Setting up Outlook Express

I have AOL & understand that I can set up Outlook Express to read & send
email. I followed the instructions from AOL to the tee; but when it gets to
the last step in the configuration & starts to download folders from the mail
server I get the following error: General authentication failed. None of the
authentication methods supported by your IMAP Server (if any) are supported
on this computer. AOL sends me to Microsoft, Microsoft sends me to Dell &
thier online techs don't know anything about the software. I tried to send
an email from Outlook, but received the following message:The host
smtp.aol.com could not be found. Acct. imap.aol.com, Server smtp.col.com,
Protocol:SMTP, Port 587 Secure (SSL); No, Socket Error: 1101, Error Number:
OX800CCCOD. I definately had it set up according to AOL's instructions. I
have Windows XP. Can anyone shed some light on this? Would appreciate it
very much. Thanks, Jackie

For expert Outlook Express advice:

Please visit the experts in the Outlook Express newsgroup:
news://msnews.microsoft.com/microsof...outlookexpress

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.mspx

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"Jackie" wrote:

| I have AOL & understand that I can set up Outlook Express to read & send
| email. I followed the instructions from AOL to the tee; but when it gets to
| the last step in the configuration & starts to download folders from the mail
| server I get the following error: General authentication failed. None of the
| authentication methods supported by your IMAP Server (if any) are supported
| on this computer. AOL sends me to Microsoft, Microsoft sends me to Dell &
| thier online techs don't know anything about the software. I tried to send
| an email from Outlook, but received the following message:The host
| smtp.aol.com could not be found. Acct. imap.aol.com, Server smtp.col.com,
| Protocol:SMTP, Port 587 Secure (SSL); No, Socket Error: 1101, Error Number:
| OX800CCCOD. I definately had it set up according to AOL's instructions. I
| have Windows XP. Can anyone shed some light on this? Would appreciate it
| very much. Thanks, Jackie

Thanks Carey,
I'll try that & see what I can find. Only reason I wanted to do this was I
get alot of eml attachments that AOL doesn't support & have to be opend with
OLExpress. Makes it easier to just receive them in OL & send them on to
others without having to go back & forth. Thanks again.
Jackie

"Carey Frisch [MVP]" wrote:

> For expert Outlook Express advice:
>
> Please visit the experts in the Outlook Express newsgroup:
> news://msnews.microsoft.com/microsof...outlookexpress
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/secu...t/default.mspx
>
> ------------------------------------------------------------------------------
>
> "Jackie" wrote:
>
> | I have AOL & understand that I can set up Outlook Express to read & send
> | email. I followed the instructions from AOL to the tee; but when it gets to
> | the last step in the configuration & starts to download folders from the mail
> | server I get the following error: General authentication failed. None of the
> | authentication methods supported by your IMAP Server (if any) are supported
> | on this computer. AOL sends me to Microsoft, Microsoft sends me to Dell &
> | thier online techs don't know anything about the software. I tried to send
> | an email from Outlook, but received the following message:The host
> | smtp.aol.com could not be found. Acct. imap.aol.com, Server smtp.col.com,
> | Protocol:SMTP, Port 587 Secure (SSL); No, Socket Error: 1101, Error Number:
> | OX800CCCOD. I definately had it set up according to AOL's instructions. I
> | have Windows XP. Can anyone shed some light on this? Would appreciate it
> | very much. Thanks, Jackie
>
>