BIGFISH1 wrote:
> I seem to have a endless loop with this update that has my computer
> locked up . I installed the update and it gets thru sp1 and sp2
> then at the end of sp3 the computer turns off and restarts and
> downloading sp3 reappears and quickly goes to 100% then the
> computer turns off and restarts.... I have tried letting it run
> like this and it never complete's .I have tried turning off the
> tower but it always starts at the install of sp3. It gives me no
> options to end it what can I do ?
PA Bear [MS MVP] wrote:
> Huh? Explain.
>
> Right-click on My Computer, select Properties: What WinXP version is
> displayed here?
BIGFISH1 wrote:
> I turned my computer on and a pop up appears to install update
> which I did . It appears full screen sp1 loading till it gets to
> 100% then it does sp2 till it gets to 100% finally it does sp3 till
> 100% and when it is complete it automatically turns off the
> computer and restarts . It repeats step 3 continuously... If I
> could right click on my computer I would , I can't minimize the
> screen , it does not give a option to close or cancel . I can't
> access any of my icons , my computer or personal settings it is
> frozen in this update?
If I had to guess (I do) you are describing the installation of updates on a
Windows Vista system after a reboot and it is stage 1 of 3, stage 2 of 3 and
stage 3 of 3 you see it going through...? Nothing to do with SP1, SP2 and
SP3...
So - please verify you are indeed running Windows Vista or Windows XP
first - and let us know.
After that - please carefully write down what you see on the screen
letter-for-letter when you reboot the troubled machine (and post it back
here)...
I believe much of this confusion centers around you stating what you thought
you saw instead of what you actually saw.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
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