Hi,
It means an application is hanging or not repsonding to the terminate
signal. Prior to shutting down, open task manager and try killing a couple
of processes prior to initiating a shutdown. If you are able to shut down
normally, then you know that one of the processes you killed is the problem.
If not, then try again with some other ones until you locate the problem.
Then you can address the root cause.
Common causes include malware, auto-updating routines, and even antivirus
software. A full system scan in with updated antivirus and antispyware
programs from safe mode can help remove any of those possible causes.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Juve" <> wrote in message
news:24239f65-88bf-4dc2-9bf7-...
>I am having problems shuting down Vista 1. edition. Whatever could be
> the cause of this nuisance? I have to push the reset button in the
> middle of the shuting down process in order to get the computer to
> respond. This results in black screen and Advanced Startup Options.
> Opting for Normal Mode will start up Vista ok, but it is really
> annoying to have to go via Advanced Options every time I am going to
> boot up. Can somebody give me a suggestion of what to do. I would be
> most grateful.
>
> Newbie.