Nick98 wrote:
> I am helping troubleshoot a PC that has only been in use for a few months.
> The PC is running Vista Home Basic. It is using an AMD 64 3500 CPU (2.0
> GHz), w/ 2GB RAM(just upgraded from 512 today). The 160 GB hard drive is
> partitioned into two 80 GB sections.
>
> The CPU was running all programs slowly until I upgraded the RAM. Now
> Internet Explorer and other programs run slightly faster, but I see high CPU
> usage, continuous 80%, when running simple games or copying large photos
> files from DVD to PC.
>
> In addition, several of the programs become unresponsive when moving mpeg
> photos.
>
> Anyway to speed up the system?
>
> Since I am new to the Vista OS does anyone have any suggestions?
1. Make sure the computer is virus/malware-free:
http://www.elephantboycomputers.com/...moving_Malware
2. If this is an OEM machine (HP, eMachines, etc.) then uninstall
unwanted preinstalled trial and OEM programs that may be running at
startup. Optimize the startup for those programs you want to keep but
which don't need to be running in the background. This includes programs
that may be checking for updates.
3. If the machine is running a Norton or McAfee product, uninstall it
and replace with a better antivirus such as NOD32, Kaspersky, or even
Avast if a free one is needed. The built-in Windows Firewall is adequate
for most people.
If you don't know how to do any of the above (and please don't take that
as an insult to your Mad Skilz - I don't know whether you are a
professional or just a presumably knowledgeable friend) then have your
friend take the machine to a computer professional. This will not be a
BigComputerStore/GeekSquad type of place.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User