usage report e-mail, also check the option below->Add the
users
>which you allow them to view the usage report to the authorized
>list->Select the option if you want to receive the performance
>alerts->Click 'Finish' button to complete the configurations.
>
>3. After doing the above steps, the performance and usage data will be
>reset. Please wait for 24 hours and then you will see the reports through
>the Monitoring and Reporting console.
>
>If you have any questions or concerns related to this issue, please let me
>know.
>
>815166 HOW TO: Troubleshoot ASP.NET Web Applications
>http://support.microsoft.com/?id=815166
>
>317012 INFO: Process and Request Identity in ASP.NET
>http://support.microsoft.com/?id=317012
>
>
>4. Open Windows Explorer and make sure the ASPNET account has Full Control
>to the following folder:
>
> C:\WINNT\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET Files
>
>5. Restart IIS services and then check if this issue persists.
>
>For more information, refer to the following articles:
>
>823379 "Server Error in ''/'' Application. Access to the Path <Path> Is
>Denied"
>http://support.microsoft.com/?id=823379
>
>317012 INFO: Process and Request Identity in ASP.NET
>http://support.microsoft.com/?id=317012
>
>If you still experience this issue, please perform the following steps to
>enable verbose error output so we can troubleshoot further:
>
>1. Open C:\Program Files\Common Files\Microsoft Shared\Web Server
>Extensions\60\template\layouts\ in Windows Explorer.
>
>2. Copy web.config to webold.config.
>
>3. Open web.config in Notepad.
>
>4. Find the following line:
>
> <customErrors mode="On"/>
>
>5. Change it to:
>
> <customErrors mode="Off"/>
>
>6. Reload the page and then send the output to me as what you have done in
>the Word document.
>
>For more information, refer to:
>
>815166 HOW TO: Troubleshoot ASP.NET Web Applications
>http://support.microsoft.com/?id=815166
>
>
>Add Local Service and Network Service account Read & Execute, List Folder
>Contents, and Read permissions to
>%windir%\Microsoft.NET\Framework\v1.1.4322.
>
>
>Add Local Service and Network Service account Full Control permission to.
>
>
>I. Grant the FullTrust right to the remote share: 1. On the Web server,
>open Administrative Tools, and then double-click Microsoft .NET Framework
>Configuration.
>2. Expand Runtime Security Policy, expand Machine, and then expand Code
>Groups.
>3. Right-click All_Code, and then click New.
>4. Select Create a new code group. Give your code group a relevant name,
>such as the name of the applications share. Click Next.
>5. In the Choose the condition type for this code group list, select URL.
>6. In the URL text box, type the path of the share in the following format
>(where computername is the name of the computer that is hosting the remote
>share, and sharename is the name of the share):
>file:////\\computername\sharename\*
>
>7. Click Next. On the next page, select Use an existing permission set,
and
>then select FullTrust.
>
>8. Click Next, and then click Finish.
>9. Restart Internet Information Services (IIS) to restart the ASP.NET
>worker process.
>
>
> this issue may occur if the Local Service and Network Service accounts do
>not have Full Control to the "Temporary ASP.NET Files" folder.
>
>
>RESOLUTION
>==========
>
>To resolve this issue, follow these steps:
>
>Add Local Service and Network Service account Read & Execute, List Folder
>Contents, and Read permissions to
>%windir%\Microsoft.NET\Framework\v1.1.4322.
>
>
>Add Local Service and Network Service account Full Control permission to
>%windir%\Microsoft.NET\Framework\v1.1.4322\Tempor ary ASP.NET Files.
>
>For the new exception, you can set the trust level to Full in web.config
to
>test:
><trust level = "Full" />
>
>
>Does the page try to load some assemblies over a UNC path?
>If so, you need grant trust permissions to those assemblies in
>Administrative Tools->.NET Framework 1.1 Configuration:
>
>Go to Runtime Security Policy->Machine->Code Groups, add a new group in
>LocalIntranet_zone.
>Choose URL as the condition type and input the path of assembly as:
>\\hostname\folder\assemblyname.dll or
>file://hostname/folder/assemblyname.dll .
>Choose the FullTrust permission set.
>Then use iisreset to restart IIS and see if it works now.
>
>After putting offline and back online the File Share resource on the
>cluster, everything works !
>Do you suggest me to increase the number of maximum connection ?
>
>
>was looking around and was also
>wondering if you had tried the following: Make sure that the ASPNET svc
has
>permissions to read the folder you access. If it does, then you might try
>impersonation. here is how i got it moving start -> run -> control
>userpasswords2
>select the account ASPNET, go to Properties go to Groupmembership tab,
>under the
>'Other' option, select administrator click ok and ok. Buz
>
>
>897127 Frequently asked questions: SRSDiag - SRS Data Gathering and
>Diagnosis
>http://support.microsoft.com/?id=897127
>
>In order to solve this, we used the solution as mentioned in
>- 320268 PRB: "System.Security.SecurityException: Security error" Error
>Message
><http://support.microsoft.com/?id=320268>
>Also we changed the username and password in <processmodel> tag in the
>machine.config file to reflect a domain account.
>
>The .Net Data SQL Provider (System.Data.SqlClient) requires Microsoft Data
>Access
>Components(MDAC) version 2.6 or later.
>
>CAUSE:
>ASPNET permissions on the IIS machine
>
>RESOLUTION:
>we had to explicitly grant permissions for the ASPNET account to the
below
>registry key:
>HKLM\System\CurrentControlSet\Services\WinSock2\P arameters
>
>From: "Dr. Hendrik G. Seliger" <>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Re: Server Reports empty
>Date: Thu, 1 Dec 2005 20:27:43 +0100
>
>Hello Jenny (and Tony),
>thanks for the responses. Didn't solve my problem (yet, I hope), so here my
>comments:
>
>- there was no host header set for the default website, and I added the
>127.0.0.1 without header just to be sure.
>- I can however not access the Monitoring website via the browser. The
error
>message I get points to a .NET security issue. I copy the error message
>further down. My detailed responses here after each of Jenny's questions:
>
>> Now let" s perform some tests to isolate the issue:
>> 1. Please open IE and input URL: http://servername/Monitoring (note:
>> please
>> change servername to your server name), Can you see the report content?
If
>> not, please reproduce the issue and catch a screen shot for analyze.
>No, as indicated above. Although I do see something in the Server
>Management
>console. I attach a screenshot of the report in the console ("Server
>Perf.jpg" resp. "Usage.jpg").
>
>The error I get when I access http://servername/Monitoring is in the
>attachement "Monitoring via Explorer.jpg". Then I have disabled the custom
>error messages, so there
>is a bit more detail to the problem visible. Attached a screenshot of the
>error page ("Monitoring via Explorer full error.jpg").
>
>> 2. Can you use other wizards normally in server management console? Such
>> as
>> Fax configuration console, RRAS wizard and so on. If not, please also
>> reproduce it and help me catch screen shots.
>All wizards work fine, fax is operating without problems, same for internet
>connection. I do not have automatic backup set up (I keep the backup medium
>in a fireproof place, so have to do it manually), but the wizard also
starts
>fine.
>
>> 3. Can you access the Companyweb site successfully?
>Affirmative. Works just fine.
>
>> Also I would like to suggest you reinstall reporting component to make
>> thing go well. Please refer to following steps:
>Negative. As I wrote in my inital posting, I have done this about 10 times
>now, using exactly those instructions (provided in an earlier posting of
>mine by a colleague of yours; never got to a solution though, as my
response
>was a bit delayed due to a longer business trip to China).
>
>Anyway, I did it again just so we get this out of the way: the
>reinstallation did not solve the problem. (Actually, above screenshots are
>made right after the reinstallation).
>
>
>Back to: Any ideas? The Web-access seems to be linked to .NET security
>settings, as I take from the error messages, but that's not too much of a
>concern for me, as I do receive the reports via email, but they are just
as
>empty (exact same content) as in the attached "Server Perf.jpg" and
>"Usage.jpg". Appreciate your support and ideas!
>
>Cheers,
>Hendrik
>_____________________________________________
>From: Jenny Wu (CS&S)
>Sent: Wednesday, November 30, 2005 4:21 PM
>To: Jenny Wu (CS&S)
>Subject: PR-31478046-Server Reports empty
>
>Hi Hendrik,
>
>Thanks for posting here! Also thanks for Tony' s input.
>
>For your description, I understand that you have some problems to the
>server performance report and status report on the SBS 2003 SP1 box. If I
>am off base, please don't hesitate to let me know.
>
>Before trouble shooting the issue, I would like to give a brief
>introduction about the Reporting and Monitoring feature of SBS 2003.
>
>As we know, there is not an file which contains the server usage
>information in the SBS 2003 server, when the monitoring and reporting
>wizard is run for the first time, a new instance of MSDE will be installed
>and the monitoring database will be configured no matter what is selected
>in the wizard, the usage report will be created by the querying the data
in
>the SBS 2003 and then compose a report to the user, it is an dynamic
>report.
>
>Generally speaking, the reports include statistics on Internet, e-mail,
>fax, and remote connectivity. This information can help VAPs identify
>potential problem areas, such as Internet misuse, a need for greater
>network capacity, or a need for more modems for fax usage or remote
>connectivity. This information will also help business owners see what
>their employees are doing, and determine where they may be losing
>productivity or what security adjustments need to be made.
>There are two formats for the Server Usage Report: Basic (Web and e-mail)
>and Detailed (Web, e-mail, remote connections and fax). The date range for
>the current report is shown, and a button named Create New Report on the
>upper right allows you to create a new report. A link named Definitions on
>the upper left will bring up a list of definitions for the report
>(http://servername/monitoring/tabldefs.html). There are four ways to view
>the report:
>1. E-mail (through the bi-weekly server status reports)
>2. Intranet (through http://servername/Monitoring)
>3. Internet - Remote Web Workplace
>4. Monitoring and Reporting snap-in in Server Management console.
>You can also view the Server Usage Report on the intranet by opening a
>browser window and typing http://servername/monitoring/, which brings up
>the Query.aspx page. Enter information for the date and time of the report
>and whether you want a standard or detailed version. Click Create Report
>and it will create a usage report on the fly based on the information you
>entered.
>
>Now let" s perform some tests to isolate the issue:
>1. Please open IE and input URL: http://servername/Monitoring (note:
please
>change servername to your server name), Can you see the report content? If
>not, please reproduce the issue and catch a screen shot for analyze.
>
>To make a screen shot:
>A. Press Alt + Pr Scrn to capture a screen shot.
>B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
>C. Use Ctrl + V to paste the screen shot to the canvas.
>D. From the File menu, go to Save and save as a JPG file.
>
>2. Can you use other wizards normally in server management console? Such
as
>Fax configuration console, RRAS wizard and so on. If not, please also
>reproduce it and help me catch screen shots.
>
>3. Can you access the Companyweb site successfully?
>
>Also I would like to suggest you reinstall reporting component to make
>thing go well. Please refer to following steps:
>
>- Uninstall the SBS Monitoring component
>
>1. Click Start, click Control Panel, and then click Add or Remove Programs.
>2. Select Windows Small Business Server 2003 and then click Change/Remove.
>The Setup Wizard appears.
>3. Click Next to start the wizard.
>4. On the Windows Configuration page, click Next.
>5. On the Component Selection page, in the Action column, change Server
>Tools to Maintenance, change Monitoring component to Remove, and then
click
>Next.
>6. On the Component Summary page, click Next.
>7. Click Finish.
>
>- Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)
>
>In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
>(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
>that you want to remove, click Yes.
>
>- Delete Registry Keys
>
>1. Delete
>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusine ssServer\Monitoring
>2. Delete
>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING
>
>- Delete IIS Virtual Directory
>
>1. Open IIS, expand servername, Web Sites, Default Web Site
>2. Delete Monitoring
>
>- Rename Folders
>
>1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
>MSSQL$SBSMONITORING.OLD
>2. Rename c:\inetpub\monitoring to monitoring.old
>
>- Install the Monitoring component
>
>1. In Add or Remove Programs, select Windows Small Business Server 2003
and
>then click Change/Remove. The Setup Wizard appears.
>2. Click Next.
>3. On the Windows Configuration page, click Next.
>4. On the Component Selection page, in the Action column, change Server
>Tools to Maintenance, change Monitoring component to Install, and then
>click Next.
>5. On the Logon Information page, click Next.
>6. On the Component Summary page, click Next.
>7. Click Finish.
>
>And then try to test, how about the result?
>
>Hope above information helps! I am happy to be assistance of you and look
>forward to your reply!
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>
>SSR doesn't allow you to customize the contents of the report other than
to
>specify additional logs to be attached. However, you can change the
>schedule and who will receive the reports from the Monitoring and Report
>snap-in, Change Server Status Report Settings shortcut
>(%sbsprogramdir%\monitoring\mssbsssr.exe /configure).
>
>Both Server Status Reports have five tabs containing configuration
>information. The following is a breakdown of each tab and what
>configuration options are included.
>
>General
>General contains the report name and description fields. If the report
name
>is changed here, the name of the corresponding task in Task Scheduler will
>be changed automatically.
>
>Content
>Content contains selections for what type of information you want to
>include in the report; performance or usage statistics, and what log files
>to be attached with each report. The log files that are available by
>default are Application Event Log, IIS Logs, SBS Backup Logs, Security
>Event Log, and System Event Log. You can also attach additional logs by
>specifying the log locations and their display name. All of the logs will
>be compressed into a single .cab filed named Log.cab which will be
attached
>to the report. Any new logs created or updated since the last report are
>included in the current report. If there are no updates to any of the
logs,
>only a status log, File Attachment Status.txt, is attached to the report.
>
>For event log, SSR will always send the most up-to-date version of the
>logs. SSR will copy the event logs from %windir%\system32\config, rename
>them to AppBkup.evt, SecBkup.evt, and SysBkup.evt, and then copy them into
>%alluserprofile%\Application Data. They will be used to create the .cab
>file. For IIS logs, SSR will use the
>%systemroot\system32\LogFiles\W3SVCX\EXxxxxxx.l og from all virtual servers
>to create the .cab file. For SBS Backup Logs, SSR will use the backup logs
>from the %sbsprogramdir%\Support\Backup Logs folder.
>
>
>
>
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>
>From: "=?Utf-8?B?VG9ueSBTdQ==?=" <>
>Subject: RE: Server Reports empty
>Date: Tue, 29 Nov 2005 18:31:02 -0800
>Newsgroups: microsoft.public.windows.server.sbs
>
>Hello Hendrik,
>
>Besides your Server Reports, check to see if you can access your Backup
>configuration, too (through the SBS management console).
>
>If both aren't working, your problem is likely because somehow a Host
>Header
>was assigned to your loopback address.
>
>Resolution:
>Open your IIS MMC > Default Website > Properties
>Click on the "Advanced" button to view the IP addresses and Host Headers.
>You should see your loopback address "127.0.0.1" and there should <not> be
>any Host Header assigned to it. If you see a Host Header, then edit the
>entry
>to remove it.
>Do not touch any other configuration, click "OK" until you close the IIS
>Console completely.
>
>Then, from a commandline type the following to stop/restart the IIS service
>
>iisreset
>
>Your Server Reports and Backup should both be working fine.
>--
>Tony Su
>www.su-networking.com
>ISA
>SBS
>Enterprise Mobile Solutions Architect
>---------------
>From: =?Utf-8?B?SGVuZHJpayBTZWxpZ2Vy?=
><>
>Subject: Server Reports empty
>Date: Tue, 29 Nov 2005 02:31:04 -0800
>Newsgroups: microsoft.public.windows.server.sbs
>
>Hello!
>This is my 2nd attempt to find a solution to Server Performance Report and
>Server Usage Report being empty. While looking through the newsgroups, I
>found at least 10 other postings on this topic without final solution, all
>from the last few months. Seems like something broke around SBS2003 SP1.
>
>PLEASE: Read this to the end, because a lot has been tried already. Esp.
>all
>KB-articles etc. won't help here, been there, done that, so I am looking
>for
>some creativity!!
>
>Here is the report I got this morning (well, except fot the Windows
SBS2003
>logo, which didn't paste into this text, and with some blank lines
removed):
>---snip---
>Server Performance Report for
>Report created on 29.11.2005 at 6:01 AM
>---------------------------------------------------------------------------
-
>----
>---------------------------------------------------------------------------
-
>----
>For an updated version of this report, visit the Remote Web Workplace. You
>can also use Terminal Services to connect to the server and view the
report
>in the Server Management Console.
>To get the latest news and updates about Windows Small Business Server,
and
>ask questions and collaborate with peers and experts, visit the Windows
>Small
>Business Server Community Web site.
>---snip---
>
>So the report simply stays empty. Similar for the usage report, it gives
>some lines which look like templates (such as \L# etc.), so also no
content.
>
>System is SBS2003, all updates, SP1, did a full reinstall of the system
>(erase C:\Program Files and C:\Windows and C:\Inetpub and started from
>scratch).
>
>I have also removed Monitoring per instructions, reinstalled, reinstalled
>monitoring, reapplied service packs, reinstalled MSDE, done it all again,
>you
>name it. No luck!
>
>BUT: "mssbsssr.exe -perf" does update the performance counters (after
>Monitoring reinstall, the counters are not set, as you can see if trying
to
>change the alert levels, and once mssbsssr is run, the counters are
there).
>Also, "mssbsssr -C:Server Performance Report" does send the report, I have
>it
>in my email every morning.
>
>There are no error messages in the event log, none in the logs of MSSBSSSR
>or on the database access (tried this as well: if I stop the SQL service,
I
>do get an error message that mssbsssr is not able to connect to the
>monitoring database, so looks like it does connect).
>
>I somehow have a suspicion that everything is working, just when mssbsssr
>assembles the report, it uses a blank or corrupted template. Just cannot
>find
>the template on the system, and there seems to be no documentation around
>for
>this "mssbsssr.exe" program.
>
>Does anyone have additional insights into the workings of this report
>generator? Maybe someone at MS actually knows how it assembles the data
and
>thus why the reports stay blank, if everything else works? Would greatly
>appreciate creative thinking with a solution!!
>
>Cheers,
>Hendrik Seliger
>
>
>
>--------------------
>>From: "Dr. Hendrik G. Seliger" <>
>>Newsgroups: microsoft.public.windows.server.sbs
>>References: <9C53AFA1-DDBF-421C-B0C2->
><A910ACAE-5FA3-46E9-A323->
><>
><7776b$438f4ec2$5477bc02$>
><>
>>Subject: Re: Server Reports empty
>>Date: Sat, 3 Dec 2005 22:03:45 +0100
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>X-RFC2646: Format=Flowed; Original
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>>X-Complaints-To:
>>Organization: chello.nl
>>Lines: 59
>>NNTP-Posting-Host: 84.119.188.2 (84.119.188.2)
>>NNTP-Posting-Date: Sat, 03 Dec 2005 22:03:45 +0100
>>X-Trace: e8f7543920831f1d219a722183
>>Path:
>TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfe ed00.sul.t-online.de!t-onl
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>ne.de!npeer.de.kpn-eurorings.net!feeder3.cambrium.nl!feed.tweaknews.n l!feed
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e
>uro.net!amsnews01.chello.com!amsnews14.chello.com !news.chello.nl.POSTED!not
-
>for-mail
>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227508
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Dear Jenny,
>>
>>thanks for your response. I followed your questions:
>>
>>> I. Please ensure "Local Service" and "Network Service" has the following
>>> permissions of the folder:
>>>
>>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>>> - Local Service Read & Execute, List Folder Contents, and Read
>permissions
>>> - Network Service Read & Execute, List Folder Contents, and Read
>>> permissions
>>
>>Both correct.
>>
>>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>>> Files
>>> - Local Service : Full Control permission
>>> - Network Service : Full Control permission
>>
>>Same here, all correct.
>>
>>
>>> II. Please check the following registry key and verify it:
>>>
>>> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>>> you can find the registry key in the following:
>>
>>That is exactly what it says.
>>
>>> III. Please check the setting in IIS:
>>>
>>> 1. Open IIS snap-in.
>>> 2. Go to Default Web Site/Remote.
>>> 3. Right click Remote and click Properties.
>>> 4. Click Directory Security tab.
>>> 5. Click Edit under "Authentication and access control".
>>> 6. Make sure that only the "Integrated Windows Authentication" is
>checked.
>>
>>Is set this way
>>
>>> 7. Click Edit under "IP address and domain name restriction".
>>> 8. Make sure that "Granted access" has been selected.
>>
>>Also set this way.
>>
>>> And then please restart IIS services and then check if this issue
>>> persists.
>>Still the same problem trying to access http://servername/Monitoring
>>
>>So not really closer to the solution.
>>
>>Again, the web-access is not the real important thing, if the reports are
>>correct as emailed, I'll be happy. But the empty reports are of no use.
>>Appreciate your help in getting to a solution!
>>
>>Cheers,
>>Hendrik
>>
>>
>>
>
>

Hi Hendrik,

Also please check other build-in sites (the Companyweb site, RWW site),
does its work well?

Additionally, please double check the Monitoring virtual directory has
pointed to appropriate location. You can refer to the following steps to
check:

1. Open IIS snap-in.
2. Go to Default Web Site/Monitoring.
3. Right click Remote and click Properties.
4. Click Virtual Directory tab.
5. Please ensure you have input proper Local Path (C:\Inetpub\Monitoring)
and also ensure the checkbox of Read, Log Visit and Index this resource are
checked.
And also ensure Application Settings as follows:

--Application Name: Monitoring
--Execute Permissions: Script only
--Application Pool: DefaultAppPool

Please double-check the default application pool in IIS. To do so:

1. Open IIS Manager.
2. Go to Server/Application Pools/DefaultAppPool.
3. Right click DefaultAppPool and click Properties.
4. Click the Identity tab.
5. Make sure the application pool is using "Predefined: Network Service" as
its identiry.
6. Run IISReset command and check whether the problem persists.

If you still can not access the monitoring site, I would like to introduce
you use FileMon tool to monitor the process. Please use the following steps
to capture data with these utilities. You will need to follow the steps
below to use the utility.

1. Please visit the following link to download and save the Filemon version
for your operating system from the following Web site:
http://www.sysinternals.com/ntw2k/source/filemon.shtml

- Download "Filemon (x86 - 76 KB) - you plan on using Filemon on
WinNT/2K/XP/2K3" if you plan to use Filemon on Windows 2000, Windows XP, or
Windows Server 2003.

2. Familiarize yourself with the Capture and Clear buttons below the menu
bar. You can alternatively use Ctrl+E and Ctrl+X.

3. Stop the capture and clear the current events. This will allow us to
capture minimal activity. There will be some activity that will be
extraneous, but that's okay. We would rather have to much data then not
capture the correct events.

4. Make sure your application is in a state where you are ready to
reproduce the problem (Open IE, and input URL: http://localhost/monitoring).

NOTE: In order to see minimal traffic from the utilities close all other
applications that are not involved in the test.

5. Click the capture button or use Ctrl+E to start capturing data.

6. Reproduce the problem (click "Enter" key to go to the monitoring site).

7. Stop the capture by clicking the 'Capture' button or use Ctrl+E.

8. Save each capture to a file, zip them up and send them to me for review.

I appreciate your time! I am happy to be assistance of you.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>X-Tomcat-ID: 43407037
>References: <9C53AFA1-DDBF-421C-B0C2->
<A910ACAE-5FA3-46E9-A323->
<>
<7776b$438f4ec2$5477bc02$>
<>
<e8f75$43920831$5477bc02$>
<OPWKlIY#>
>MIME-Version: 1.0
>Content-Type: text/plain
>Content-Transfer-Encoding: 7bit
>From: v- ("Jenny wu [MSFT]")
>Organization: Microsoft
>Date: Fri, 09 Dec 2005 02:17:12 GMT
>Subject: Re: Server Reports empty
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>Message-ID: <D151saG$>
>Newsgroups: microsoft.public.windows.server.sbs
>Lines: 906
>Path: TK2MSFTNGXA02.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228916
>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
>
>Hi Hendrik,
>
>Thanks for your update by mail. I appreciate your time!
>
>OK, I will wait you. And the web access to monitoring is a test to isolate
>the issue so that we can find the root cause efficiently. Please try the
>test when you can touch the Server box and let me know the result.
>
>I do understand your concern and we will try our bests to help you-).
>
>Have a nice day!
>
>Sincerely,
>
>Jenny Wu
>Microsoft CSS Online Newsgroup Support
>Get Secure! - www.microsoft.com/security
>================================================= =====
>This newsgroup only focuses on SBS technical issues. If you have issues
>regarding other Microsoft products, you'd better post in the corresponding
>newsgroups so that they can be resolved in an efficient and timely manner.
>You can locate the newsgroup here:
>http://www.microsoft.com/communities...s/default.aspx
>
>When opening a new thread via the web interface, we recommend you check
the
>"Notify me of replies" box to receive e-mail notifications when there are
>any updates in your thread. When responding to posts via your newsreader,
>please "Reply to Group" so that others may learn and benefit from your
>issue.
>
>Microsoft engineers can only focus on one issue per thread. Although we
>provide other information for your reference, we recommend you post
>different incidents in different threads to keep the thread clean. In
doing
>so, it will ensure your issues are resolved in a timely manner.
>
>For urgent issues, you may want to contact Microsoft CSS directly. Please
>check http://support.microsoft.com for regional support phone numbers.
>
>Any input or comments in this thread are highly appreciated.
>================================================= =====
>This posting is provided "AS IS" with no warranties, and confers no rights.
>The partner mail content:
>===================
>Dear Jenny,
>I am at the moment on a business trip and the location I am working at has
>an outgoing firewall, preventing me from getting into my intranet.
>Consequently I will probably not be able to test your recommendations
>before end of next week.
>
>However, as I wrote before, the web access to Monitoring is not the
>concern, but the fact that the reports contain no data. I will forward you
>the emailed report I receive fyi.
>
>Regards,
>Hendrik Seliger
>===================
>
>--------------------
>>X-Tomcat-ID: 160978617
>>References: <9C53AFA1-DDBF-421C-B0C2->
><A910ACAE-5FA3-46E9-A323->
><>
><7776b$438f4ec2$5477bc02$>
><>
><e8f75$43920831$5477bc02$>
>>MIME-Version: 1.0
>>Content-Type: text/plain
>>Content-Transfer-Encoding: 7bit
>>From: v- ("Jenny wu [MSFT]")
>>Organization: Microsoft
>>Date: Mon, 05 Dec 2005 09:56:17 GMT
>>Subject: Re: Server Reports empty
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>Message-ID: <OPWKlIY#>
>>Newsgroups: microsoft.public.windows.server.sbs
>>Lines: 801
>>Path: TK2MSFTNGXA02.phx.gbl
>>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:227743
>>NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
>>
>>Hi Hendrik,
>>
>>Thanks for your update.
>>
>>I am sorry for the delayed response due to weekend. Please understand
that
>>the newsgroups are staffed weekdays by Microsoft Support professionals to
>>answer your systems and applications questions. Your understanding is
>>greatly appreciated!
>>
>>For my colleague worked for you before, please double check the settings
>>she has suggested.
>>
>>And please check the following article to see if it can resolve your
>issue:
>>You may receive error messages from Reporting Services after you install
>>the ASP.NET ValidatePath Module
>>http://support.microsoft.com/kb/887787
>>
>>What is more, I have noticed that the URL you used to access the
>monitoring
>>page is that: http://aladdin/monitoring, the aladdin is your server host
>>name? Please try to use http://internal IP/monitoring to test, how about
>>the result?
>>
>>I have researched your issue for some time, I found it is some specific.
>It
>>is recommended you contact CSS directly so that a dedicated Support
>>Professional can work with you in a more timely and efficient manner.
>>
>>For your convenience, I list the following link for you:
>>
>>International Support (non-US/Canada):
>>http://support.microsoft.com/common/international.aspx
>>
>>US and Canada:
>>http://support.microsoft.com/default...;OfferProPhone
>>
>>Hope above information helps! I am happy to be assistance of you-).
>>
>>Have a nice day!
>>
>>Sincerely,
>>
>>Jenny Wu
>>Microsoft CSS Online Newsgroup Support
>>Get Secure! - www.microsoft.com/security
>>================================================ ======
>>This newsgroup only focuses on SBS technical issues. If you have issues
>>regarding other Microsoft products, you'd better post in the
corresponding
>>newsgroups so that they can be resolved in an efficient and timely
manner.
>>You can locate the newsgroup here:
>>http://www.microsoft.com/communities...s/default.aspx
>>
>>When opening a new thread via the web interface, we recommend you check
>the
>>"Notify me of replies" box to receive e-mail notifications when there are
>>any updates in your thread. When responding to posts via your newsreader,
>>please "Reply to Group" so that others may learn and benefit from your
>>issue.
>>
>>Microsoft engineers can only focus on one issue per thread. Although we
>>provide other information for your reference, we recommend you post
>>different incidents in different threads to keep the thread clean. In
>doing
>>so, it will ensure your issues are resolved in a timely manner.
>>
>>For urgent issues, you may want to contact Microsoft CSS directly. Please
>>check http://support.microsoft.com for regional support phone numbers.
>>
>>Any input or comments in this thread are highly appreciated.
>>================================================ ======
>>This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>>
>>---------------------
>>From: "Dr. Hendrik G. Seliger" <>
>>Newsgroups: microsoft.public.windows.server.sbs
>>Subject: Re: Server Reports empty
>>Date: Sat, 3 Dec 2005 22:03:45 +0100
>>
>>Dear Jenny,
>>
>>thanks for your response. I followed your questions:
>>
>>> I. Please ensure "Local Service" and "Network Service" has the following
>>> permissions of the folder:
>>>
>>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>>> - Local Service Read & Execute, List Folder Contents, and Read
>permissions
>>> - Network Service Read & Execute, List Folder Contents, and Read
>>> permissions
>>
>>Both correct.
>>
>>> The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>>> Files
>>> - Local Service : Full Control permission
>>> - Network Service : Full Control permission
>>
>>Same here, all correct.
>>
>>
>>> II. Please check the following registry key and verify it:
>>>
>>> The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>>> you can find the registry key in the following:
>>
>>That is exactly what it says.
>>
>>> III. Please check the setting in IIS:
>>>
>>> 1. Open IIS snap-in.
>>> 2. Go to Default Web Site/Remote.
>>> 3. Right click Remote and click Properties.
>>> 4. Click Directory Security tab.
>>> 5. Click Edit under "Authentication and access control".
>>> 6. Make sure that only the "Integrated Windows Authentication" is
>checked.
>>
>>Is set this way
>>
>>> 7. Click Edit under "IP address and domain name restriction".
>>> 8. Make sure that "Granted access" has been selected.
>>
>>Also set this way.
>>
>>> And then please restart IIS services and then check if this issue
>>> persists.
>>Still the same problem trying to access http://servername/Monitoring
>>
>>So not really closer to the solution.
>>
>>Again, the web-access is not the real important thing, if the reports are
>>correct as emailed, I'll be happy. But the empty reports are of no use.
>>Appreciate your help in getting to a solution!
>>
>>Cheers,
>>Hendrik
>>
>>_____________________________________________
>>From: Jenny Wu (CS&S)
>>Sent: Friday, December 02, 2005 4:51 PM
>>To: Jenny Wu (CS&S)
>>Subject: RE: PR-31478046-Server Reports empty
>>
>>Hi Hendrik,
>>
>>Thanks for your information.
>>
>>For the error information:
>>
>>Security Exception
>>Description: The application attempted to perform an operation not
allowed
>>by the security policy. To grant this application the required permission
>>please contact your system administrator or change the application''s
>trust
>>level in the configuration file.
>>
>>Exception Details: System.Security.SecurityException: Request for the
>>permission of type System.Web.AspNetHostingPermission, System,
>>Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
>failed.
>>
>>Based on my research, the issue should caused by permissions. Please
>follow
>>below steps to try to resolve it:
>>
>>I. Please ensure "Local Service" and "Network Service" has the following
>>permissions of the folder:
>>
>>The folder: %windir%\Microsoft.NET\Framework\v1.1.4322
>>- Local Service Read & Execute, List Folder Contents, and Read permissions
>>- Network Service Read & Execute, List Folder Contents, and Read
>>permissions
>>
>>The folder: %windir%\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET
>>Files
>>- Local Service : Full Control permission
>>- Network Service : Full Control permission
>>
>>II. Please check the following registry key and verify it:
>>
>>The value of "Current_NameSpace_Catalog" should be "Namespace_Catalog5",
>>you can find the registry key in the following:
>>
>>HKLM\System\CurrentControlSet\Services\Winsock2\ Parameters
>>
>>III. Please check the setting in IIS:
>>
>>1. Open IIS snap-in.
>>2. Go to Default Web Site/Remote.
>>3. Right click Remote and click Properties.
>>4. Click Directory Security tab.
>>5. Click Edit under "Authentication and access control".
>>6. Make sure that only the "Integrated Windows Authentication" is checked.
>>7. Click Edit under "IP address and domain name restriction".
>>8. Make sure that "Granted access" has been selected.
>>
>>And then please restart IIS services and then check if this issue
persists.
>>
>>Please note that after we run the Monitoring Configuration Wizard to
reset
>>performance and usage settings, the original performance and usage data
>>will be removed. The server will start to collect new counter value from
>>the beginning. It will take more than 24 hours so that the report can be
>>generated.
>>
>>I appreciate your time to the issue! I am happy to assistance of you and
>>look forward to your reply!
>>
>>Have a nice day!
>>
>>Sincerely,
>>
>>Jenny Wu
>>Microsoft CSS Online Newsgroup Support
>>
>>You can do follow steps to reset performance and usage settings:
>>
>>NOTE: After doing the following steps, the original performance and usage
>>data will be removed. The server will start to collect new counter value
>>from the beginning.
>>
>>1. Open Server Management console, navigate to 'Monitoring and Reporting'
>>snap-in. In the right panel, click 'Set Up Monitoring Reports and
Alerts'.
>>
>>2. In the wizard, click 'Next'->Select 'Reinstall monitoring
>>features'->Select the options if you want to receive the report e-mails.
>>Check 'View the usage report in Server Management' option. If you want to
>>receive the usage report e-mail, also check the option below->Add the
>users
>>which you allow them to view the usage report to the authorized
>>list->Select the option if you want to receive the performance
>>alerts->Click 'Finish' button to complete the configurations.
>>
>>3. After doing the above steps, the performance and usage data will be
>>reset. Please wait for 24 hours and then you will see the reports through
>>the Monitoring and Reporting console.
>>
>>If you have any questions or concerns related to this issue, please let
me
>>know.
>>
>>815166 HOW TO: Troubleshoot ASP.NET Web Applications
>>http://support.microsoft.com/?id=815166
>>
>>317012 INFO: Process and Request Identity in ASP.NET
>>http://support.microsoft.com/?id=317012
>>
>>
>>4. Open Windows Explorer and make sure the ASPNET account has Full
Control
>>to the following folder:
>>
>> C:\WINNT\Microsoft.NET\Framework\v1.1.4322\Tempora ry ASP.NET Files
>>
>>5. Restart IIS services and then check if this issue persists.
>>
>>For more information, refer to the following articles:
>>
>>823379 "Server Error in ''/'' Application. Access to the Path <Path> Is
>>Denied"
>>http://support.microsoft.com/?id=823379
>>
>>317012 INFO: Process and Request Identity in ASP.NET
>>http://support.microsoft.com/?id=317012
>>
>>If you still experience this issue, please perform the following steps to
>>enable verbose error output so we can troubleshoot further:
>>
>>1. Open C:\Program Files\Common Files\Microsoft Shared\Web Server
>>Extensions\60\template\layouts\ in Windows Explorer.
>>
>>2. Copy web.config to webold.config.
>>
>>3. Open web.config in Notepad.
>>
>>4. Find the following line:
>>
>> <customErrors mode="On"/>
>>
>>5. Change it to:
>>
>> <customErrors mode="Off"/>
>>
>>6. Reload the page and then send the output to me as what you have done
in
>>the Word document.
>>
>>For more information, refer to:
>>
>>815166 HOW TO: Troubleshoot ASP.NET Web Applications
>>http://support.microsoft.com/?id=815166
>>
>>
>>Add Local Service and Network Service account Read & Execute, List Folder
>>Contents, and Read permissions to
>>%windir%\Microsoft.NET\Framework\v1.1.4322.
>>
>>
>>Add Local Service and Network Service account Full Control permission to.
>>
>>
>>I. Grant the FullTrust right to the remote share: 1. On the Web server,
>>open Administrative Tools, and then double-click Microsoft .NET Framework
>>Configuration.
>>2. Expand Runtime Security Policy, expand Machine, and then expand Code
>>Groups.
>>3. Right-click All_Code, and then click New.
>>4. Select Create a new code group. Give your code group a relevant name,
>>such as the name of the applications share. Click Next.
>>5. In the Choose the condition type for this code group list, select URL.
>>6. In the URL text box, type the path of the share in the following
format
>>(where computername is the name of the computer that is hosting the
remote
>>share, and sharename is the name of the share):
>>file:////\\computername\sharename\*
>>
>>7. Click Next. On the next page, select Use an existing permission set,
>and
>>then select FullTrust.
>>
>>8. Click Next, and then click Finish.
>>9. Restart Internet Information Services (IIS) to restart the ASP.NET
>>worker process.
>>
>>
>> this issue may occur if the Local Service and Network Service accounts
do
>>not have Full Control to the "Temporary ASP.NET Files" folder.
>>
>>
>>RESOLUTION
>>==========
>>
>>To resolve this issue, follow these steps:
>>
>>Add Local Service and Network Service account Read & Execute, List Folder
>>Contents, and Read permissions to
>>%windir%\Microsoft.NET\Framework\v1.1.4322.
>>
>>
>>Add Local Service and Network Service account Full Control permission to
>>%windir%\Microsoft.NET\Framework\v1.1.4322\Tempo rary ASP.NET Files.
>>
>>For the new exception, you can set the trust level to Full in web.config
>to
>>test:
>><trust level = "Full" />
>>
>>
>>Does the page try to load some assemblies over a UNC path?
>>If so, you need grant trust permissions to those assemblies in
>>Administrative Tools->.NET Framework 1.1 Configuration:
>>
>>Go to Runtime Security Policy->Machine->Code Groups, add a new group in
>>LocalIntranet_zone.
>>Choose URL as the condition type and input the path of assembly as:
>>\\hostname\folder\assemblyname.dll or
>>file://hostname/folder/assemblyname.dll .
>>Choose the FullTrust permission set.
>>Then use iisreset to restart IIS and see if it works now.
>>
>>After putting offline and back online the File Share resource on the
>>cluster, everything works !
>>Do you suggest me to increase the number of maximum connection ?
>>
>>
>>was looking around and was also
>>wondering if you had tried the following: Make sure that the ASPNET svc
>has
>>permissions to read the folder you access. If it does, then you might try
>>impersonation. here is how i got it moving start -> run -> control
>>userpasswords2
>>select the account ASPNET, go to Properties go to Groupmembership tab,
>>under the
>>'Other' option, select administrator click ok and ok. Buz
>>
>>
>>897127 Frequently asked questions: SRSDiag - SRS Data Gathering and
>>Diagnosis
>>http://support.microsoft.com/?id=897127
>>
>>In order to solve this, we used the solution as mentioned in
>>- 320268 PRB: "System.Security.SecurityException: Security error" Error
>>Message
>><http://support.microsoft.com/?id=320268>
>>Also we changed the username and password in <processmodel> tag in the
>>machine.config file to reflect a domain account.
>>
>>The .Net Data SQL Provider (System.Data.SqlClient) requires Microsoft
Data
>>Access
>>Components(MDAC) version 2.6 or later.
>>
>>CAUSE:
>>ASPNET permissions on the IIS machine
>>
>>RESOLUTION:
>>we had to explicitly grant permissions for the ASPNET account to the
>below
>>registry key:
>>HKLM\System\CurrentControlSet\Services\WinSock2\ Parameters
>>
>>From: "Dr. Hendrik G. Seliger" <>
>>Newsgroups: microsoft.public.windows.server.sbs
>>Subject: Re: Server Reports empty
>>Date: Thu, 1 Dec 2005 20:27:43 +0100
>>
>>Hello Jenny (and Tony),
>>thanks for the responses. Didn't solve my problem (yet, I hope), so here
my
>>comments:
>>
>>- there was no host header set for the default website, and I added the
>>127.0.0.1 without header just to be sure.
>>- I can however not access the Monitoring website via the browser. The
>error
>>message I get points to a .NET security issue. I copy the error message
>>further down. My detailed responses here after each of Jenny's questions:
>>
>>> Now let" s perform some tests to isolate the issue:
>>> 1. Please open IE and input URL: http://servername/Monitoring (note:
>>> please
>>> change servername to your server name), Can you see the report content?
>If
>>> not, please reproduce the issue and catch a screen shot for analyze.
>>No, as indicated above. Although I do see something in the Server
>>Management
>>console. I attach a screenshot of the report in the console ("Server
>>Perf.jpg" resp. "Usage.jpg").
>>
>>The error I get when I access http://servername/Monitoring is in the
>>attachement "Monitoring via Explorer.jpg". Then I have disabled the
custom
>>error messages, so there
>>is a bit more detail to the problem visible. Attached a screenshot of the
>>error page ("Monitoring via Explorer full error.jpg").
>>
>>> 2. Can you use other wizards normally in server management console? Such
>>> as
>>> Fax configuration console, RRAS wizard and so on. If not, please also
>>> reproduce it and help me catch screen shots.
>>All wizards work fine, fax is operating without problems, same for
internet
>>connection. I do not have automatic backup set up (I keep the backup
medium
>>in a fireproof place, so have to do it manually), but the wizard also
>starts
>>fine.
>>
>>> 3. Can you access the Companyweb site successfully?
>>Affirmative. Works just fine.
>>
>>> Also I would like to suggest you reinstall reporting component to make
>>> thing go well. Please refer to following steps:
>>Negative. As I wrote in my inital posting, I have done this about 10 times
>>now, using exactly those instructions (provided in an earlier posting of
>>mine by a colleague of yours; never got to a solution though, as my
>response
>>was a bit delayed due to a longer business trip to China).
>>
>>Anyway, I did it again just so we get this out of the way: the
>>reinstallation did not solve the problem. (Actually, above screenshots
are
>>made right after the reinstallation).
>>
>>
>>Back to: Any ideas? The Web-access seems to be linked to .NET security
>>settings, as I take from the error messages, but that's not too much of a
>>concern for me, as I do receive the reports via email, but they are just
>as
>>empty (exact same content) as in the attached "Server Perf.jpg" and
>>"Usage.jpg". Appreciate your support and ideas!
>>
>>Cheers,
>>Hendrik
>>_____________________________________________
>>From: Jenny Wu (CS&S)
>>Sent: Wednesday, November 30, 2005 4:21 PM
>>To: Jenny Wu (CS&S)
>>Subject: PR-31478046-Server Reports empty
>>
>>Hi Hendrik,
>>
>>Thanks for posting here! Also thanks for Tony' s input.
>>
>>For your description, I understand that you have some problems to the
>>server performance report and status report on the SBS 2003 SP1 box. If I
>>am off base, please don't hesitate to let me know.
>>
>>Before trouble shooting the issue, I would like to give a brief
>>introduction about the Reporting and Monitoring feature of SBS 2003.
>>
>>As we know, there is not an file which contains the server usage
>>information in the SBS 2003 server, when the monitoring and reporting
>>wizard is run for the first time, a new instance of MSDE will be
installed
>>and the monitoring database will be configured no matter what is selected
>>in the wizard, the usage report will be created by the querying the data
>in
>>the SBS 2003 and then compose a report to the user, it is an dynamic
>>report.
>>
>>Generally speaking, the reports include statistics on Internet, e-mail,
>>fax, and remote connectivity. This information can help VAPs identify
>>potential problem areas, such as Internet misuse, a need for greater
>>network capacity, or a need for more modems for fax usage or remote
>>connectivity. This information will also help business owners see what
>>their employees are doing, and determine where they may be losing
>>productivity or what security adjustments need to be made.
>>There are two formats for the Server Usage Report: Basic (Web and e-mail)
>>and Detailed (Web, e-mail, remote connections and fax). The date range
for
>>the current report is shown, and a button named Create New Report on the
>>upper right allows you to create a new report. A link named Definitions
on
>>the upper left will bring up a list of definitions for the report
>>(http://servername/monitoring/tabldefs.html). There are four ways to view
>>the report:
>>1. E-mail (through the bi-weekly server status reports)
>>2. Intranet (through http://servername/Monitoring)
>>3. Internet - Remote Web Workplace
>>4. Monitoring and Reporting snap-in in Server Management console.
>>You can also view the Server Usage Report on the intranet by opening a
>>browser window and typing http://servername/monitoring/, which brings up
>>the Query.aspx page. Enter information for the date and time of the
report
>>and whether you want a standard or detailed version. Click Create Report
>>and it will create a usage report on the fly based on the information you
>>entered.
>>
>>Now let" s perform some tests to isolate the issue:
>>1. Please open IE and input URL: http://servername/Monitoring (note:
>please
>>change servername to your server name), Can you see the report content?
If
>>not, please reproduce the issue and catch a screen shot for analyze.
>>
>>To make a screen shot:
>>A. Press Alt + Pr Scrn to capture a screen shot.
>>B. From Start, go to Run, enter pbrush in the Open box, and then click OK.
>>C. Use Ctrl + V to paste the screen shot to the canvas.
>>D. From the File menu, go to Save and save as a JPG file.
>>
>>2. Can you use other wizards normally in server management console? Such
>as
>>Fax configuration console, RRAS wizard and so on. If not, please also
>>reproduce it and help me catch screen shots.
>>
>>3. Can you access the Companyweb site successfully?
>>
>>Also I would like to suggest you reinstall reporting component to make
>>thing go well. Please refer to following steps:
>>
>>- Uninstall the SBS Monitoring component
>>
>>1. Click Start, click Control Panel, and then click Add or Remove
Programs.
>>2. Select Windows Small Business Server 2003 and then click
Change/Remove.
>>The Setup Wizard appears.
>>3. Click Next to start the wizard.
>>4. On the Windows Configuration page, click Next.
>>5. On the Component Selection page, in the Action column, change Server
>>Tools to Maintenance, change Monitoring component to Remove, and then
>click
>>Next.
>>6. On the Component Summary page, click Next.
>>7. Click Finish.
>>
>>- Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)
>>
>>In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
>>(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
>>that you want to remove, click Yes.
>>
>>- Delete Registry Keys
>>
>>1. Delete
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusin essServer\Monitoring
>>2. Delete
>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsof t SQL Server\SBSMONITORING
>>
>>- Delete IIS Virtual Directory
>>
>>1. Open IIS, expand servername, Web Sites, Default Web Site
>>2. Delete Monitoring
>>
>>- Rename Folders
>>
>>1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
>>MSSQL$SBSMONITORING.OLD
>>2. Rename c:\inetpub\monitoring to monitoring.old
>>
>>- Install the Monitoring component
>>
>>1. In Add or Remove Programs, select Windows Small Business Server 2003
>and
>>then click Change/Remove. The Setup Wizard appears.
>>2. Click Next.
>>3. On the Windows Configuration page, click Next.
>>4. On the Component Selection page, in the Action column, change Server
>>Tools to Maintenance, change Monitoring component to Install, and then
>>click Next.
>>5. On the Logon Information page, click Next.
>>6. On the Component Summary page, click Next.
>>7. Click Finish.
>>
>>And then try to test, how about the result?
>>
>>Hope above information helps! I am happy to be assistance of you and look
>>forward to your reply!
>>
>>Have a nice day!
>>
>>Sincerely,
>>
>>Jenny Wu
>>Microsoft CSS Online Newsgroup Support
>>
>>SSR doesn't allow you to customize the contents of the report other than
>to
>>specify additional logs to be attached. However, you can change the
>>schedule and who will receive the reports from the Monitoring and Report
>>snap-in, Change Server Status Report Settings shortcut
>>(%sbsprogramdir%\monitoring\mssbsssr.exe /configure).
>>
>>Both Server Status Reports have five tabs containing configuration
>>information. The following is a breakdown of each tab and what
>>configuration options are included.
>>
>>General
>>General contains the report name and description fields. If the report
>name
>>is changed here, the name of the corresponding task in Task Scheduler
will
>>be changed automatically.
>>
>>Content
>>Content contains selections for what type of information you want to
>>include in the report; performance or usage statistics, and what log
files
>>to be attached with each report. The log files that are available by
>>default are Application Event Log, IIS Logs, SBS Backup Logs, Security
>>Event Log, and System Event Log. You can also attach additional logs by
>>specifying the log locations and their display name. All of the logs will
>>be compressed into a single .cab filed named Log.cab which will be
>attached
>>to the report. Any new logs created or updated since the last report are
>>included in the current report. If there are no updates to any of the
>logs,
>>only a status log, File Attachment Status.txt, is attached to the report.
>>
>>For event log, SSR will always send the most up-to-date version of the
>>logs. SSR will copy the event logs from %windir%\system32\config, rename
>>them to AppBkup.evt, SecBkup.evt, and SysBkup.evt, and then copy them
into
>>%alluserprofile%\Application Data. They will be used to create the .cab
>>file. For IIS logs, SSR will use the
>>%systemroot\system32\LogFiles\W3SVCX\EXxxxxxx.lo g from all virtual
servers
>>to create the .cab file. For SBS Backup Logs, SSR will use the backup
logs
>>from the %sbsprogramdir%\Support\Backup Logs folder.
>>
>>
>>
>>
>>
>>Have a nice day!
>>
>>Sincerely,
>>
>>Jenny Wu
>>Microsoft CSS Online Newsgroup Support
>>
>>From: "=?Utf-8?B?VG9ueSBTdQ==?=" <>
>>Subject: RE: Server Reports empty
>>Date: Tue, 29 Nov 2005 18:31:02 -0800
>>Newsgroups: microsoft.public.windows.server.sbs
>>
>>Hello Hendrik,
>>
>>Besides your Server Reports, check to see if you can access your Backup
>>configuration, too (through the SBS management console).
>>
>>If both aren't working, your problem is likely because somehow a Host
>>Header
>>was assigned to your loopback address.
>>
>>Resolution:
>>Open your IIS MMC > Default Website > Properties
>>Click on the "Advanced" button to view the IP addresses and Host Headers.
>>You should see your loopback address "127.0.0.1" and there should <not>
be
>>any Host Header assigned to it. If you see a Host Header, then edit the
>>entry
>>to remove it.
>>Do not touch any other configuration, click "OK" until you close the IIS
>>Console completely.
>>
>>Then, from a commandline type the following to stop/restart the IIS
service
>>
>>iisreset
>>
>>Your Server Reports and Backup should both be working fine.
>>--
>>Tony Su
>>www.su-networking.com
>>ISA
>>SBS
>>Enterprise Mobile Solutions Architect
>>---------------
>>From: =?Utf-8?B?SGVuZHJpayBTZWxpZ2Vy?=
>><>
>>Subject: Server Reports empty
>>Date: Tue, 29 Nov 2005 02:31:04 -0800
>>Newsgroups: microsoft.public.windows.server.sbs
>>
>>Hello!
>>This is my 2nd attempt to find a solution to Server Performance Report
and
>>Server Usage Report being empty. While looking through the newsgroups, I
>>found at least 10 other postings on this topic without final solution,
all
>>from the last few months. Seems like something broke around SBS2003 SP1.
>>
>>PLEASE: Read this to the end, because a lot has been tried already. Esp.
>>all
>>KB-articles etc. won't help here, been there, done that, so I am looking
>>for
>>some creativity!!
>>
>>Here is the report I got this morning (well, except fot the Windows
>SBS2003
>>logo, which didn't paste into this text, and with some blank lines
>removed):
>>---snip---
>>Server Performance Report for
>>Report created on 29.11.2005 at 6:01 AM
>>--------------------------------------------------------------------------
-
>-
>>----
>>--------------------------------------------------------------------------
-
>-
>>----
>>For an updated version of this report, visit the Remote Web Workplace.
You
>>can also use Terminal Services to connect to the server and view the
>report
>>in the Server Management Console.
>>To get the latest news and updates about Windows Small Business Server,
>and
>>ask questions and collaborate with peers and experts, visit the Windows
>>Small
>>Business Server Community Web site.
>>---snip---
>>
>>So the report simply stays empty. Similar for the usage report, it gives
>>some lines which look like templates (such as \L# etc.), so also no
>content.
>>
>>System is SBS2003, all updates, SP1, did a full reinstall of the system
>>(erase C:\Program Files and C:\Windows and C:\Inetpub and started from
>>scratch).
>>
>>I have also removed Monitoring per instructions, reinstalled, reinstalled
>>monitoring, reapplied service packs, reinstalled MSDE, done it all again,
>>you
>>name it. No luck!
>>
>>BUT: "mssbsssr.exe -perf" does update the performance counters (after
>>Monitoring reinstall, the counters are not set, as you can see if trying
>to
>>change the alert levels, and once mssbsssr is run, the counters are
>there).
>>Also, "mssbsssr -C:Server Performance Report" does send the report, I
have
>>it
>>in my email every morning.
>>
>>There are no error messages in the event log, none in the logs of
MSSBSSSR
>>or on the database access (tried this as well: if I stop the SQL service,
>I
>>do get an error message that mssbsssr is not able to connect to the
>>monitoring database, so looks like it does connect).
>>
>>I somehow have a suspicion that everything is working, just when mssbsssr
>>assembles the report, it uses a blank or corrupted template. Just cannot
>>find
>>the template on the system, and there seems to be no documentation around
>>for
>>this "mssbsssr.exe" program.
>>
>>Does anyone have additional insights into the workings of this report
>>generator? Maybe someone at MS actually knows how it assembles the data
>and
>>thus why the reports stay blank, if everything else works? Would greatly
>>appreciate creative thinking with a solution!!
>>
>>Cheers,
>>Hendrik Seliger
>>
>>
>>
>>--------------------
>>>From: "Dr. Hendrik G. Seliger" <>
>>>Newsgroups: microsoft.public.windows.server.sbs
>>>References: <9C53AFA1-DDBF-421C-B0C2->
>><A910ACAE-5FA3-46E9-A323->
>><>
>><7776b$438f4ec2$5477bc02$>
>><>
>>>Subject: Re: Server Reports empty
>>>Date: Sat, 3 Dec 2005 22:03:45 +0100
>>>X-Priority: 3
>>>X-MSMail-Priority: Normal
>>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>>X-RFC2646: Format=Flowed; Original
>>>Message-ID: <e8f75$43920831$5477bc02$>
>>>X-Complaints-To:
>>>Organization: chello.nl
>>>Lines: 59
>>>NNTP-Posting-Host: 84.119.188.2 (84.119.188.2)
>>>NNTP-Posting-Date: Sat, 03 Dec 2005 22:03:45 +0100
>>>X-Trace: e8f7543920831f1d219a722183
>>>Path:
>>TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsf eed00.sul.t-online.de!t-on
l
>i
>>ne.de!npeer.de.kpn-eurorings.net!feeder3.cambrium.nl!feed.tweaknews.n l!fee
d
>1
>>0.multikabel.net!multikabel.net!feed20.multikabe l.net!news2.euro.net!news2

Hi Jenny,
finally back from my trip. Here my comments:

> Also please check other build-in sites (the Companyweb site, RWW site),
> does its work well?
Work without problems.

> Additionally, please double check the Monitoring virtual directory has
> 5. Please ensure you have input proper Local Path (C:\Inetpub\Monitoring)
Is correct!

> and also ensure the checkbox of Read, Log Visit and Index this resource are
> checked.
Also correct!

> And also ensure Application Settings as follows:
> --Application Name: Monitoring
> --Execute Permissions: Script only
> --Application Pool: DefaultAppPool
Also correct!

> Please double-check the default application pool in IIS. To do so:
> 5. Make sure the application pool is using "Predefined: Network Service" as
> its identiry.
> 6. Run IISReset command and check whether the problem persists.
Was set correctly, so no change on IISReset.

> If you still can not access the monitoring site, I would like to introduce
> you use FileMon tool to monitor the process. Please use the following steps
> 5. Click the capture button or use Ctrl+E to start capturing data.
> 6. Reproduce the problem (click "Enter" key to go to the monitoring site).
> 7. Stop the capture by clicking the 'Capture' button or use Ctrl+E.
Did that, I will send it to you per email (my news provider has removed the
thread by now, and I have not figured out a way to attach files to the news
access via microsoft.com, which I am now using).

Thanks for your help and for not letting go!

Cheers,
Hendrik

Hi Hendrik,

Thanks for your update!

I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!

For your current situation, please try to check the following settings:

1. Please compare the Web.config file in C:\inetpub\monitoring with a
working one. Do you have another fine SBS 2003 server box? You can mail me
the web.config file.

2. Please double check the default website to see if the default nature is
changed.

3. Please take a look at the following KB article to see if it helps.

842419 How to grant permissions to a custom assembly that is referenced in a
http://support.microsoft.com/?id=842419

I appreciate your efforts and time to the issue. I am happy to be further
assistance of you!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Server Reports empty
>thread-index: AcYDvkiCy3hOdi5pQOiC5VHf/FhcYA==
>X-WBNR-Posting-Host: 84.119.188.2
>From: =?Utf-8?B?SGVuZHJpayBTZWxpZ2Vy?=
<>
>References: <9C53AFA1-DDBF-421C-B0C2->
<A910ACAE-5FA3-46E9-A323->
<>
<7776b$438f4ec2$5477bc02$>
<>
<e8f75$43920831$5477bc02$>
<OPWKlIY#>
<D151saG$>
<C9eWc8G$>
>Subject: Re: Server Reports empty
>Date: Sun, 18 Dec 2005 02:32:02 -0800
>Lines: 41
>Message-ID: <10156710-6B00-4B62-9AD0->
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
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>Priority: normal
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>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230911
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Jenny,
>finally back from my trip. Here my comments:
>
>> Also please check other build-in sites (the Companyweb site, RWW site),
>> does its work well?
>Work without problems.
>
>> Additionally, please double check the Monitoring virtual directory has
>> 5. Please ensure you have input proper Local Path
(C:\Inetpub\Monitoring)
>Is correct!
>
>> and also ensure the checkbox of Read, Log Visit and Index this resource
are
>> checked.
>Also correct!
>
>> And also ensure Application Settings as follows:
>> --Application Name: Monitoring
>> --Execute Permissions: Script only
>> --Application Pool: DefaultAppPool
>Also correct!
>
>> Please double-check the default application pool in IIS. To do so:
>> 5. Make sure the application pool is using "Predefined: Network Service"
as
>> its identiry.
>> 6. Run IISReset command and check whether the problem persists.
>Was set correctly, so no change on IISReset.
>
>> If you still can not access the monitoring site, I would like to
introduce
>> you use FileMon tool to monitor the process. Please use the following
steps
>> 5. Click the capture button or use Ctrl+E to start capturing data.
>> 6. Reproduce the problem (click "Enter" key to go to the monitoring
site).
>> 7. Stop the capture by clicking the 'Capture' button or use Ctrl+E.
>Did that, I will send it to you per email (my news provider has removed
the
>thread by now, and I have not figured out a way to attach files to the
news
>access via microsoft.com, which I am now using).
>
>Thanks for your help and for not letting go!
>
>Cheers,
>Hendrik
>
>