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Software Licensing Service playing up

 
 
Bob
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Posts: n/a

 
      03-11-2008
Hi All,

I have a few Vista Machines on our network that occasionally have the
following problem.

About every 2-3 days, this problem will come back.

Symptoms:
Can't open control panel. The control panel will flash up briefly then
close.
Can't print. No application is able to print.

Temporary Fix.
A reboot doesn't always fix the problem.

After plenty of googling, I found a temporary solution. That is to restart
the "Software Licensing" service. This fixes the problem for a while, but it
comes back after a few days.

Another suggestion was to follow the instructions here:
http://support.microsoft.com/default...b;en-us;313222
But that didn't seem to help.

Is anyone else having this problem??


 
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Carey Frisch [MVP]
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Posts: n/a

 
      03-11-2008
Please follow this troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum
and paste the results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/...aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/



"Bob" wrote:

> Hi All,
>
> I have a few Vista Machines on our network that occasionally have the
> following problem.
>
> About every 2-3 days, this problem will come back.
>
> Symptoms:
> Can't open control panel. The control panel will flash up briefly then
> close.
> Can't print. No application is able to print.
>
> Temporary Fix.
> A reboot doesn't always fix the problem.
>
> After plenty of googling, I found a temporary solution. That is to restart
> the "Software Licensing" service. This fixes the problem for a while, but it
> comes back after a few days.
>
> Another suggestion was to follow the instructions here:
> http://support.microsoft.com/default...b;en-us;313222
> But that didn't seem to help.
>
> Is anyone else having this problem??
>
>
>

 
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