Since sp2 update fails to install

After I had installed sp2 I run windows update, downloaded 4 updates OK, but
the installation never started!?

Please, any suggestion

Picasso wrote:

> After I had installed sp2 I run windows update, downloaded 4 updates OK, but
> the installation never started!?
>
> Please, any suggestion
Hi

A log file you can check for any clues or error messages/numbers:

%windir%\WindowsUpdate.log (no space)

(%windir% is typically C:\Windows)


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

This is what I can see in the log file:
"Failing to start installation due to error (hr=80240016)"

Any suggestion?




"Torgeir Bakken (MVP)" wrote:

> Picasso wrote:
>
> > After I had installed sp2 I run windows update, downloaded 4 updates OK, but
> > the installation never started!?
> >
> > Please, any suggestion
> Hi
>
> A log file you can check for any clues or error messages/numbers:
>
> %windir%\WindowsUpdate.log (no space)
>
> (%windir% is typically C:\Windows)
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Picasso wrote:

> This is what I can see in the log file:
> "Failing to start installation due to error (hr=80240016)"
>
> Any suggestion?
Hi

Error 0x80240016 is

SUS_E_INSTALL_NOT_ALLOWED
try to install while another install is going on
or reboot is pending

Start/Run --> regedit.exe

If the RebootRequired key exists in registry (see path below),
delete the key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired


If the above is not applicable, I suggest you rename (or just
delete) the SoftwareDistribution folder and see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

No, I did not have that key and your second suggestion I failed to!

What is the problem here, is the only soultion trying to reinstall sp2 or
what...?

"Torgeir Bakken (MVP)" wrote:

> Picasso wrote:
>
> > This is what I can see in the log file:
> > "Failing to start installation due to error (hr=80240016)"
> >
> > Any suggestion?
> Hi
>
> Error 0x80240016 is
>
> SUS_E_INSTALL_NOT_ALLOWED
> try to install while another install is going on
> or reboot is pending
>
> Start/Run --> regedit.exe
>
> If the RebootRequired key exists in registry (see path below),
> delete the key.
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> \CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
>
>
> If the above is not applicable, I suggest you rename (or just
> delete) the SoftwareDistribution folder and see if it helps.
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>
> Note that a side effect of renaming or deleting the SoftwareDistribution
> folder is that you lose your WU v5 History listing (not critical).
>
> (later on, you can just delete the renamed SoftwareDistribution
> folder)
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>