When I run the Microsoft Office Update Check I am "told" that the required
update is Office XP Service Pack 3. Am I confused?
Last October, after installing Service Pack 2, after a week, I was unable to
access "My Computer" and the programs I was running would freeze. When I
called DELL... and after being on hold for what seemed hours, the first
technician told me that they were receiving many techncial issue calls
because of sp2, not every computer would be affected (something about
something on the actual harddrive).
Eventually, I couldn't run any program, acces my floppy drive, etc. So I
called DELL again when I tried to back up what ever files I could. The
second technican told me the same story. I was walked through the process of
reformatting and told to call DELL once that process was complete. The third
technican told me about the same issues with SP2 while assisting with
installing all the drivers, etc.
How would I know if there is a problem with my computer before installing
aservice pack 3?
"Jupiter Jones [MVP]" wrote:
> Service Pack 3 for Windows XP?
> If not, what for?
> You probably should install it in a year or two if and when it comes out.
> As of now, there are no public plans for SP-3.
>
> SP-2 was not defective and is still not defective.
> Most of those computers that had problems with SP-2 had pre-existing
> problems.
> All problems, known and unknown should be resolved before installing any
> update particularly a Service Pack.
>
> Who told you SP-2 was defective?
> What specifically did they say about SP-2 was defective?
> If that person can not be specific, that is a big clue you are better off
> getting computer elsewhere so you get good advice.
>
> Some computers had issues with SP-2 but most have been resolved by the
> computer manufacturers long ago.
> Most hardware and software manufacturers have also long ago resolved their
> issues.
> But you should check with them for SP-2 compatibility before starting
> installation of SP-2.
>
> The Service Pack Installation Checklist can help you be sure your computer
> is ready for SP-2:
> http://www3.telus.net/dandemar/spackins.htm
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "blondiesque" <> wrote in message
> news:1F78E20E-D0B8-4F9C-AE1E-...
> > Last October I downloaded Service Pack 2... and havoc ensued!!
> >
> > In the end I had to reformatt my laptop and re-install everything (on
> > DELL'S) advice. All the while, being chastised for not making backups of
> > documents and pictures, etc., I was told that Service Pack 2 was
> > "defective"
> > and causing problems for everyone. Also, I didn't like the version of
> > Movie
> > Maker that came with SP2.
> >
> > Since October's reinstallation I have been AFRAID to update or download
> > anything from Microsoft - what if I have "freezing-up" problems again?
> > Today, being brave, I downloaded 20 Windows Update files.
> >
> > Should I also download Service Pack 3? Has there been problems for other
> > mid-techno knowledge users?
>
>
>