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"Software Update Incomplete" Error Message *HELP!*

 
 
Sherry W.
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      03-07-2005
When I try getting my updates (Win98) I get this error page with the
following suggestions: (Please note, the updates page worked fine until I
downloaded all the previous ones and then tried updating again.....this is
when it did NOT work)

"You may have clicked No when prompted to accept the Trust Certificate. To
allow the Windows Update site software to install, click Yes when presented
with the Security Warning dialog box.
Your Internet Explorer security settings may be set too high. To install the
updated software and access Windows Update, Internet Explorer security must
be set to medium or lower, and active scripting and the download and
initialization of ActiveX controls must be enabled."

I have never clicked "no" when prompted to accept the trust certificate.
I've set security in IE to low and also enabled ActiveX controls. - Didn't
work.

I then tried Article Q174360 (the next suggestion for a fix). This did not
work either.

I read the article re: Keando, did the start/run/services.msc .... I do
NOT have this file on my computer.

Any suggestions would be greatly appreciated as I've poured over MS support
pages instead of working. Could someone please rescue me!

Thanks, Sherry




 
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update help
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Posts: n/a

 
      03-08-2005
Hey Sherri I am also having the same Issues and Itried the tips to correct it
myself but nothing is working. if you find help can you help me??? email is
my name is Milly

Thanks

"Sherry W." wrote:

> When I try getting my updates (Win98) I get this error page with the
> following suggestions: (Please note, the updates page worked fine until I
> downloaded all the previous ones and then tried updating again.....this is
> when it did NOT work)
>
> "You may have clicked No when prompted to accept the Trust Certificate. To
> allow the Windows Update site software to install, click Yes when presented
> with the Security Warning dialog box.
> Your Internet Explorer security settings may be set too high. To install the
> updated software and access Windows Update, Internet Explorer security must
> be set to medium or lower, and active scripting and the download and
> initialization of ActiveX controls must be enabled."
>
> I have never clicked "no" when prompted to accept the trust certificate.
> I've set security in IE to low and also enabled ActiveX controls. - Didn't
> work.
>
> I then tried Article Q174360 (the next suggestion for a fix). This did not
> work either.
>
> I read the article re: Keando, did the start/run/services.msc .... I do
> NOT have this file on my computer.
>
> Any suggestions would be greatly appreciated as I've poured over MS support
> pages instead of working. Could someone please rescue me!
>
> Thanks, Sherry
>
>
>
>

 
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