Service Pack 3 Problems

I did a recent reformat on my computer and have been progressing through the
necessary updates for windows over the past two days.

All have loaded on fine except for service pack 3.

At first I disabled the antivirus system I have on the computer, attempted
another install which too fail.

I then went online and access the information found on the microsoft site,
(http://support.microsoft.com/default.aspx/kb/949377?p=1). I then continued
to follow the steps listed in the advanced section, Method 1: Reset the
registry and the file permissions. This did not work, even after resetting
and having the antivirus disabled at the same time.

There isn't much on the computer at this state given it is a fresh reformat,
and before i have never experienced a problem with windows update.

I'm a little at a lost as to what to do next.

Here is the error code, that is part of the svcpack log.


602.687: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x2
602.687: INF_REGISTRY Failed
602.687: DoInstallationoRegistryUpdates failed
605.640: Unregistration of sprecovr successful
606.031: The system cannot find the file specified.
612.937: Message displayed to the user: The system cannot find the file
specified.
612.937: User Input: OK
612.968: Service Pack 3 installation did not complete.

Select 'OK' to undo the changes that have been made.
615.547: Message displayed to the user: Service Pack 3 installation did not
complete.

Select 'OK' to undo the changes that have been made.
615.547: User Input: OK
615.547: Starting process:
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuni nst.exe /~ -u -z
934.406: Software Update Rollback has completed with return code 0xbc2.
This rollback requires a reboot.
934.406: Service Pack 3 installation did not complete.

Windows XP has been partially updated and may not work properly.
936.328: Message displayed to the user: Service Pack 3 installation did not
complete.

Windows XP has been partially updated and may not work properly.
936.328: User Input: OK
936.328: Update.exe extended error code = 0x2




Any help would be greatly appreciated.

Tiffany wrote:
> I did a recent reformat on my computer and have been progressing through the
> necessary updates for windows over the past two days.
>
> All have loaded on fine except for service pack 3.
>
> At first I disabled the antivirus system I have on the computer, attempted
> another install which too fail.
>
> I then went online and access the information found on the microsoft site,
> (http://support.microsoft.com/default.aspx/kb/949377?p=1). I then continued
> to follow the steps listed in the advanced section, Method 1: Reset the
> registry and the file permissions. This did not work, even after resetting
> and having the antivirus disabled at the same time.
<snip>

*Which* antivirus is this, Tiffany ? If it's Norton or McAfee you may
have to uninstall it and then run a removal tool in order to apply SP3.
OR, you can download the entire SP3 standalone package, create a folder
on the root drive (usually C:\), move SP3 to that, then configure the
system to Clean boot, and then apply SP3 -

Windows XP Service Pack 3 Network Installation Package
http://www.microsoft.com/downloads/d...displaylang=en

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it and which would have been reinstalled, but invalid, when you reinstalled
Windows)?

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/micro...5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/micro...66ae41add7dd2b
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Tiffany wrote:
> I did a recent reformat on my computer and have been progressing through
> the
> necessary updates for windows over the past two days.
>
> All have loaded on fine except for service pack 3.
>
> At first I disabled the antivirus system I have on the computer, attempted
> another install which too fail.
>
> I then went online and access the information found on the microsoft site,
> (http://support.microsoft.com/default.aspx/kb/949377?p=1). I then
> continued
> to follow the steps listed in the advanced section, Method 1: Reset the
> registry and the file permissions. This did not work, even after resetting
> and having the antivirus disabled at the same time.
>
> There isn't much on the computer at this state given it is a fresh
> reformat,
> and before i have never experienced a problem with windows update.
>
> I'm a little at a lost as to what to do next.
>
> Here is the error code, that is part of the svcpack log.
>
>
> 602.687: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x2
> 602.687: INF_REGISTRY Failed
> 602.687: DoInstallationoRegistryUpdates failed
> 605.640: Unregistration of sprecovr successful
> 606.031: The system cannot find the file specified.
> 612.937: Message displayed to the user: The system cannot find the file
> specified.
> 612.937: User Input: OK
> 612.968: Service Pack 3 installation did not complete.
>
> Select 'OK' to undo the changes that have been made.
> 615.547: Message displayed to the user: Service Pack 3 installation did
> not
> complete.
>
> Select 'OK' to undo the changes that have been made.
> 615.547: User Input: OK
> 615.547: Starting process:
> C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuni nst.exe /~ -u -z
> 934.406: Software Update Rollback has completed with return code 0xbc2.
> This rollback requires a reboot.
> 934.406: Service Pack 3 installation did not complete.
>
> Windows XP has been partially updated and may not work properly.
> 936.328: Message displayed to the user: Service Pack 3 installation did
> not
> complete.
>
> Windows XP has been partially updated and may not work properly.
> 936.328: User Input: OK
> 936.328: Update.exe extended error code = 0x2
>
>
>
>
> Any help would be greatly appreciated.