service pack2 installation issues

I've tried to install service pack2 a couple of times now and each time it
fails midway because of some problem with the registry back up....the last
time it said that HKCR\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90a03} could
not be backed up to file C:\WINDOWS\$Nr Service Pack Uninstall $\reg00870
or something to that effect (letter cases might be off).

HELP ME!!!!! And please type slowly, because I'm not all that keen on
computer lingo or their functions.

Thank You

If you check out the Windows Update website you will find specific
instructions for the preparation of your system for installing the Service
Pack 2 update. Among these are making sure your computer is free of any
viruses, spyware or other malware, running a defrag, clearing out the
internet cache and many other steps.

"angiedmann" <> wrote in message
news:20B2A040-7452-40A3-85A0-...
> I've tried to install service pack2 a couple of times now and each time it
> fails midway because of some problem with the registry back up....the last
> time it said that HKCR\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90a03}
could
> not be backed up to file C:\WINDOWS\$Nr Service Pack Uninstall $\reg00870
> or something to that effect (letter cases might be off).
>
> HELP ME!!!!! And please type slowly, because I'm not all that keen on
> computer lingo or their functions.
>
> Thank You

"angiedmann",

I am sorry you are running into this issue. I will try to
help you. I have installed XP SP2 many times without
taking any precautions at all, so please do not despair.

The uninstall of the SP2 apparently did not work. Windows
XP Service Pack 2 gives you an option at the beginning of
the install asking if you wish to backup your current
installation so that you could uninstall SP2 in the
future. To minimize the trouble you are having, choose
the "Do not backup" option.

The installation should proceed normally. Please let us
know either way what happens with your XP SP2 installation
and I will be checking if you need any further assistance.

Sincerely,

Pat Walters [MSFT]


>-----Original Message-----
>If you check out the Windows Update website you will find
specific
>instructions for the preparation of your system for
installing the Service
>Pack 2 update. Among these are making sure your computer
is free of any
>viruses, spyware or other malware, running a defrag,
clearing out the
>internet cache and many other steps.
>
>"angiedmann" <> wrote
in message
>news:20B2A040-7452-40A3-85A0-...
>> I've tried to install service pack2 a couple of times
now and each time it
>> fails midway because of some problem with the registry
back up....the last
>> time it said that HKCR\CLSID\{83D4679F-B6D7-11D2-BF36-
00C04FB90a03}
>could
>> not be backed up to file C:\WINDOWS\$Nr Service Pack
Uninstall $\reg00870
>> or something to that effect (letter cases might be off).
>>
>> HELP ME!!!!! And please type slowly, because I'm not
all that keen on
>> computer lingo or their functions.
>>
>> Thank You
>
>
>.
>