Shutdown Error due to Installing Updates

On my daughters computer, you can't shutdown anymore. Instead, it says its
installing an update, but it never finishes. I managed to get the update
installed correctly, however, the shutdown does the same thing. I guess
since I got the update installed by downloading and installing myself, the
computer is still confused, thinking it has to install it when I shutdown
(creating the same issue over and over again).

Must be something in the Registry telling the computer to shutdown in this
manner that I can reset?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

JCO wrote:
> On my daughters computer, you can't shutdown anymore. Instead, it says
> its
> installing an update, but it never finishes. I managed to get the update
> installed correctly, however, the shutdown does the same thing. I guess
> since I got the update installed by downloading and installing myself, the
> computer is still confused, thinking it has to install it when I shutdown
> (creating the same issue over and over again).
>
> Must be something in the Registry telling the computer to shutdown in this
> manner that I can reset?