When you get that prompt, click Cancel. That should produce an
error message. Right-click on your error message, copy, then paste it
into a reply here.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen
"Tracy Smith" <Tracy
> wrote in message news:6DEAEF7A-9FA9-424D-9D1C-...
>I need help setting up my windows mail. I thought i had it set up correctly
> until i put the user name and password in, then it pops back up asking for
> the information again. Can someone guide me through the process please?