"The server you are connected to is using a security certificate..

I recently upgraded to Vista and am using Windows Mail for my mail server. I
get the following pop up message box when sending to some of my regular
contacts:

"The server you are connected to is using a security certificatethat could
not be verified.

A certificate chain processed, but terminated in a root certificate which is
not trusted by the trust provider.

Do you want to continue using this server?"

Does anyone know of a setting that will eliminate this? It is frustrating
and more than a little annoying to have to manually allow these emails to
send.

To troubleshoot this problem I need to know:
The name of your outgoing (SMTP) mail server, whether it is using a
port other than the standard '25', and if the SSL option is enabled.

Incidentally, Windows Mail is not your "mail server", it is a mail client.

--
Gary VanderMolen, MS-MVP (Mail)


"pk208" <> wrote in message news:44BBB818-8DFD-411D-A677-...
>I recently upgraded to Vista and am using Windows Mail for my mail server. I
> get the following pop up message box when sending to some of my regular
> contacts:
>
> "The server you are connected to is using a security certificatethat could
> not be verified.
>
> A certificate chain processed, but terminated in a root certificate which is
> not trusted by the trust provider.
>
> Do you want to continue using this server?"
>
> Does anyone know of a setting that will eliminate this? It is frustrating
> and more than a little annoying to have to manually allow these emails to
> send.

I'm having the same problem. Smtp server is smtp.primus.ca (my home ISP).
Outgoing mail is on port 25 and is not secure. Incoming server is a Zimbra
server from my office, which is an IMAP server requiring SSL, and is on port
993. I've installed a certificate file from my office corresponding to the
server, which I believe is supposed to fix problems like this, but it hasn't.

"Gary VanderMolen" wrote:

> To troubleshoot this problem I need to know:
> The name of your outgoing (SMTP) mail server, whether it is using a
> port other than the standard '25', and if the SSL option is enabled.
>
> Incidentally, Windows Mail is not your "mail server", it is a mail client.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "pk208" <> wrote in message news:44BBB818-8DFD-411D-A677-...
> >I recently upgraded to Vista and am using Windows Mail for my mail server. I
> > get the following pop up message box when sending to some of my regular
> > contacts:
> >
> > "The server you are connected to is using a security certificatethat could
> > not be verified.
> >
> > A certificate chain processed, but terminated in a root certificate which is
> > not trusted by the trust provider.
> >
> > Do you want to continue using this server?"
> >
> > Does anyone know of a setting that will eliminate this? It is frustrating
> > and more than a little annoying to have to manually allow these emails to
> > send.
>
>
>

The topic of security certificates is not in my area of expertise.
However, you should not have to install a security certificate on
the client machine. It sounds like there may be a discrepancy between
the IMAP server name as entered in your Windows Mail account, and
the server name as installed on the server's certificate.

--
Gary VanderMolen, MS-MVP (Mail)


"Jeremy Chan" <Jeremy > wrote in message news:601BEFB2-BDCA-482F-9E1D-...
> I'm having the same problem. Smtp server is smtp.primus.ca (my home ISP).
> Outgoing mail is on port 25 and is not secure. Incoming server is a Zimbra
> server from my office, which is an IMAP server requiring SSL, and is on port
> 993. I've installed a certificate file from my office corresponding to the
> server, which I believe is supposed to fix problems like this, but it hasn't.
>
> "Gary VanderMolen" wrote:
>
>> To troubleshoot this problem I need to know:
>> The name of your outgoing (SMTP) mail server, whether it is using a
>> port other than the standard '25', and if the SSL option is enabled.
>>
>> Incidentally, Windows Mail is not your "mail server", it is a mail client.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "pk208" <> wrote in message news:44BBB818-8DFD-411D-A677-...
>> >I recently upgraded to Vista and am using Windows Mail for my mail server. I
>> > get the following pop up message box when sending to some of my regular
>> > contacts:
>> >
>> > "The server you are connected to is using a security certificatethat could
>> > not be verified.
>> >
>> > A certificate chain processed, but terminated in a root certificate which is
>> > not trusted by the trust provider.
>> >
>> > Do you want to continue using this server?"
>> >
>> > Does anyone know of a setting that will eliminate this? It is frustrating
>> > and more than a little annoying to have to manually allow these emails to
>> > send.
>>
>>
>>

THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
is 465 and SSL is enabled.Can you help.

"Gary VanderMolen" wrote:

> To troubleshoot this problem I need to know:
> The name of your outgoing (SMTP) mail server, whether it is using a
> port other than the standard '25', and if the SSL option is enabled.
>
> Incidentally, Windows Mail is not your "mail server", it is a mail client.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "pk208" <> wrote in message news:44BBB818-8DFD-411D-A677-...
> >I recently upgraded to Vista and am using Windows Mail for my mail server. I
> > get the following pop up message box when sending to some of my regular
> > contacts:
> >
> > "The server you are connected to is using a security certificatethat could
> > not be verified.
> >
> > A certificate chain processed, but terminated in a root certificate which is
> > not trusted by the trust provider.
> >
> > Do you want to continue using this server?"
> >
> > Does anyone know of a setting that will eliminate this? It is frustrating
> > and more than a little annoying to have to manually allow these emails to
> > send.
>
>
>

The server name should be smtp.tools.sky.com.
If you continue to get an error message, please copy and paste it into
a reply here.

--
Gary VanderMolen, MS-MVP (Mail)


"GRAVYBOAT" <> wrote in message news:7A155A6D-A302-4CD5-96CB-...
> THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
> is 465 and SSL is enabled.Can you help.

Has anyone found out why this is ocurring and how to fix it. My error message
pops up on a file box with Winmail.exe at the top and says" A secure
connection to the server could not be established. Subject 'Let me know if
you cant open these paypal balance page 2.jpg [01/28]', Account: 'Windows
Mail', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '220
2.0.0 Ready to start TLS', Port: 25, Secure(SSL): Yes, Server Error: 220,
Error Number: 0x800CCC1A"
Can anybody help?
"Gary VanderMolen" wrote:

> The server name should be smtp.tools.sky.com.
> If you continue to get an error message, please copy and paste it into
> a reply here.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "GRAVYBOAT" <> wrote in message news:7A155A6D-A302-4CD5-96CB-...
> > THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
> > is 465 and SSL is enabled.Can you help.
>
>
>

Turn off the SSL option. You can do so by going to
Tools, Accounts, select that account, Properties, Advanced.

--
Gary VanderMolen, MS-MVP (Mail)


"Thepostlady" <> wrote in message news:599D304B-4B26-4830-A200-...
> Has anyone found out why this is ocurring and how to fix it. My error message
> pops up on a file box with Winmail.exe at the top and says" A secure
> connection to the server could not be established. Subject 'Let me know if
> you cant open these paypal balance page 2.jpg [01/28]', Account: 'Windows
> Mail', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '220
> 2.0.0 Ready to start TLS', Port: 25, Secure(SSL): Yes, Server Error: 220,
> Error Number: 0x800CCC1A"
> Can anybody help?
> "Gary VanderMolen" wrote:
>
>> The server name should be smtp.tools.sky.com.
>> If you continue to get an error message, please copy and paste it into
>> a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "GRAVYBOAT" <> wrote in message news:7A155A6D-A302-4CD5-96CB-...
>> > THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
>> > is 465 and SSL is enabled.Can you help.
>>
>>
>>

I too only today started having this problem.....I can say yes and it goes
ahead and lets my mail download.......what is causing this? Has there been an
update or something that has changed settings somehow? I have Vista,
windows mail and Mediacom, and Trend Micro virus control.......

"Gary VanderMolen" wrote:

> Turn off the SSL option. You can do so by going to
> Tools, Accounts, select that account, Properties, Advanced.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Thepostlady" <> wrote in message news:599D304B-4B26-4830-A200-...
> > Has anyone found out why this is ocurring and how to fix it. My error message
> > pops up on a file box with Winmail.exe at the top and says" A secure
> > connection to the server could not be established. Subject 'Let me know if
> > you cant open these paypal balance page 2.jpg [01/28]', Account: 'Windows
> > Mail', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '220
> > 2.0.0 Ready to start TLS', Port: 25, Secure(SSL): Yes, Server Error: 220,
> > Error Number: 0x800CCC1A"
> > Can anybody help?
> > "Gary VanderMolen" wrote:
> >
> >> The server name should be smtp.tools.sky.com.
> >> If you continue to get an error message, please copy and paste it into
> >> a reply here.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "GRAVYBOAT" <> wrote in message news:7A155A6D-A302-4CD5-96CB-...
> >> > THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
> >> > is 465 and SSL is enabled.Can you help.
> >>
> >>
> >>
>

There was a new windows defender update today.......would this have caused
this to happen?

"Gary VanderMolen" wrote:

> Turn off the SSL option. You can do so by going to
> Tools, Accounts, select that account, Properties, Advanced.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Thepostlady" <> wrote in message news:599D304B-4B26-4830-A200-...
> > Has anyone found out why this is ocurring and how to fix it. My error message
> > pops up on a file box with Winmail.exe at the top and says" A secure
> > connection to the server could not be established. Subject 'Let me know if
> > you cant open these paypal balance page 2.jpg [01/28]', Account: 'Windows
> > Mail', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '220
> > 2.0.0 Ready to start TLS', Port: 25, Secure(SSL): Yes, Server Error: 220,
> > Error Number: 0x800CCC1A"
> > Can anybody help?
> > "Gary VanderMolen" wrote:
> >
> >> The server name should be smtp.tools.sky.com.
> >> If you continue to get an error message, please copy and paste it into
> >> a reply here.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "GRAVYBOAT" <> wrote in message news:7A155A6D-A302-4CD5-96CB-...
> >> > THIS IS A PROBLEM I'M HAVING.MY SMPTSERVER IS (smpt.tools.sky.com) the port
> >> > is 465 and SSL is enabled.Can you help.
> >>
> >>
> >>
>