The sign in for Windows Live Mail(WLM) is not for signing on to WLM but to sign on to Windows Live to make your web based contacts
and calendar available in WLM and also to provide the option use Photo Email, access your online profile and account data.
Additionally, if WLMsgr is open and using the same Live ID to sign on to Windows Live as WLM, then the mail icon(when clicked) in
WLMsgr will open WLM.
How many characters in your Live ID ?
Greater than sixteen ?
If so, shorten it at account.live.com/Change Password
Eight characters of upper and lower case letters intermixed numbers provides over a trillion possible combinations, more than
sufficient.
If you still find that a shorter password does not permit to use the Live ID to logon to Windows Live when using WLM, then you
should contact support. Your options for contacting support are shown below for WLM, Hotmail, and a Windows Live ID
All support for Windows Live Essential applications and Live Services is handled by the Windows Live Solution Center
Windows Live Solution Center FAQs
http://windowslivehelp.com/solution....5-e1d898ece45d
1. WLM Support
Windows Live Solution Center for Windows Live Mail
http://windowslivehelp.com/product.aspx?productid=15
Windows Live Mail Forums
http://windowslivehelp.com/forums.aspx?productid=15
Windows Live Mail Solutions
http://windowslivehelp.com/solutions.aspx?productid=15
2. Windows Live Hotmail Support
Windows Live Solution Center for Hotmail
http://windowslivehelp.com/product.aspx?productid=1
Windows Live Hotmail Forums
http://windowslivehelp.com/forums.aspx?productid=1
Windows Live Hotmail Solutions
http://windowslivehelp.com/solutions.aspx?productid=1
3. Windows Live ID Support
Windows Live Solution Center for Windows Live ID
Windows Live ID Portal Home Page
http://windowslivehelp.com/product.aspx?productid=10
Windows Live ID Forums
http://windowslivehelp.com/forums.aspx?productid=10
Windows Live ID Solutions
http://windowslivehelp.com/solutions.aspx?productid=10
For the 1, 2, and/or 3...
If a solution is not available in the Forums or Solutions area then click 'Ask A Question'
- requires sign on with a Windows Live ID, registration, and creation of a username
- Live ID username is **Not** visible to the public
--
...winston
ms-mvp mail
"Lu" <> wrote in message news:908EF405-650C-414D-AD48-...
> I am having the same problems. I am able to sign into my hotmail account via
> IE and check my mail but the same user account and password does not allow me
> to sign in to WLM program on my desktop.
> I tried your last suggestion and it takes me to WLM program but the login
> and password prompt comes up from within WLM and when I type the user and
> password that I know is correct it just keeps asking for the info.
>
> *Thank you in advance for your time any help you can offer!
>
> "Gary VanderMolen [MVP]" wrote:
>
>> WLM's Live sign-in (when it starts up) is unrelated to accessing emails
>> in a Windows Live Mail Hotmail account. What happens when you
>> simply cancel the initial sign-in?
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP Program: http://mvp.support.microsoft.com
>>
>>
>> "Arvan" <> wrote in message news:201B2854-D180-4670-ACE5-...
>> >I am using Windows Live Mail Desktop, but when I try to sign in (to access
>> > Hotmail), it tells me, "The sign-in name you entered doesn't exist, or your
>> > password is incorrect."
>> >
>> > The password is correct, and so is the user name, as when I used them online
>> > they worked fine. A similar thing happens in Microsoft Word 2010 Beta: When I
>> > try to sign in to save to SkyDrive, the sign in window just pops up again.
>> > Please help!
>> .
>>
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