"Software Update Incomplete" in W2K

Started getting a "Software Update Incomplete" on the Windows Update page
when manually attempting to check for updates. First it indicates that a
file must be downloaded but that it is from a non-trusted source
(Microsoft). I suspected virus interaction (since Norton AntiVirus 2000
cannot perform LiveUpdate) but a complete virus scan indicates clean
machine.

I also notice that there is no system32\drivers\etc\hosts file present in
the machine, since the machine acts like the browser had been hijacked. Ran
Windows AntiSpyware beta1 and reset everything to defaults. No more popups
but still get same error in Windows update described above.

Any suggestions?

Charles

I have the same problem. Windows 2000 pro. When going to the Windows Update
page it starts to work, then indicates it must download a program from an
untrusted source which is Microsoft. I tell it okay and it momentarily shows
the percentage done checking frame and then immediately displays a "Software
Update Incomplete" in that frame.

"Charles Oropallo" <> wrote in message
news:uhLSwbM%...
> Started getting a "Software Update Incomplete" on the Windows Update page
> when manually attempting to check for updates. First it indicates that a
> file must be downloaded but that it is from a non-trusted source
> (Microsoft). I suspected virus interaction (since Norton AntiVirus 2000
> cannot perform LiveUpdate) but a complete virus scan indicates clean
> machine.
>
> I also notice that there is no system32\drivers\etc\hosts file present in
> the machine, since the machine acts like the browser had been hijacked.
> Ran Windows AntiSpyware beta1 and reset everything to defaults. No more
> popups but still get same error in Windows update described above.
>
> Any suggestions?
>
> Charles
>
>
>

I have gone through the same problem but it has come up after I have executed
the Microsoft antivirus spyware. Infact I noticed all the certificates have
dissapeared. Probably the spyware has deleted the certificates but now how do
I get those back and even if I do will Windows Update still work ?? You find
a solution/clue, then let me know...//()

"Charles Oropallo" wrote:

> Started getting a "Software Update Incomplete" on the Windows Update page
> when manually attempting to check for updates. First it indicates that a
> file must be downloaded but that it is from a non-trusted source
> (Microsoft). I suspected virus interaction (since Norton AntiVirus 2000
> cannot perform LiveUpdate) but a complete virus scan indicates clean
> machine.
>
> I also notice that there is no system32\drivers\etc\hosts file present in
> the machine, since the machine acts like the browser had been hijacked. Ran
> Windows AntiSpyware beta1 and reset everything to defaults. No more popups
> but still get same error in Windows update described above.
>
> Any suggestions?
>
> Charles
>
>
>
>

The error I was having was 0x800B004. I followed a recommended procedure to
right it (http://www.updatexp.com/0x800B0004.html) and the problem
persisted. I then uninstalled Microsoft's AntiSpyware beta1 and did the
procedure once more. That appears to have solved the problem and I was able
to catch up on the last three Critical Updates.


"aeshani" <> wrote in message
news:57CE4F96-1F39-4CA5-A21D-...
>I have gone through the same problem but it has come up after I have
>executed
> the Microsoft antivirus spyware. Infact I noticed all the certificates
> have
> dissapeared. Probably the spyware has deleted the certificates but now how
> do
> I get those back and even if I do will Windows Update still work ?? You
> find
> a solution/clue, then let me know...//()
>
> "Charles Oropallo" wrote:
>
>> Started getting a "Software Update Incomplete" on the Windows Update page
>> when manually attempting to check for updates. First it indicates that a
>> file must be downloaded but that it is from a non-trusted source
>> (Microsoft). I suspected virus interaction (since Norton AntiVirus 2000
>> cannot perform LiveUpdate) but a complete virus scan indicates clean
>> machine.
>>
>> I also notice that there is no system32\drivers\etc\hosts file present in
>> the machine, since the machine acts like the browser had been hijacked.
>> Ran
>> Windows AntiSpyware beta1 and reset everything to defaults. No more
>> popups
>> but still get same error in Windows update described above.
>>
>> Any suggestions?
>>
>> Charles
>>
>>
>>
>>