Shutting Down

I have a real problem with Windows7 when I try to shut down. The system just
hangs at the shutting down screen for 5-10 minutes before the blue screen of
death comes up then shuts down. When I restart the system it comes back to
me with it didn't shut down normally how do I want to restart? I always
restart normally and continue as usual. There are no further problems or
error messages. When I go to shut down it goes through all the above crap
above again. Any help here would be great.

Set your computer to not automatically reboot upon error and then when you
get a blue screen, search on the error code received. Chances are extremely
high that it's a driver problem, and often an updated driver can resolve it.
But it could also be bad RAM, or some other hardware problem. But having the
failure code will give us a fighting chance to help you resolve it.

--
Charlie.
http://msmvps.com/blogs/russel




"Doug" <> wrote in message
news:...
>I have a real problem with Windows7 when I try to shut down. The system
>just hangs at the shutting down screen for 5-10 minutes before the blue
>screen of death comes up then shuts down. When I restart the system it
>comes back to me with it didn't shut down normally how do I want to
>restart? I always restart normally and continue as usual. There are no
>further problems or error messages. When I go to shut down it goes through
>all the above crap above again. Any help here would be great.

I'll do it and re-post the failure code - thanks
Doug

"Charlie Russel - MVP" <> wrote in message
news:5C92A83D-036D-4C43-B4DE-...
> Set your computer to not automatically reboot upon error and then when you
> get a blue screen, search on the error code received. Chances are
> extremely high that it's a driver problem, and often an updated driver can
> resolve it. But it could also be bad RAM, or some other hardware problem.
> But having the failure code will give us a fighting chance to help you
> resolve it.
>
> --
> Charlie.
> http://msmvps.com/blogs/russel
>
>
>
>
> "Doug" <> wrote in message
> news:...
>>I have a real problem with Windows7 when I try to shut down. The system
>>just hangs at the shutting down screen for 5-10 minutes before the blue
>>screen of death comes up then shuts down. When I restart the system it
>>comes back to me with it didn't shut down normally how do I want to
>>restart? I always restart normally and continue as usual. There are no
>>further problems or error messages. When I go to shut down it goes through
>>all the above crap above again. Any help here would be great.
>

I finally managed to copy down the failure code, here goes.......

*** STOP: 0x0000007f (0x0000000000000008, 0x0000000080050031,
0x00000000000006f8, 0xfffff80002c8aa04)

I hope this helps nail down my problem - thanks for your time
Charlie.......................Doug
__________________________________________________ __________________________________________________ _____
"Doug" <> wrote in message
news:...
> I'll do it and re-post the failure code - thanks
> Doug
>
> "Charlie Russel - MVP" <> wrote in message
> news:5C92A83D-036D-4C43-B4DE-...
>> Set your computer to not automatically reboot upon error and then when
>> you get a blue screen, search on the error code received. Chances are
>> extremely high that it's a driver problem, and often an updated driver
>> can resolve it. But it could also be bad RAM, or some other hardware
>> problem. But having the failure code will give us a fighting chance to
>> help you resolve it.
>>
>> --
>> Charlie.
>> http://msmvps.com/blogs/russel
>>
>>
>>
>>
>> "Doug" <> wrote in message
>> news:...
>>>I have a real problem with Windows7 when I try to shut down. The system
>>>just hangs at the shutting down screen for 5-10 minutes before the blue
>>>screen of death comes up then shuts down. When I restart the system it
>>>comes back to me with it didn't shut down normally how do I want to
>>>restart? I always restart normally and continue as usual. There are no
>>>further problems or error messages. When I go to shut down it goes
>>>through all the above crap above again. Any help here would be great.
>>

When you receive errors like this in Windows go to www.microsoft.com and
type your error in the search box.

Doing so with "STOP: 0x0000007f" returns links that are intended to
assist you in identifying your problem. It's a self-help tool.

http://search.microsoft.com/results....%3a+0x0000007f

This type of information has been available on the Microsoft web site
for many years. It was established to provide access to their Knowledge
base to provide assistance in troubleshooting problems.



On 2010-07-11 12:12, Doug wrote:
> I finally managed to copy down the failure code, here goes.......
>
> *** STOP: 0x0000007f (0x0000000000000008, 0x0000000080050031,
> 0x00000000000006f8, 0xfffff80002c8aa04)
>
> I hope this helps nail down my problem - thanks for your time
> Charlie.......................Doug
> __________________________________________________ __________________________________________________ _____
>
> "Doug" <> wrote in message
> news:...
>> I'll do it and re-post the failure code - thanks
>> Doug
>>
>> "Charlie Russel - MVP" <> wrote in
>> message news:5C92A83D-036D-4C43-B4DE-...
>>> Set your computer to not automatically reboot upon error and then
>>> when you get a blue screen, search on the error code received.
>>> Chances are extremely high that it's a driver problem, and often an
>>> updated driver can resolve it. But it could also be bad RAM, or some
>>> other hardware problem. But having the failure code will give us a
>>> fighting chance to help you resolve it.
>>>
>>> --
>>> Charlie.
>>> http://msmvps.com/blogs/russel
>>>
>>>
>>>
>>>
>>> "Doug" <> wrote in message
>>> news:...
>>>> I have a real problem with Windows7 when I try to shut down. The
>>>> system just hangs at the shutting down screen for 5-10 minutes
>>>> before the blue screen of death comes up then shuts down. When I
>>>> restart the system it comes back to me with it didn't shut down
>>>> normally how do I want to restart? I always restart normally and
>>>> continue as usual. There are no further problems or error messages.
>>>> When I go to shut down it goes through all the above crap above
>>>> again. Any help here would be great.
>>>

thanks

"Bobby Johnson" <> wrote in message
news:...
> When you receive errors like this in Windows go to www.microsoft.com and
> type your error in the search box.
>
> Doing so with "STOP: 0x0000007f" returns links that are intended to assist
> you in identifying your problem. It's a self-help tool.
>
> http://search.microsoft.com/results....%3a+0x0000007f
>
> This type of information has been available on the Microsoft web site for
> many years. It was established to provide access to their Knowledge base
> to provide assistance in troubleshooting problems.
>
>
>
> On 2010-07-11 12:12, Doug wrote:
>> I finally managed to copy down the failure code, here goes.......
>>
>> *** STOP: 0x0000007f (0x0000000000000008, 0x0000000080050031,
>> 0x00000000000006f8, 0xfffff80002c8aa04)
>>
>> I hope this helps nail down my problem - thanks for your time
>> Charlie.......................Doug
>> __________________________________________________ __________________________________________________ _____
>>
>> "Doug" <> wrote in message
>> news:...
>>> I'll do it and re-post the failure code - thanks
>>> Doug
>>>
>>> "Charlie Russel - MVP" <> wrote in
>>> message news:5C92A83D-036D-4C43-B4DE-...
>>>> Set your computer to not automatically reboot upon error and then
>>>> when you get a blue screen, search on the error code received.
>>>> Chances are extremely high that it's a driver problem, and often an
>>>> updated driver can resolve it. But it could also be bad RAM, or some
>>>> other hardware problem. But having the failure code will give us a
>>>> fighting chance to help you resolve it.
>>>>
>>>> --
>>>> Charlie.
>>>> http://msmvps.com/blogs/russel
>>>>
>>>>
>>>>
>>>>
>>>> "Doug" <> wrote in message
>>>> news:...
>>>>> I have a real problem with Windows7 when I try to shut down. The
>>>>> system just hangs at the shutting down screen for 5-10 minutes
>>>>> before the blue screen of death comes up then shuts down. When I
>>>>> restart the system it comes back to me with it didn't shut down
>>>>> normally how do I want to restart? I always restart normally and
>>>>> continue as usual. There are no further problems or error messages.
>>>>> When I go to shut down it goes through all the above crap above
>>>>> again. Any help here would be great.
>>>>