shield disappears after selecting download manually

at work, using xp pro sp2 dell 4700
at home using xp home sp2 dell 4600
have similar problem/situation on both machines when updating

read update posts for the past few weeks, & heeding direction from some
posters to always install the offered critical updates, i finally decided to
install the offered updates. i have AU set to notify, but do not download or
install on both machines.

work machine:
clicked on yellow shield. offered 913580 & 890830. selected download in pop
up box. box disappeared, then within a minute or so, the yellow shield
disappeared, & never returned. waited 3 hours. did not return.

went to update site. was offered 913580, 890830 & also 905474. i did
nothing.
closed out I.E.

rebooted machine. still no yellow shield.

home machine:
clicked on yellow shield. offered 913580, 900485, 905474 & 890830. selected
download in pop up box. box disappeared, then within a minute or so, the
yellow shield disappeared, & never returned.

went to update site. was offered 913580, 900485, 905474 &890830. i did
nothing. closed out I.E.

is this normal behavior?

i have experienced this before, but just went to update site & downloaded
manually from there, sucessfully, & paid no attention to the shield
disappearing situation.

sometimes the yellow shield stays, & shows the % of progress of the download
& install when clicked.

i have no problems with machines' operation so far. (thanks to you folks &
pa)

i will wait until tomorrow & see if yellow shield returns then.

also, this article http://windowssecrets.com/comp/060511/ conflicts with the
direction i receive from newsgroups regarding always download all critical
updates.

should i just go ahead & manually download the updates & not be concerned as
to what they are & do?

any input appreciated.

always greatful to you folks!!
thank you, len kiesling

Leonard F Kiesling <lenny323@optonline-removetoreply-.net> wrote:

> clicked on yellow shield. offered 913580 & 890830. selected download
> in pop up box. box disappeared, then within a minute or so, the
> yellow shield disappeared, & never returned. waited 3 hours. did not
> return.

See http://support.microsoft.com/kb/910340
"Updates are not downloaded or the "Automatic Updates" icon does not display
the status of downloads when you enable the Automatic Updates service"

> also, this article http://windowssecrets.com/comp/060511/ conflicts
> with the direction i receive from newsgroups regarding always
> download all critical updates.
> should i just go ahead & manually download the updates & not be
> concerned as to what they are & do?

You have to reach your own conclusion when faced with conflicting advice.

--
Robin Walker [MVP Networking]

thanks for reply! again! you folks come thru!
answer from article:

"CAUSE
During periods of heavy download traffic, the Automatic Updates service can
reschedule download requests on a day-to-day basis. This rescheduling can
occur over several days."

makes sense to me! article covers it all!

thank you, len kiesling



"Robin Walker" <> wrote in message
news:...
> Leonard F Kiesling <lenny323@optonline-removetoreply-.net> wrote:
>
> > clicked on yellow shield. offered 913580 & 890830. selected download
> > in pop up box. box disappeared, then within a minute or so, the
> > yellow shield disappeared, & never returned. waited 3 hours. did not
> > return.
>
> See http://support.microsoft.com/kb/910340
> "Updates are not downloaded or the "Automatic Updates" icon does not
display
> the status of downloads when you enable the Automatic Updates service"
>
> > also, this article http://windowssecrets.com/comp/060511/ conflicts
> > with the direction i receive from newsgroups regarding always
> > download all critical updates.
> > should i just go ahead & manually download the updates & not be
> > concerned as to what they are & do?
>
> You have to reach your own conclusion when faced with conflicting advice.
>
> --
> Robin Walker [MVP Networking]
>
>
>

status update:
using xp home sp2, dell 4600 desktop

yesterday, upon shut down, i saw an option to shut down & install updates. i
assume they were downloaded in the background. i did not select that option,
just normal shut down. today, i checked to see if update shield viewed; it
did not.

i opted to go to windows update site & download manually from there. the
reasoning behind that was, i can disable the norton AV during the process. i
do not know if disabling the AV, then shutting down would work.

completed the installation of the 4 offered critical updates (913580,
900485, 905474 & 890830) successfully.

so far, all is well. i checked the update history; all green!

thank you, len kiesling

"Robin Walker" <> wrote in message
news:...
> Leonard F Kiesling <lenny323@optonline-removetoreply-.net> wrote:
>
> > clicked on yellow shield. offered 913580 & 890830. selected download
> > in pop up box. box disappeared, then within a minute or so, the
> > yellow shield disappeared, & never returned. waited 3 hours. did not
> > return.
>
> See http://support.microsoft.com/kb/910340
> "Updates are not downloaded or the "Automatic Updates" icon does not
display
> the status of downloads when you enable the Automatic Updates service"
>
> > also, this article http://windowssecrets.com/comp/060511/ conflicts
> > with the direction i receive from newsgroups regarding always
> > download all critical updates.
> > should i just go ahead & manually download the updates & not be
> > concerned as to what they are & do?
>
> You have to reach your own conclusion when faced with conflicting advice.
>
> --
> Robin Walker [MVP Networking]
>
>
>