Silverlight error message

Please advise if this issue should be addressed in another newsgroup.

My OS: WinXP Pro SP3 (fully patched and updated to current status).
My Browser: IE7 (fully updated and patched).

<http://*.microsoft.com/> is added to the 'Trusted Sites' zone.

Some time ago (I forget when but it was after installing SP3) I
downloaded/Installed:
Microsoft Silverlight 1.0.21115.0
and a few weeks ago accessed:
http://www.microsoft.com/emea/spotli...px?videoid=359
and I was able to see the video presentation without any problems.

Today I wanted to see this video presentation again but wasn't able to
because of this:
Silverlight error message
ErrorCode: 4001
ErrorType: MediaError
Message: 4001 An error has occurred.

So, I updated to:
Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08

When trying to access:
http://www.microsoft.com/emea/spotli...px?videoid=359
I got the same error message as above.

Any idea what's causing this?

Live Search and Google searches for ErrorCode: 4001 all came up with a
different 'ErrorType'.
TIA

I just tried it and the video is working correctly for me. Only thing
different is I have IE8.

Frank

"Yvonne York" <> wrote in message
news:936BB4D6-1553-447D-9FF2-...
> Please advise if this issue should be addressed in another newsgroup.
>
> My OS: WinXP Pro SP3 (fully patched and updated to current status).
> My Browser: IE7 (fully updated and patched).
>
> <http://*.microsoft.com/> is added to the 'Trusted Sites' zone.
>
> Some time ago (I forget when but it was after installing SP3) I
> downloaded/Installed:
> Microsoft Silverlight 1.0.21115.0
> and a few weeks ago accessed:
> http://www.microsoft.com/emea/spotli...px?videoid=359
> and I was able to see the video presentation without any problems.
>
> Today I wanted to see this video presentation again but wasn't able to
> because of this:
> Silverlight error message
> ErrorCode: 4001
> ErrorType: MediaError
> Message: 4001 An error has occurred.
>
> So, I updated to:
> Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08
>
> When trying to access:
> http://www.microsoft.com/emea/spotli...px?videoid=359
> I got the same error message as above.
>
> Any idea what's causing this?
>
> Live Search and Google searches for ErrorCode: 4001 all came up with a
> different 'ErrorType'.
> TIA

On Sun, 19 Oct 2008 17:53:13 +0700, "Yvonne York" <>
wrote:

>Please advise if this issue should be addressed in another newsgroup.
>
>My OS: WinXP Pro SP3 (fully patched and updated to current status).
>My Browser: IE7 (fully updated and patched).
>
><http://*.microsoft.com/> is added to the 'Trusted Sites' zone.
>
>Some time ago (I forget when but it was after installing SP3) I
>downloaded/Installed:
>Microsoft Silverlight 1.0.21115.0
>and a few weeks ago accessed:
>http://www.microsoft.com/emea/spotli...px?videoid=359
>and I was able to see the video presentation without any problems.
>
>Today I wanted to see this video presentation again but wasn't able to
>because of this:
>Silverlight error message
>ErrorCode: 4001
>ErrorType: MediaError
>Message: 4001 An error has occurred.
>
>So, I updated to:
>Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08
>
>When trying to access:
>http://www.microsoft.com/emea/spotli...px?videoid=359
>I got the same error message as above.
>
>Any idea what's causing this?
>
>Live Search and Google searches for ErrorCode: 4001 all came up with a
>different 'ErrorType'.
>TIA


Look here
http://silverlight.net/blogs/jesseli...code-4001.aspx

Suggestion, if your origional version was the beta, you should have
uninstalled it before you downloaded and installed 2.0. Uninstall both and
try a fresh download and install of 2.0.
--
WT


"Jim" wrote:

> On Sun, 19 Oct 2008 17:53:13 +0700, "Yvonne York" <>
> wrote:
>
> >Please advise if this issue should be addressed in another newsgroup.
> >
> >My OS: WinXP Pro SP3 (fully patched and updated to current status).
> >My Browser: IE7 (fully updated and patched).
> >
> ><http://*.microsoft.com/> is added to the 'Trusted Sites' zone.
> >
> >Some time ago (I forget when but it was after installing SP3) I
> >downloaded/Installed:
> >Microsoft Silverlight 1.0.21115.0
> >and a few weeks ago accessed:
> >http://www.microsoft.com/emea/spotli...px?videoid=359
> >and I was able to see the video presentation without any problems.
> >
> >Today I wanted to see this video presentation again but wasn't able to
> >because of this:
> >Silverlight error message
> >ErrorCode: 4001
> >ErrorType: MediaError
> >Message: 4001 An error has occurred.
> >
> >So, I updated to:
> >Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08
> >
> >When trying to access:
> >http://www.microsoft.com/emea/spotli...px?videoid=359
> >I got the same error message as above.
> >
> >Any idea what's causing this?
> >
> >Live Search and Google searches for ErrorCode: 4001 all came up with a
> >different 'ErrorType'.
> >TIA
>
>
> Look here
> http://silverlight.net/blogs/jesseli...code-4001.aspx
>

Thanks for the link. Yes, it must be some kind of a bug. Now, all of a
sudden I can watch the video presentation

"Jim" <> wrote in message
news:...
> On Sun, 19 Oct 2008 17:53:13 +0700, "Yvonne York" <>
> wrote:
>
>>Please advise if this issue should be addressed in another newsgroup.
>>
>>My OS: WinXP Pro SP3 (fully patched and updated to current status).
>>My Browser: IE7 (fully updated and patched).
>>
>><http://*.microsoft.com/> is added to the 'Trusted Sites' zone.
>>
>>Some time ago (I forget when but it was after installing SP3) I
>>downloaded/Installed:
>>Microsoft Silverlight 1.0.21115.0
>>and a few weeks ago accessed:
>>http://www.microsoft.com/emea/spotli...px?videoid=359
>>and I was able to see the video presentation without any problems.
>>
>>Today I wanted to see this video presentation again but wasn't able to
>>because of this:
>>Silverlight error message
>>ErrorCode: 4001
>>ErrorType: MediaError
>>Message: 4001 An error has occurred.
>>
>>So, I updated to:
>>Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08
>>
>>When trying to access:
>>http://www.microsoft.com/emea/spotli...px?videoid=359
>>I got the same error message as above.
>>
>>Any idea what's causing this?
>>
>>Live Search and Google searches for ErrorCode: 4001 all came up with a
>>different 'ErrorType'.
>>TIA
>
>
> Look here
> http://silverlight.net/blogs/jesseli...code-4001.aspx

Glad to know it`s ok .

On Mon, 20 Oct 2008 07:07:27 +0700, "Yvonne York" <>
wrote:

>Thanks for the link. Yes, it must be some kind of a bug. Now, all of a
>sudden I can watch the video presentation
>
>"Jim" <> wrote in message
>news:.. .
>> On Sun, 19 Oct 2008 17:53:13 +0700, "Yvonne York" <>
>> wrote:
>>
>>>Please advise if this issue should be addressed in another newsgroup.
>>>
>>>My OS: WinXP Pro SP3 (fully patched and updated to current status).
>>>My Browser: IE7 (fully updated and patched).
>>>
>>><http://*.microsoft.com/> is added to the 'Trusted Sites' zone.
>>>
>>>Some time ago (I forget when but it was after installing SP3) I
>>>downloaded/Installed:
>>>Microsoft Silverlight 1.0.21115.0
>>>and a few weeks ago accessed:
>>>http://www.microsoft.com/emea/spotli...px?videoid=359
>>>and I was able to see the video presentation without any problems.
>>>
>>>Today I wanted to see this video presentation again but wasn't able to
>>>because of this:
>>>Silverlight error message
>>>ErrorCode: 4001
>>>ErrorType: MediaError
>>>Message: 4001 An error has occurred.
>>>
>>>So, I updated to:
>>>Microsoft Silverlight 2.0.31005.0 Installed On 19-Oct-08
>>>
>>>When trying to access:
>>>http://www.microsoft.com/emea/spotli...px?videoid=359
>>>I got the same error message as above.
>>>
>>>Any idea what's causing this?
>>>
>>>Live Search and Google searches for ErrorCode: 4001 all came up with a
>>>different 'ErrorType'.
>>>TIA
>>
>>
>> Look here
>> http://silverlight.net/blogs/jesseli...code-4001.aspx