Setup fails

I received my DVD of beta 2 in the post today. I can't even get it to
install - setup stops with a message saying that it can't get any information
about my drives and won't go any further. Has anyone else come across this
problem? Any ideas or have I wasted £12?

What are your system details and which version - x86 or x64 - are you trying
to install?
There are 2 DVDs in the kit.

Are you trying to do a clean install, or an upgrade?


"Storebror" <> wrote in message
news:B5994622-968E-4A52-A919-...
>I received my DVD of beta 2 in the post today. I can't even get it to
> install - setup stops with a message saying that it can't get any
> information
> about my drives and won't go any further. Has anyone else come across
> this
> problem? Any ideas or have I wasted £12?

If you are using SATA drives you may need to provide the drivers with the
Load Drivers button before any Volumes can be detected by Setup.

"Storebror" <> wrote in message
news:B5994622-968E-4A52-A919-...
>I received my DVD of beta 2 in the post today. I can't even get it to
> install - setup stops with a message saying that it can't get any
> information
> about my drives and won't go any further. Has anyone else come across
> this
> problem? Any ideas or have I wasted £12?

If clean install make sure your sata drives show up in the partition box. If
they do not show choose install driver and install the sata driver.

If upgrade disconnect all devices such as printers, port replicators and
such the likes. Only mouse and keyboard should be present.

"Colin Barnhorst" wrote:

> If you are using SATA drives you may need to provide the drivers with the
> Load Drivers button before any Volumes can be detected by Setup.
>
> "Storebror" <> wrote in message
> news:B5994622-968E-4A52-A919-...
> >I received my DVD of beta 2 in the post today. I can't even get it to
> > install - setup stops with a message saying that it can't get any
> > information
> > about my drives and won't go any further. Has anyone else come across
> > this
> > problem? Any ideas or have I wasted £12?
>
>
>

"Ron Rector" <> wrote in message
news:27CA5C8B-4A03-4679-9825-...
> If clean install make sure your sata drives show up in the partition box.
> If
> they do not show choose install driver and install the sata driver.
>
> If upgrade disconnect all devices such as printers, port replicators and
> such the likes. Only mouse and keyboard should be present.
>
> "Colin Barnhorst" wrote:
>
>> If you are using SATA drives you may need to provide the drivers with the
>> Load Drivers button before any Volumes can be detected by Setup.
>>
>> "Storebror" <> wrote in message
>> news:B5994622-968E-4A52-A919-...
>> >I received my DVD of beta 2 in the post today. I can't even get it to
>> > install - setup stops with a message saying that it can't get any
>> > information
>> > about my drives and won't go any further. Has anyone else come across
>> > this
>> > problem? Any ideas or have I wasted £12?
>>
>>
This is happening to me too :-(

P4 3.4g, 1gb ram, 2 hd on a Promise raid controller (tried the ultra ide
setting too) laptop.

P

Check the Promise website for drivers and check for any pertinent BIOS
updates.

"2pods" <> wrote in message
news:...
>
> "Ron Rector" <> wrote in message
> news:27CA5C8B-4A03-4679-9825-...
>> If clean install make sure your sata drives show up in the partition box.
>> If
>> they do not show choose install driver and install the sata driver.
>>
>> If upgrade disconnect all devices such as printers, port replicators and
>> such the likes. Only mouse and keyboard should be present.
>>
>> "Colin Barnhorst" wrote:
>>
>>> If you are using SATA drives you may need to provide the drivers with
>>> the
>>> Load Drivers button before any Volumes can be detected by Setup.
>>>
>>> "Storebror" <> wrote in message
>>> news:B5994622-968E-4A52-A919-...
>>> >I received my DVD of beta 2 in the post today. I can't even get it to
>>> > install - setup stops with a message saying that it can't get any
>>> > information
>>> > about my drives and won't go any further. Has anyone else come across
>>> > this
>>> > problem? Any ideas or have I wasted £12?
>>>
>>>
> This is happening to me too :-(
>
> P4 3.4g, 1gb ram, 2 hd on a Promise raid controller (tried the ultra ide
> setting too) laptop.
>
> P
>

Been there done that :-)

P


"Colin Barnhorst" <colinbarharst(remove)@msn.com> wrote in message
news:...
> Check the Promise website for drivers and check for any pertinent BIOS
> updates.
>
> "2pods" <> wrote in message
> news:...
>>
>> "Ron Rector" <> wrote in message
>> news:27CA5C8B-4A03-4679-9825-...
>>> If clean install make sure your sata drives show up in the partition
>>> box. If
>>> they do not show choose install driver and install the sata driver.
>>>
>>> If upgrade disconnect all devices such as printers, port replicators and
>>> such the likes. Only mouse and keyboard should be present.
>>>
>>> "Colin Barnhorst" wrote:
>>>
>>>> If you are using SATA drives you may need to provide the drivers with
>>>> the
>>>> Load Drivers button before any Volumes can be detected by Setup.
>>>>
>>>> "Storebror" <> wrote in message
>>>> news:B5994622-968E-4A52-A919-...
>>>> >I received my DVD of beta 2 in the post today. I can't even get it
>>>> >to
>>>> > install - setup stops with a message saying that it can't get any
>>>> > information
>>>> > about my drives and won't go any further. Has anyone else come
>>>> > across
>>>> > this
>>>> > problem? Any ideas or have I wasted £12?
>>>>
>>>>
>> This is happening to me too :-(
>>
>> P4 3.4g, 1gb ram, 2 hd on a Promise raid controller (tried the ultra ide
>> setting too) laptop.
>>
>> P
>>
>
>

"2pods" <> wrote in message
news:...
> Been there done that :-)
>
> P
>
>
> "Colin Barnhorst" <colinbarharst(remove)@msn.com> wrote in message
> news:...
>> Check the Promise website for drivers and check for any pertinent BIOS
>> updates.
>>
>> "2pods" <> wrote in message
>> news:...
>>>
>>> "Ron Rector" <> wrote in message
>>> news:27CA5C8B-4A03-4679-9825-...
>>>> If clean install make sure your sata drives show up in the partition
>>>> box. If
>>>> they do not show choose install driver and install the sata driver.
>>>>
>>>> If upgrade disconnect all devices such as printers, port replicators
>>>> and
>>>> such the likes. Only mouse and keyboard should be present.
>>>>
>>>> "Colin Barnhorst" wrote:
>>>>
>>>>> If you are using SATA drives you may need to provide the drivers with
>>>>> the
>>>>> Load Drivers button before any Volumes can be detected by Setup.
>>>>>
>>>>> "Storebror" <> wrote in message
>>>>> news:B5994622-968E-4A52-A919-...
>>>>> >I received my DVD of beta 2 in the post today. I can't even get it
>>>>> >to
>>>>> > install - setup stops with a message saying that it can't get any
>>>>> > information
>>>>> > about my drives and won't go any further. Has anyone else come
>>>>> > across
>>>>> > this
>>>>> > problem? Any ideas or have I wasted £12?
>>>>>
>>>>>
>>> This is happening to me too :-(
>>>
>>> P4 3.4g, 1gb ram, 2 hd on a Promise raid controller (tried the ultra ide
>>> setting too) laptop.
>>>
>>> P
FWIW I read on a Vista ng to copy only the contents of the Fastrak or Ultra
(depending on how you're using the controller) XP folder to your
floppy/CD.........and it works !!

P