service pack two update

--This problem seems endless. I can't get service pack 2 to install. i keep
getting back up registry - access denied messages??????? I have been going
round and round on microsoft (self help) help site for over a week. Error
says service pace 2 setup could not backup registry ket - 5. access is denied

any ideas????????

Scott

cosbrown wrote:
> --This problem seems endless. I can't get service pack 2 to
> install. i keep getting back up registry - access denied
> messages??????? I have been going round and round on microsoft
> (self help) help site for over a week. Error says service pace 2
> setup could not backup registry ket - 5. access is denied
>
> any ideas????????

Service Pack 2 for...?

If Windows XP (by some chance) - the Access Denied for Service Pack 2 (and
Service Pack 3) are well documented issues with well documented
work-arounds/solutions found in these newsgroups, the Microsoft web site and
all over the web.

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Service Pack 2 for Windows XP "Access Denied" issue:
http://support.microsoft.com/kb/873148

Service Pack 3 for Windows XP "Access Denied" issue:
http://support.microsoft.com/kb/949377
(I suggest Method 3... Likely would fix your Service Pack 2 issues as well.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Windows version?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

cosbrown wrote:
> --This problem seems endless. I can't get service pack 2 to install. i
> keep getting back up registry - access denied messages??????? I have been
> going round and round on microsoft (self help) help site for over a week.
> Error says service pace 2 setup could not backup registry ket - 5. access
> is denied
>
> any ideas????????
>
> Scott

XP HOME EDITION
--
Scott


"PA Bear [MS MVP]" wrote:

> Windows version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> cosbrown wrote:
> > --This problem seems endless. I can't get service pack 2 to install. i
> > keep getting back up registry - access denied messages??????? I have been
> > going round and round on microsoft (self help) help site for over a week.
> > Error says service pace 2 setup could not backup registry ket - 5. access
> > is denied
> >
> > any ideas????????
> >
> > Scott
>
>

And are you really referring to WinXP SP2* or did you mean WinXP SP3? In
any even, see below:

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete�
http://support.microsoft.com/kb/949377

Try this fix:
http://www.winhelponline.com/blog/re...in-windows-xp/

==================
* If the machine's currently running WinXP SP1, you can skip SP2 and over
100 post-SP2 updates and install SP3.

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

WinXP-specific newsgroup: microsoft.public.windowsxp.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

cosbrown wrote:
> XP HOME EDITION
>
>> Windows version?
>>
>> cosbrown wrote:
>>> --This problem seems endless. I can't get service pack 2 to install. i
>>> keep getting back up registry - access denied messages??????? I have
>>> been
>>> going round and round on microsoft (self help) help site for over a
>>> week.
>>> Error says service pace 2 setup could not backup registry ket - 5.
>>> access
>>> is denied

YES - WINXP 2. I DOWNLOADED THAT PROGRAM OFF THE WINHELPONLINE SITE BUT WAS
UNABLE TO RUN IT BECAUSE THE COMPUTER SAID IT DID NOT KNOW WHAT PROGRAM WAS
USED TO CREATE IT. I TRIED USING THE WEB APPLICATION CHOICE BUT THAT DID NOT
HELP EITHER.

"PA Bear [MS MVP]" wrote:

> And are you really referring to WinXP SP2* or did you mean WinXP SP3? In
> any even, see below:
>
> Error message when you try to install WinXP SP3: "Access is denied" or
> “Service Pack installation did not complete�
> http://support.microsoft.com/kb/949377
>
> Try this fix:
> http://www.winhelponline.com/blog/re...in-windows-xp/
>
> ==================
> * If the machine's currently running WinXP SP1, you can skip SP2 and over
> 100 post-SP2 updates and install SP3.
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> Steps to take before you install WinXP SP3
> http://support.microsoft.com/kb/950717
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
>
> WinXP-specific newsgroup: microsoft.public.windowsxp.general
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> cosbrown wrote:
> > XP HOME EDITION
> >
> >> Windows version?
> >>
> >> cosbrown wrote:
> >>> --This problem seems endless. I can't get service pack 2 to install. i
> >>> keep getting back up registry - access denied messages??????? I have
> >>> been
> >>> going round and round on microsoft (self help) help site for over a
> >>> week.
> >>> Error says service pace 2 setup could not backup registry ket - 5.
> >>> access
> >>> is denied
>
>

No need to SHOUT! (Post in all caps is considered SHOUTING here.)

Assuming you're running WinXP SP1, try downloading/installing SP3 manually.

Download:
http://www.microsoft.com/downloads/d...8-1e1555d4f3d4

If you run into the same or other problems, open a free support incident.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


COSBROWN wrote:
> YES - WINXP 2. I DOWNLOADED THAT PROGRAM OFF THE WINHELPONLINE SITE BUT
> WAS
> UNABLE TO RUN IT BECAUSE THE COMPUTER SAID IT DID NOT KNOW WHAT PROGRAM
> WAS
> USED TO CREATE IT. I TRIED USING THE WEB APPLICATION CHOICE BUT THAT DID
> NOT HELP EITHER.
>
> "PA Bear [MS MVP]" wrote:
>
>> And are you really referring to WinXP SP2* or did you mean WinXP SP3? In
>> any even, see below:
>>
>> Error message when you try to install WinXP SP3: "Access is denied" or
>> “Service Pack installation did not complete�
>> http://support.microsoft.com/kb/949377
>>
>> Try this fix:
>> http://www.winhelponline.com/blog/re...in-windows-xp/
>>
>> ==================
>> * If the machine's currently running WinXP SP1, you can skip SP2 and over
>> 100 post-SP2 updates and install SP3.
>>
>> WinXP SP3 - Read all prerequisites for a successful installation
>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>
>> Steps to take before you install WinXP SP3
>> http://support.microsoft.com/kb/950717
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>>
>> • US:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • CA:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • UK:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • AU:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>> select
>> Windows XP | select Windows XP Service Pack 3
>>
>> WinXP-specific newsgroup: microsoft.public.windowsxp.general
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> cosbrown wrote:
>>> XP HOME EDITION
>>>
>>>> Windows version?
>>>>
>>>> cosbrown wrote:
>>>>> --This problem seems endless. I can't get service pack 2 to install.
>>>>> i
>>>>> keep getting back up registry - access denied messages??????? I have
>>>>> been
>>>>> going round and round on microsoft (self help) help site for over a
>>>>> week.
>>>>> Error says service pace 2 setup could not backup registry ket - 5.
>>>>> access
>>>>> is denied

<snipped>

COSBROWN wrote:
> YES - WINXP 2. I DOWNLOADED THAT PROGRAM OFF THE WINHELPONLINE
> SITE BUT WAS UNABLE TO RUN IT BECAUSE THE COMPUTER SAID IT DID NOT
> KNOW WHAT PROGRAM WAS USED TO CREATE IT. I TRIED USING THE WEB
> APPLICATION CHOICE BUT THAT DID NOT HELP EITHER.

Why are you shouting?

See my previous response for help.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

COSBROWN wrote:

> YES - WINXP 2. I DOWNLOADED THAT PROGRAM OFF THE WINHELPONLINE SITE BUT WAS
> UNABLE TO RUN IT BECAUSE THE COMPUTER SAID IT DID NOT KNOW WHAT PROGRAM WAS
> USED TO CREATE IT.

Did you download a CD image - a filename ending in .iso?

All Microsoft updates should be downloaded directly from Microsoft, BTW, not
from third party sites.

Harry.

Harry Johnston [MVP] wrote:
>> YES - WINXP 2. I DOWNLOADED THAT PROGRAM OFF THE WINHELPONLINE SITE BUT
>> WAS UNABLE TO RUN IT BECAUSE THE COMPUTER SAID IT DID NOT KNOW WHAT
>> PROGRAM WAS USED TO CREATE IT.
>
> Did you download a CD image - a filename ending in .iso?
>
> All Microsoft updates should be downloaded directly from Microsoft, BTW,
> not
> from third party sites.

I should think he was referring to
http://www.winhelponline.com/blog/re...in-windows-xp/
(posted in my first reply), Harry.