sevice pack 2 failed

Hello, I've been trying to download and install service pack 2 but it fails
to install and I'm getting an error message of 8007focb and states that there
is a problem with my product key? Computer was purchased from Dell with xp
pro already installed so I'm a little lost here. Thank you for any help

Jimmy,
Go to the Windows Update site and click "View Installation History" and make
sure all of the critical updates are "successful" and not "failed". I had to
uninstall KB842773 then go to the "Update" site and reinstall it because of a
faulty registry value. Then I went to Administrative Tools>Services and made
sure the "BITS" service was started and set to automatic. In My
Computer>Properties>Automatic Update Tab, make sure it's set to Automatic.
Then go back to the update site and XP SP2 "should" install without a
problem. It worked for me, hope this helps you. Good luck.
Randy

"Jimmy" wrote:

> Hello, I've been trying to download and install service pack 2 but it fails
> to install and I'm getting an error message of 8007focb and states that there
> is a problem with my product key? Computer was purchased from Dell with xp
> pro already installed so I'm a little lost here. Thank you for any help