Perhaps the Windows XP General Newsgroup may have been more appropriate:
http://www.microsoft.com/windowsxp/e...ewsgroups.mspx
But nonetheless, some links you may wish to investigate -
Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default...;EN-US;Q308029
Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm
"Windows Shutdown & Restart Center Troubleshooting in 15 Steps"
http://aumha.org/win4/a/shutdown.htm
You cannot log off, restart, or shut down your Windows XP-based computer
http://support.microsoft.com/?kbid=831431
When you try to log off, restart, or shut down your Microsoft Windows XP-based computer, the screen
may flash, and the computer does not log you off, restart, or shut down
Windows stops responding during Windows XP shut down
http://support.microsoft.com/?kbid=307274
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
"JM" <> wrote in message
news:1D3FDDCF-7AA8-4D5E-B614-...
>I am running on Windows XP. This problem started a while ago. Whenever I
> turn off computuer with the Start menu and then shut down, Window says it is
> shutting down but never does. I must shut down the computer manually with
> button.
>
> Any suggestions would be appreciated.
>
> Thanks