Service Pack 1 Windows Server 2003 issue

Hi


We're trying to install Service Pack 1 to FRESH installs of Windows
Server 2003 Standard Edition (twice on the same server plus also on a
Virtual Machine) but we keep getting an error:


"Setup cannot copy the file msvidcts.dl_."
"Ensure that the location specifed below is correct..." (it is)


On previous attempts this has also happened with msscpl.dll and
mqsnap.dll.


If we hit Cancel the setup asks if we really want to continue with the
install and skip this file. Upon confirming that we do want to continue

it tries it again with the same error as above! If we cancel a second
time the setup cancels, uninstalls and reboots the server.


The relevant lines in svcpack.log are as follows:
======
1226.969: Target File Size Mismatch: C:\WINDOWS\system32\msvidctl.dll,
ExpectedSize = 00096c00, ActualSize = 0017da00
1226.985: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\msvidctl.dll, Error = 00000002
1228.000: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\msvidctl.dll, Error = 00000002
1229.016: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\msvidctl.dll, Error = 00000002
1230.031: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\msvidctl.dll, Error = 00000002
1231.047: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\msvidctl.dll, Error = 00000002
1232.047: SetupDecompressOrCopyFile retries failed:
C:\WINDOWS\system32\msvidctl.dll
1232.063: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\HFXE69.tmp, Error = 00000002
1233.078: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\HFXE69.tmp, Error = 00000002
1234.094: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\HFXE69.tmp, Error = 00000002
1235.110: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\HFXE69.tmp, Error = 00000002
1236.125: SetupDecompressOrCopyFile error:
C:\WINDOWS\system32\HFXE69.tmp, Error = 00000002
1237.125: SetupDecompressOrCopyFile retries failed:
C:\WINDOWS\system32\HFXE69.tmp
======


We have tried various different downloads of the SP1 executable. We
have also tried extracting the files first (using the /x:<path> switch)

then running update.exe.


We've also tried using Windows Update that just refuses to even get
started (we thought there might be a dependency on a previous hotfix
but Windows Update just goes straight to SP1).


This error also occurs before installing antivirus software (VirusScan
Enterprise) and after installing antivirus software (both leaving it
enabled AND disabling it).


This is driving us mad. Any suggestions most welcome!


JJ (UK)

"JJ (UK)" <> wrote in message
news: oups.com
....
> "Setup cannot copy the file msvidcts.dl_."
> "Ensure that the location specifed below is correct..." (it is)
....
> If we hit Cancel the setup asks if we really want to continue with the
> install and skip this file.


Perhaps it is in use?

Try using tasklist /v /fi "msvidcts.dll" (in a cmd window) instead.

If it's in use the task using it should be stopped or you should try the install
in a safe boot or it should be installed by a rename procedure, etc.

Another diagnostic that I would try is FileMon, filtering on that module name,
hoping that you get better clues about what the status of that module is.


Good luck

Robert Aldwinckle
---

Sorted it, but only by installing SP1 off a CD...bizarro

JJ