Software Licensing Service issue (0XC004F028)

Hope some of you guys can offer some help on this one.

Got a laptop that, when a user logs in the following message is displayed
and the system logs off again

"Windows can not log on because you have not activated your copy of windows

Error Code 0XC004F028

Software Licensing Service reported that the policy cache is invalid"


Given that I cant login to activate vista is there any suggestions.

To make matters worse the cd drive has set to second boot device, F12
function has been disabled and Bios has been locked.... and yes you huessed
it they dont know the password for BIOS

Cheers

AL

Hi, Al.

Let's start at the beginning, not in the middle...

Make and model of the computer? Is it new, or did it run for a while then
suddenly quit? Still in warranty? Stuff like that...

Less than a minute on Live Search for 0XC004F028 found this link, which
looks promising although I didn't dig into it:
http://www.errornerd.com/errors/?k=0xc004f028

> Given that I cant login to activate vista is there any suggestions.

You could always call Microsoft.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"Aberdeen_Al" <> wrote in message
news:147135BE-DDFC-4EC0-B3D4-...
> Hope some of you guys can offer some help on this one.
>
> Got a laptop that, when a user logs in the following message is displayed
> and the system logs off again
>
> "Windows can not log on because you have not activated your copy of
> windows
>
> Error Code 0XC004F028
>
> Software Licensing Service reported that the policy cache is invalid"
>
>
> Given that I cant login to activate vista is there any suggestions.
>
> To make matters worse the cd drive has set to second boot device, F12
> function has been disabled and Bios has been locked.... and yes you
> huessed
> it they dont know the password for BIOS
>
> Cheers
>
> AL

Invariably, when I see a computer that has been protected as this one is,
and the person can not get into it - it turns out that the people who
possess it don't really own it!

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"Aberdeen_Al" <> wrote in message
news:147135BE-DDFC-4EC0-B3D4-...
> Hope some of you guys can offer some help on this one.
>
> Got a laptop that, when a user logs in the following message is displayed
> and the system logs off again
>
> "Windows can not log on because you have not activated your copy of
> windows
>
> Error Code 0XC004F028
>
> Software Licensing Service reported that the policy cache is invalid"
>
>
> Given that I cant login to activate vista is there any suggestions.
>
> To make matters worse the cd drive has set to second boot device, F12
> function has been disabled and Bios has been locked.... and yes you
> huessed
> it they dont know the password for BIOS
>
> Cheers
>
> AL

On Tue, 19 May 2009 09:08:00 -0500, "R. C. White" <>
wrote:

>Hi, Al.
>
>Let's start at the beginning, not in the middle...
>
>Make and model of the computer? Is it new, or did it run for a while then
>suddenly quit? Still in warranty? Stuff like that...
>
>Less than a minute on Live Search for 0XC004F028 found this link, which
>looks promising although I didn't dig into it:
>http://www.errornerd.com/errors/?k=0xc004f028
>
>> Given that I cant login to activate vista is there any suggestions.
>
>You could always call Microsoft.
>
>RC
RC - you may want to retract the 'looks promising' if you read further
into the erticle - they're flogging a 'registry repair' utility that
vclaims all sorts of wonderful things.
( won't name it in case someone gets it into their head to test it
without backups )

To the OP
Sorry - I can't really suggest anything to fixx the immediate problem
- except to reset the BIOS by removing the onboard battery for 20
minutes, which should at least allow you to get into the BIOS and boot
from a CD

HTH

Noel Paton
www.crashfixpc.co.uk
Nil Carborundum Illegitemi.

Hi, Noel.

Thanks for "digging into it" for me - and saving the OP from some trouble
and me from some (more) embarrassment. ;<)

I stopped using "registry cleaners" several years ago.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"Noel Paton" <noeldp/spamless/@crashfixpc.co.uk> wrote in message
news:...
> On Tue, 19 May 2009 09:08:00 -0500, "R. C. White" <>
> wrote:
>
>>Hi, Al.
>>
>>Let's start at the beginning, not in the middle...
>>
>>Make and model of the computer? Is it new, or did it run for a while then
>>suddenly quit? Still in warranty? Stuff like that...
>>
>>Less than a minute on Live Search for 0XC004F028 found this link, which
>>looks promising although I didn't dig into it:
>>http://www.errornerd.com/errors/?k=0xc004f028
>>
>>> Given that I cant login to activate vista is there any suggestions.
>>
>>You could always call Microsoft.
>>
>>RC
> RC - you may want to retract the 'looks promising' if you read further
> into the erticle - they're flogging a 'registry repair' utility that
> vclaims all sorts of wonderful things.
> ( won't name it in case someone gets it into their head to test it
> without backups )
>
> To the OP
> Sorry - I can't really suggest anything to fixx the immediate problem
> - except to reset the BIOS by removing the onboard battery for 20
> minutes, which should at least allow you to get into the BIOS and boot
> from a CD
>
> HTH
>
> Noel Paton